Great job, reasonable. Gave great advice. Will definitely recommend this company. The driver was…read morevery knowledgeable and provided great guidance to care for the system.

Great guys, family business. Did exactly what I needed, fast and professional. Explained what they…read morewere doing and why. Only bad thing is they do not do service yet...it's coming. They will be my new service company once they do. Great job!

Everything went well! Timely (fit us in and took 3 days) communication was great. This review needs…read more85 characters- not sure what else to say! I'd use them again

From the owner: Septic Trouble? Help Is Here! Family-Owned & Serving North…read moreTexas Since 2000 ✓ Septic Installations & Replacements ✓ Reliable Pumping & Repairs ✓ Fast Response – 24/7 Service ✓ Upfront Pricing & Free Virtual Estimates Choose trusted local experts with 50+ years’ experience. Call Lone Star Backhoe & Septic today!

I called Ben after having my 3rd septic clog in just three years. Another company suggested that I…read moreneed a completly new system. Ben immediately diagnosed a bellied (sagging) inlet pipe as the problem. Just 6 days later he dug it up, replaced the badly bellied, five foot long PVC inlet pipe and also installed two risers. It now works like it should and he saved me untold THOUSANDS of dollars! He was promp, professional and VERY reasonably priced! Highly recommended!!

Well, after calling Ben and telling him that I had water in my shower and both of my tubs I was…read moretold to go unscrew my sprinkler heads as because of the cold weather the heads were probably frozen. I did that and nothing changed. Called Ben back to have him come out unfortunately in freezing temps only to tell me that all was well and that it would be 100 bucks for the service call. Today same problem and now the pressure built up enough to pop the quik cap off of the cleanout and dump sewage into my yard. A text to Ben gets a reply of oh you have a clog going into the first tank just run a garden hose down the clean out pipe toward the tank. Would have been great to have had this diagnosed correctly and fixed last night before it dropped another 8 degrees into the 10's with snow now falling on the ground and 4" to 6" in the forecast for today. Not exactly sure what the service call to my house was for other than a confirmation of his misdiagnosis of the problem and an opportunity to try and collect 100 bucks only to cause additional issues as now in addition to still having the same problem I called about I'm now going to get to thaw where my sprinklers belong as that was never the problem in the first place

First time ever needing to get the aerobic septic tank on my five-year-old home serviced and…read moredecided to give Complete Septic & Sanitation Service a call. Spoke with Greg, who was very helpful and accommodating. Even though I wasn't in a rush, Greg showed up in under 24 hours, pumped my tank and was even kind enough to explain the whole process to me and give me tips on proper aerobic system care and preventative maintenance. The whole operation took less than an hour. Local to Parker County TX but they service all surrounding areas. Extremely satisfied with the customer service from Complete Septic and Sanitation Service and will be calling them again in 3 to 5 years when my tank needs to be pumped once more. Excellent job!

Outstanding work show up on time and a great job I will use them again. Gave me some…read morerecommendations to help in the future!

Arrived on time and prepared. Very knowledgeable about water wells and drilling. Had great…read moresuggestions I hadn't considered that introduced options that were much more affordable than drilling a new drinking water well. Great experience.

I've used M5 Drilling for years and they've always taken great care of our needs. Most recently, I…read morehad a leak in my well house but couldn't figure out what was going on. I called M5 and Jaeten came out same day, got it fixed quickly! Awesome service! Thanks Jaeten!

I saw the negative reviews and through maybe a flux. Don't waste your time calling. They told me be…read moreout after lunch. I just got off the phone, after waiting until 3:30. Asked if they were still coming and said, "sorry we can't make it". I a said really appreciate the call back to let me know, comment was "no problem". Find someone who wants to work.

had this company come out and say it's to muddy, never got out of his truck or anything to look at…read morewhere the clean off is, the drive way was muddy but not where the clean off is. then told me he didn't have enough hose, which from his truck to clean out was probably 35 to 50 feet. he told the landlord he wasn't going to dig! said it was to muddy and not enough hose, which I saw he had probably 7 or 8 tubes which where about 20 feet long at the least! would not recommend this company at all!

After calling around and recommended by one of my wife's friends, they had the best value for…read morepumping out my septic tank. Since I called them the Friday before Labor Day weekend, they came out the day after the holiday. Driver gave me a call on his ETA to make sure someone was home and completed everything within an hour.

Driver was pleasant but didn't dig where we said the grease trap was, hit a water line and was…read moreunable to fix it after 5 hours. Office said he'd been at our house too long already and needed to stop and refused to pay for a plumber. They were rude and blamed us even though we told him where the trap was located. We were out repair costs, had no water all day and did not even get reimbursed for the original service. Extremely poor customer service!