I've known the owner, Bob Cannon, for over 43 years now (as of 2021). We were kids when we first…read moremet. I was nine years old back then and he was eight years old I think (that was way back in 1978). We were neighbors for over 15 years. I don't let anyone else work on my car except Lowder's because I know and trust the owner, Bob, and I know that he will ALWAYS do right by me. He hasn't ever tried to pull a fast one on me (or any of my family or friends) like other mechanics do; he does what's actually needed or what I've asked to be done (IF it's legal of course but NOT if it's something illegal like putting a muffler on a vehicle that doesn't have a catalytic converter on it (or other stuff like that), because that's quite illegal!). He does the right thing, he always has that I know of and I've never heard anyone taking bad about him, EVER --- not even in high school. He's just and simply a great and honest man; and you can trust him. Oh! He WON'T give you some triple the price estimate and try to rip you off either, he's not like that at all. I refer people to go to him at Lowder's Automotive every single time someone is talking about having vehicle problems or the need of a good honest mechanic. He runs the office and front counter now and doesn't get under the cars anymore because he has some great people working for him there. He WON'T put up with a dishonest mechanic working in his shop either. I fully know that he would give them the boot too if they ever tried something like that! They work on lots of types of vehicles there and they're certified & licensed. And you can see the legal certifications and licenses posted there if you'd like to. He is an awesome person to know too. Talk with him awhile if you're wanting to know more about him and his business, I'm sure that he will fill you in on anything that you will need to know. He's been working on cars since we were kids. Oh, and BTW, he is still about Mopar too. Js. I'm a Chevy man myself but I don't hold the fact that he's into Mopar against him. LoL! So if you're into Dodge vehicles, especially big trucks, just bring that up and you're sure to have a nice conversation with him. Tell him that you read this on Yelp and that his old friend and neighbor Todd sent you. I hope that this helps your in your decision making. You simply can't go wrong with Lowder's at your service. Todd H.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

I have been using Parchment Service Center as my exclusive maintenance shop for the past 11 years,…read moreand I can say that they have always gone above and beyond to take good care of me and my family. I have always felt like they have gone the extra mile to ensure that things are cared for efficiently and effectively. I know that they have have fit me in when they were already tightly scheduled, and I have never had a repair wherein something was left undone. Their pricing is competitive for both parts and labor, and it feels good knowing that my money is going to people who share this community with me. On the few occasions where they have been unable to book me promptly -- which have been rare, but stand as a testament to the quality of their work and the enthusiasm of their clientele -- they have made a point of letting me know exactly who they would trust with the work if I need it done in a hurry. Even so, except in one case where it was an emergency, I told them I was willing to wait the additional week or more to get my car in with them because of the bond of trust they had built. I was really surprised to realize that I had never left them a Yelp review, and thought I should rectify that today. Legitimately the best shop I have ever worked with, and only the shop run in the small town I grew up in has ever come close to this level of personalized quality and service. We are looking to move to a location closer to my work, and one of the things my wife asked me about moving was, "... we can still take our cars to Parchment Service Center if they need work, right?" Of course we can! Unless I move out of state, they've won my loyalty for life.

I called to ask if the shop offered mechanical inspections for craigslist vehicle purchases the…read moreshop was to busy to accommodate with such short notice but and the person that answered the phone was super helpful. She was willing to take the time to share the knowledge and insight that she knew on the vehicle and offered up a few other places to look for help. Great customer service. I will definitely head back for service if this purchase winds up being a lemon. I was genuinely impressed!

I see why they are so well rated! Stopped in to ask a few questions about my heating/cooling not…read moreworking, they took a look right away and found the issue. They are very transparent, family oriented, and here to simply help. I'm so grateful that I found a new, trustworthy place to take my vehicle! Also, did you know that some cars have spare fuses under the hood for replacement?! The owner informed me of that and no one has ever told me that before. Highly recommend this place!

Good honest and quality work with fair prices. No bs or markups. Great guys and will have my…read morebusiness anytime I need it!

The shop was very neat and clean. They are very professional in taking my request to fix my truck…read more They did everything to the letter in the truck runs great nice decent people.

This place is excellent. low prices, honest, friendly, highly skilled mechanics. Recently had a…read morefailed starter replaced, for $420. Their strategy appears to be to get lots of business and be very popular by taking care of the customers with great service and low prices. And, they are very popular, very busy. That is what you want in an automotive repair shop - a place that is very busy, totally swamped, because they are popular and good. They are so popular that they may not be able to get to some things right away, they can get backed up, but they tell you all about the back up if there us one.

Worked with Evan and he worked extra hard to accommodate us and make sure we got the car we wanted…read more He went above and beyond to do the extra work to get the car to us and kept us in the loop through the entire process. He was kind, personable, and you could see that customers mattered to him. We appreciate all the time he took and we would definitely recommend him when buying a car.

Ultimately, you want your car serviced correctly, friendly, on time and @ a reasonable price…read more Harold Zeigler have done all these things for me. Yet I was asked recently if I could reccomend them to a friend and I couldn't without this disclaimer. If you are looking for comfortable environment while your car is being serviced. Go some place else. I was disappointed with the lounge seating & stained ceiling tiles. The floor, walls & beverage bar were very dirty with weeks of neglect. I couldn't operate the coffee machine as the touch screen was down. The lounge was open to the showroom floor and in my last visit with a 2 hour wait, I overheard employees talking about their sex lives, gym accomplishments, playing loud offensive music & making fun of a customer picking up their new car after she left the showroom behind her back. I have been a 25yr customer~ but I was embarrassed for the dealership and the BMW brand. Do better Harold Zeigler ~

True family-owned, reliable, honest, friendly business. I had an urgent issue that they took care…read moreof quickly at a fair price. Couldn't recommend them higher. Wish there were more shops like this around.

Kirk and his team always do a top-notch job. They're especially good at repairing my old 1975…read moreVolkswagen Kombi bus. Their knowledge of these old Volkswagens is unrivaled in Michigan. He's helped me with our sons VW fastback and a Carmen Ghia that I've also had. Always doing a great job getting them up and running.

Double E went above and beyond the call of service for us. We were recommended by Lakeview Body…read moreShop and we had to get the car fixed fast for an important trip to Chicago. Right now all auto repair shops are short on mechanics due to covid. The previous (won't mention) auto repair center wanted to replace the catalytic converter and quoted almost two weeks to do the job. Double E found the problem to be just a simple fuse, and was able to fix the car within a few days of making a reservation. Honesty and Integrity are a great find, and we are glad we were recommended to go to Double E.

Fairly priced honest, mechanics, amazing work would highly recommend this place to any of my…read morefamily, friends and other people!

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service