I don't usually leave bad reviews, but people need to be warned of this business. My first interaction with this place is when I brought in my Lexus LS460, which needed new front axles. I was told to come here because the first person I took it to didn't have the right tools. After two days they told me to come get it, and that it wasn't fixed. They said they didn't know how to go about the job, and asked if I had any ideas lol. I looked on YouTube and emailed them several videos. They called me back and said that they were just uncomfortable working on a Lexus, and I owed $100 for diagnostics. I already knew what was wrong, but I guess $100 is what they charge to not have any answers, and to take a wheel off. ??????? I ended up taking the Lexus to CHRISTIAN BROTHERS, and they were fantastic. They even had my vehicle done the same day.
I decided to give this establishment another chance because they said they were great with domestic vehicles, and had a convenient wrecker service. I needed to have my 1997 two door Tahoe towed to them because it needed a starter and was leaking transmission fluid. They fixed the starter first, and charged me a pretty penny. Later they told me my transmission was shot and that it would cost me about $2200 to put a new one in, but that I would be great after that with the warranty they offer. I agreed to have the work done. I spent a total of $4000 with Springfield Auto and Transmission, and when I picked my vehicle up it was in a bad way. I took it straight to another mechanic in town who fixed everything they did wrong. They said they didn't even tighten everything up, and since I've picked it up from this other shop, the vehicle runs great. I wish I could give negative stars, because one star is too generous.
Do not bring your vehicle here, you would be better off buying tools for your dog or cat, and having them do the work! read more