Good: plumber that came for service visit was knowledgeable Bad: before he touched anything he presented us with a paywall for a subscription for coverage up to a year, am still a little jaded about this ordeal, it's not smart business to take advantage of someone's situation, $403.79 for a shower cartridge, $180 paywall for service partner subscription read more

Had a leak between the pex line going into the house to the water heater "out" line. The line was reattached to the tune of 500 dollars. 15 minute fix. Then the tech "Jayden" could not relight the pilot light as I turned the gas off. The tech was very unsure of what to do. Very inexperienced and not a great technician like I am used to from you guys. So now I still have no hot water after a 500 dollar 15 minute water leak fix. Very disappointed with you guys. I have used your company several times in the past. Next day I went outside and diagnosed the problem of the pilot light. The Pizo snap igniter was shorted out due to the water leaking from the pipe above. I ordered one on Amazon(9.00 bucks) and lit the pilot and the heater works fine. No new 3k water heater needed today! YEA! Before leaving I asked the tech if he turned on the water to the heater now that the leak is fixed----he said yes. Well he outright lied because it was still off after I lit the water heater back off. What a 180 shift from the competent technicians I usually get from these guys. Jaden was more interested in charging me 3k for a water heater and getting out of here as it was 5pm on a Friday. I might add that they have a leak warranty, but in order to get this, they need to perform a "Leak test" What do you know, the tech could not perform one! Shocked. - No warranty for me! read more

David came and solved my problem in less than 5 minutes. Truly appreciate his insight, professionalism, and honesty.

Plumbing repair is nice, quality good sturdy and it was affordable. Overall service was nice

They were on time. I new my pipes under my sink did not look right I had a leak before they explained it to me and reconfigured the pipes now I dont have a leak nor water coming up tp the sink when I run the dishwasher. Price reasonable will use again . read more

Great service! Fair prices. Very competent! They almost always compete same day that I call them. Very happy with them!

Fast response and able to get someone out the next morning. A bit expensive but I needed the service. Great and friendly technician that came out and completed the work. Explained everything that he was going to do. Very professional. I would definitely use their services again. read more

The day after I moved into my new house, I discovered a water leak above the kitchen sink. Leak Geeks were the first to respond to my Yelp project inquiry, but I took calls from others afterwards. The coordinator had their plumber Spencer call me to see if I had any questions after our initial call. I initially brought in another company for an estimate but called Spencer back for a fact check to verify the first company's pricing. Spencer was able to respond immediately with what Leak Geek's pricing would be for the same pricing and said they could get out there within about an hour. I ended up hiring Leak Geeks, and Spencer got here within about 30 minutes of being dispatched. He did a great job identifying where the leak was coming from. It was a worse case than I had hoped for, but he found it. He cut and capped the line so I could still use the rest of the water in the house while the drywall was being remediated and the eventual repairs could be made. He referred a remediation company, American Water Damage, who had an estimator come out, again within about an hour, provide an estimate, and get a remediation tech to come out to move a basin, cut open the upstairs wall, and place fans and a dehumidifier. I'm impressed and relieved that they could get all of this done in the same day. Spencer was friendly and professional throughout. I couldn't have asked for more (except for the leak to not have happened in the first place).2 read more

I had Erick come and make a repair at my home he was very professional and did a great job.I highly recommend them.Thank you

We've used Leak Geeks for problems for big and small. The service and attentiveness is excellent and carries through with their on site technicians who are knowledgeable and responsive. Would highly recommend their services! read more

Very efficient and effective. Pricing was very fair. Quick service but not rushed. Extremely impressed. Will use again.

Quality service, impeccable skill in finding root cause of my leak. Would definitely use them again.

We got the toilets repaired in no time for a reasonable price. We learned something about our hot water heater too!

Erick was awesome. Very respectful, knowledgeable and punctual. They buttoned up the work in two days given the particular issue we had. The subcontractor they used to tunnel under the house did an outstanding job and completed in 6 hours be hand. read more

Charged a fee when no work was completed. The entire problem was misdiagnosed. Only a $3 piece was needed - and the tech wanted to fraudulently charge for over $500 worth of work. I scheduled an appointment for the future but had another plumber look at it first. I cancelled more than 10 days in advance and they took $50 for themselves. Greedy liars! I would do less than 1 star if I could. Avoid! They are scammers. read more

Outstanding service and very efficient. highly recommend Pricing was very fair. they were very responsive to calls and texts

Leak Geeks was our third try to get someone here in a reasonable time to check a kitchen sink drain leak. Jakob and his teammate were here in less than two hours - not the two days quoted by the other plumbing companies. In less than five minutes Jakob determined what the issue was and had explained it to us. He then completed the drain repair in less than twenty minutes. Jakob and his coworker were polite, explained things well, were considerate of our home on a rainy day and completed the repair to our satisfaction, quickly. Great timeliness and customer service from Leak Geeks, which is greatly appreciated! read more

I give a star for friendly staff and a star for working us into their schedule for a leak test. However, we found out their price for leak test was more than twice what the other other plumbers we called. Also, their price to repair the leak was more than double the plumber we actually used. read more

I found them to be very rude and not at all transparent over their pricing. Didn't hire them and would not recommend based on my experience.

Quoted 780 to fix a exposed, broken pvc pipe in the garage, fixed it with the help of my neighbor for 13 dollars. read more

Leak Geeks Plumbing - Plumbing Near Me - Fort Worth, Texas

The team from Leak Geeks installed a water heater for us. They were so prompt, communicative and focused, it was great. They are for sure our "go to" plumbers now. Brad and his coworker were polite, explained things well and worked hard to make sure it was the way we wanted it before they left. Great customer service which seems to be hard to find nowadays. read more

I have used Leak Geeks a few times and have been overly impressed and grateful for their promptness, professionalism, pricing and customer service! They are my #1 family owned business! I'm a lifetime customer moving forward because I finally found a trustworthy, reliable plumbing company! Thank you Leak Geeks!!!! read more

My old jetted tub cracked at the drain creating a nightmarish mess. Leak Geeks came to my rescue. Spencer came and assessed the damage. He got in touch with Dry Force, a water damage company, who came out to mitigate the mess. Meanwhile I ordered a replacement tub through Leak Geeks. I upgraded to a Jacuzzi tub for slightly more than the cost of a direct replacement. I couldn't be happier. The finished job is gorgeous and works amazing. Thanks to everyone that was involved in turning a disaster into such a wonderful thing. read more

Leak Geeks Plumbing - New Jacuzzi tub installation. - Plumbing Near Me - Fort Worth, Texas

Brad was amazing! He showed up early, was dressed very presentable, troubleshot the issue, explained in detail with what was found in depth and gave me options to proceed with. Amazing customer service and excellent quality work performed. read more

Sky high prices - stick with the big box stores! Well, we were misled and ripped off. Had planned on using Leak Geeks for a basic job (installation of a new toilet). Let's just say there's a reason Leak Geeks won't even give you a ballpark estimate of what basic jobs will cost over the phone despite this being one of the most common and routine plumbing jobs on the planet. The company requires that you pay a fee to have a plumber come out and offer a quote. I requested a quote for the installation of a new toilet and it was almost $700 that they wanted using their supplied toilet. For the basic installation of a customer purchased toilet the cost quoted would have been over $400. Again, this is for installation of a single, customer purchased toilet without any complications or unusual circumstances! Absolutely disgusting considering that Home Depot will do the installation for $189. So, I've paid $59 for the privilege of having someone come out and offer me an absurd quote. Is it because I'm a woman -- who knows? All I can say is stay far, far away from these jokers. Oh, I'll also add that the cherry on this insulting cake was that the plumber who came to give this ridiculous estimate also tried to sell us on a recurring $15/month plumbing discount subscription fee! Only a total sucker would fall for that nonsense because at that cost ($180/year) for a potential discount on Leak Geek's inflated prices you'd be doing yourself a disservice no matter how things played out. The guy who came to our house even tried suggesting that plumbing issues happen all the time in a very sales-pitchy way. No, we maintain our home and have not had an issue in 15 years. We called Leak Geeks out to our house purely for an upgrade to one of the bathrooms. I was planning to support a local business and leave a glowing review when they were able to schedule me the same day that I called. Instead I'm sitting here out 60 bucks and feeling like Leak Geeks thinks I'm a chump. The tactic is to have people feel the pain of losing their money on the call out to their home if they decide to use another company - they say they'll apply the cost of the fee to the job if you go forward with the work. In theory, that's great and reasonable if the quote they offer isn't more than twice the going rate of the work to be performed. I have no problem calling it what it is in this situation - a scam - a ripoff - and disrespectful way to treat potential customers. In a nutshell: Doing some basic plumbing installation - stick with Lowe's or Home Depot. If you have a plumbing emergency, my advice is to try practically anyone else because if this is the price that is offered for a job that you can shop around on, I don't even want to know how crazy prices for emergency work must be. *** Also, I called the office and asked to speak to the manager after I received the crazy quote and paid $60 for nothing. The manager was apparently not in, but the secretary took my contact information and said that I'd get a call back. That never happened. Stay away from this company. read more

Leek Geeks were amazing! Jesse was the person who came out to help us in a promptly manner and took care of our plumbing issues in minutes. Very thorough and professional. I highly recommend them read more

Jesse and Eric were friendly, professional, and knowledgeable. They were very punctual. They gave me some great tips to mitigate any potential loss on the work they performed. The communication was stellar, text, email, and phone. I will use them again without question. MJD read more

Super grateful to Jakob and David! the pair were professional, courteous, and knowledgeable about the services they provided. I would welcome them as technicians anytime! read more

I live in Flower Mound and never in California, so not sure why the post says California. Leak Geeks came out to locate our slab water leak promptly. The problem arose when I was billed on Friday and then Wednesday morning Christi called me threatening to call the police because I hadn't paid them yet. I tried to tell her that we got the bill Friday and were reviewing, but she started getting very nasty saying I know you aren't paying the bill and this is theft. We are calling the police. You said you will pay sometime. I said how dare you threaten me and she said this is not a threat I am doing it. I have never been treated like this is my life. I will never use them again. I pride myself on my integrity and this was such an insult to react this way after 3 business days from being billed. Christi is a terrible person and is a reflection on the company. As you can see Christi is not apologetic. The work wasn't completed until Friday not Monday of the prior week. We got the bill the same day they completed the work on Friday. This was digging under our home so wanted to ensure there was no other damage, but Christi is a nasty individual who made all kinds of false accusations. Started yelling this is theft if you don't pay us! I mean who says that within 3 days of billing someone? Worse she is the owner. Who would work for such a person! Not sure why I am wasting my time on someone of this caliber. read more

I have used their service few times and they have been great. I woke up one morning to see my garage flooded with water from a broken water heater. I called Leak Geeks and they tried their best to send a technician to my house as soon as they could. Spencer was able to fix the whole thing in little over an hour, also recommended to use the right heater not the expensive one (which I really appreciated). I recommend using their service for any plumbing issues!! read more

We had a great experience. Jesse and Jakob were very helpful and punctual. Would highly recommend using them!

We had a backed up bathroom sink in our home. A plumber named Derek came to our house and fixed the problem within 10 minutes. Everyone we dealt with from the receptionist/scheduler to the plumber was so nice and quick to help us fix the problem. read more

*Update/Response to Tony H. Owner: Tony, this is Tim, Melissa's husband. I wrote the review. Thanks for the response, and here is some clarification. I pointed out the number of holes in the walls because our insurance adjuster said that there was no need to cut that many to find the leak. Maybe it was necessary. We were not complaining about the amount of the bill. Regarding the gas to the furnace, this was turned off by your serviceman on a previous service call when he installed a gas line for our range. You state that we were given an option of replacing the entire drain or re-tightening the overflow nut. I do not recall being given that option, but the reason I called your company back was that on your invoice there was no reference to the leak being fixed. I needed something in writing stating that the leak was fixed for our insurance company, that is why I called your company back. I was told someone would get back to me, and they did not. Thanks. read more

Leak Geeks Plumbing - They cut six holes in our walls and it had nothing to do with the leak. - Plumbing Near Me - Fort Worth, Texas

Happy with the service of the original requested issue very disappointed with the pricing to complete a secondary issue. I Requested service about a leaking hose bibb in the Keller Texas area. The technician replaced the hose bibb and discovered an additional leak in the bathroom behind the wall. A pinhole leak was found in a 90 connecting the water line to the shower. Hoping to have them take care of this as well I was quoted a price of just under $700 for about 1 hour of labor and $100 in material to repair an item at a location that they were currently at. read more

I really appreciate the professionalism this team displays. I felt for the job that they did I received a good value. I also asked for some estimates on additional work and they gave me honest estimates. I would recommend them again. read more

Very good experience，quick response and fast service. Worth a shot. Highly recommended.

Our hot water heater had a small gas leak. Leak Geeks immediately came out and inspected the issue. Great company!

Quick response and professional, however shop around if money is an issue or you don't have good insurance. Had a foundation pipe leak and the guys came within 30min. They found the potential leak area in 2hrs and charged $700. Quoted another $7000 for each of the 3 options. Really pushed for a restoral team they are connected with before I could decide what to do. Ended up fixing myself for $1500 with help from dad and YouTube. Make sure to clarify how much they will charge just to come out. Felt a little scammed out of $700 and comforted at the same time. 4/5 stars because it is a business and they are professional. read more

This is the first time I have used this company but will definitely use them again. I had both my outside faucets leaking. They were prompt, efficient and friendly. Work looks great and pricing was appropriate. They were even fine with my dog. :) read more

I liked these guys last time I used them. I had appointment between 4-6 today - I thought. Sat here for hours to get a call at 6 saying they don't work on water lines in the backyard that are pool related. Would have been a GREAT phone call hours ago - or even better when I booked. read more