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    Chenevert's Home Services

    4.2 (5 reviews)
    Closed 8:00 am - 3:00 pm

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    Services - Chenevert's Home Services

    Water heater installation

    Water heater repair

    Water purification system cleaning and maintenance

    3 More Services

    Water purification system installation

    Water purification system repair

    Salt delivery

    Chenevert's Home Services Photos

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    5 months ago

    Good experience. Hunter sold me a new water filtration system and all new toilets. Completed as promised. :)

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    Ask the Community - Chenevert's Home Services

    Rainsoft Water Treatment & Water Softeners - water hardness areas

    Rainsoft Water Treatment & Water Softeners

    (62 reviews)

    I had a RainSoft water system installed in my home just over two years ago, and unfortunately it…read morehas been nothing but ongoing problems since day one. The system has never operated correctly as promised. Since the installation, RainSoft technicians have been out to my home roughly eight times attempting to fix the same recurring issues, yet the system still does not function properly. Despite repeated service visits, the problems are never fully resolved--only temporarily addressed, if at all. I have contacted the company multiple times to explain that I am no longer willing to continue paying for a system that does not work and has required constant service. Instead of offering a real resolution, replacement, or meaningful accountability, they continue to push sending out yet another technician to "fix" the same problem again. After more than two years of inconvenience, wasted time, and frustration, it is clear this system is unreliable and the customer support process is ineffective. I expected a premium product and dependable service, and unfortunately RainSoft has not delivered on either. I would strongly caution anyone considering this system to do thorough research before committing.

    Responding to Owner's response:…read more Thank you for your response, but I must firmly disagree with several of your claims. First and foremost, while PVC may be generally acceptable for standard residential plumbing, it is not recommended nor considered safe for pressurized water lines--which this system is directly connected to. This is not just a matter of preference but a well-established safety standard, and PVC is not approved for such use in many jurisdictions across Texas due to its inability to handle high-pressure stress over time. The continued use of this material on a pressurized line poses a risk, and I can obtain professional letters from licensed plumbers and contractors to support this if needed in legal proceedings. Furthermore, your technician visited in October 2023 while the system was clearly not in use and still actively leaking. At that time, the technician failed to disclose all available options--most notably, the option to fully disconnect and remove the system, which would have been the most logical and permanent solution. Instead, I was advised to leave it in bypass mode under the assurance that it would prevent any future leaking issues. Clearly, that assurance was unfounded as I am now dealing with yet another leak and increased water usage. Your attempt to place blame on the system's age or my status as a third owner does not absolve your company of responsibility. Regardless of how long the system has been installed, it does not change the fact that your technician provided incomplete information, leading me to incur additional, unnecessary expenses. The omission of the full range of options--whether intentional or negligent--is unacceptable and appears self-serving, as it leads to repeated service calls at my expense. If your company continues to deflect accountability rather than address the safety and service concerns in good faith, I am fully prepared to escalate this matter further through appropriate channels.

    Chenevert's Home Services - waterheaterinstallrepair - Updated May 2026

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