They are very responsive and can come out quickly if needed. I paid a very hefty price for a new…read morehot water in the attic 3 years ago. This unit has an automatic shutoff if water is detected in drain pan. When we have very strong thunderstorms, the paper cover on the sensor will become wet and shut off the water. I called to ask about this problem and they sent 2 plumbers who spent 15 minutes in the attic, told me there was no roof leak and charged me $86. This is after spending a lot of money with them over the years. These folks have gotten too expensive and so I will looking for a new plumber.

Great job! They serviced my tankless water heater this morning and raised the water temperature…read morefor me. Steven showed up on time and completed the job in 30-45 mins. No mess left behind. I would definitely use Absolute Plumbing again.

We have a service agreement with On Time Experts. Our heater went out during the January 2026 cold…read morestorm. Our tech that came out Joey was extremely knowledgeable and got us back up running quickly. We were appreciative of that. Lifesaver and really knows his stuff. However, in the end we needed a new unit. We went through that sales process with Lance which was painless. The next day we had the system installed. The crew installing was Ricardo and Johnny. They were amazing. Very professional, knowledgeable and quick. Full HVAC installed in about 7 hours. Seamless. The Ricardo and Johnny came back later to do some additional duct work. The house is night and day in terms of air flow and efficiency. Highly recommend On Time Experts for any HVAC needs. Great service and great staff!

On Time Experts has the absolute worst customer service. Cat Customer Service & MJ A/C Tech rude &…read moreunknowledgeable. Don't walk but run from anything related to the worthless company. Exuberant prices combined with horrible customer service. Save yourself the time & trouble & steer clear.

I'm a repeat customer of Advanced Plumbing Services and always appreciate the prompt service. The…read moreprices are reasonable and the staff are friendly and knowledgeable.

Arrived early, was very informative over the annual tankless maintenance and helped pick out a…read morefiltration system that will work for my area. Thanks for the help John!

I was in the process of selling my home when a hydro static test failed on my plumbing. With the…read moreclosing date nearing and time running out, AM plumbing was able to squeeze us in to their scheduling and get us fixed up. They were able to successfully remove the damaged drain line and install new pvc in a couple if hours. They were able to do the repair and test the lines again all within a day. Theyre pricing was the more reasonable of all of the plumbing companies that had come out. Can i mention the customer service over the phone? With things getting hectic, the lady on the phones was able to give me full 5 star service and make the entire selling process less painful. She was able to provide me with everything i was being asked for from the buyer, and almost instantaneously so we were able to prevent the close date from extending.

Service was exceptional. Plumbers were courteous, knowledgeable, honest, and efficient. Highly…read morerecommend.

A great plumber, although it should be Bill Worthy, not Bill Worhty... Respectful, professional,…read moregives good advice, and does fantastic work. Cannot recommend more and I will continue to call him whenever I have plumbing problems.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I called as I had a couple of random spots in my yard that started bubbling water. I wasn't sure if…read moreit was sprinkler or sewer, but they came out and diagnosed the problem. They also pointed out a couple more issues I needed to address, but ultimately diagnosed the issue and stopped the water leak. When they did the digging, they were very localized and didn't dig up more than needed. I would happily welcome them back out for any other plumbing needs!

My parents had a leak that was causing visible damage to the wood flooring. We were concerned that…read moreit was a slab leak. After doing some research on Yelp (and praying ) we decided to contact Live Oak plumbing. Nate and Harrison took a look at the issue and determined it was a problem with the refrigerator. The cost of the inspection and repair combined with Live Oak was half the price that a different company had quoted me for the inspection alone. Nate and Harrison were very personable and communicative. Ken in the scheduling dept was also pleasant and very personable to work with. Overall, I would recommend Live Oak for your plumbing needs.

I had so many issues in my home with plumbing and Sue and Cuyler were so helpful from start to…read morefinish. When you have unexpected issues arise you really want someone who will be there and try and make the situation as best as possible. This company does that, they really make you feel like family.

Quick and professional service. Was able to solve my issue within one visit. Robert was able to…read moreclearly explain the problem and solutions in a manner that was easy to understand.

The problem of a pressure restrictor was fixed and no cost. They had put it in a month back then…read moreproblems with in the house were fixed as well as sprinkler freeze break. Toby is the Best. His crew works so well and friendly.

We needed a water heater replaced. They answered the phone and walked me through the replacement…read moreprocess and even quoted me over the phone. The owner was going to be in my area that afternoon, so he stopped by to confirm everything and scheduled me for the following morning. His crew was on time, they finished quickly, and did everything they said they would do. I had a new water heater by lunch. The final price was exactly as quoted. I could not be any happier with their prompt service and quality of work. Thank you, Imperial Plumbing!

These guys are absolutely scammers, they came by and found everything possible to replace then sent…read moreme the most ridiculous invoice (attached). $8k to replace a mini 40 gl hot water and a shower drain. Over $8k, the toilet was leaking, instead of replacing the flap, he in invoices the entire toilet to be replaced. Not sure if they are super busy and don't need the work, or low on work and need the money, but avoid. These guys are crooks.

Ask for Nick Strader. He'll help you out. Good and honest guy. On time and helpful at explaining…read morewhat was going on. Fair prices and were timely in the project. Would recommend to my friends and family members. Will hire them again if need be.