This shop is amazing, fast, and the shop owner is honest! I have a car that the A/C has not worked…read morein over a year. The radio in the car was not working for about the same time. I dropped the car off, and in less than a day I received a call letting me know what all the issues were. (There were wires that had been burnt and needed to be replaced. As well as the A/C compressor was shot.) He explained everything in detail and told me all the options. The shop had my car over the weekend and I got it back on Tuesday. I was able to get a great price for the repairs and the service was unmatched. I WOULD HIGHLY RECOMMEND THIS SHOP! I would take my kids vehicles there to be worked on.

Took my 2022 Telluride here for a rear end repair, was here for 4 months(parts were unavailable for…read moremost of the delay) went to pick the car up and was rejected as there was a lot of unfinished items, went to get the car again and still was not repaired correctly. Ended up taking the car back damaged and settling for a lower amount from the shop. Currently having the car re-repaired(finding a shop to do rework is almost impossible) turns out the car has more work/damage than it originally went in with, about 10k in repairs from a rear corner panel job, 80 of the car had overspray, horrible tape lines, interior damaged from improper window installation. Had to replace most of window trims around the car from razor knife gouges, the list is never ending it seems. Mechanically they repaired the car properly as far as I can tell. I won't be returning to this shop, even for the free oil changes promised for the inconvenience and botched job. Check out how much/thick the body filler is!

1/4/2026 Bad review on W & J Automotive in Clarksville, TN…read more If I could rate him negative stars, I would. I was moving my grand-daughter from the Fort Campbell Army Base back to Texas. (Nov 13-16, 2025). Her 2009 Mitsubishi Galant had a problem that had to be fixed before we could leave the area. Car was blowing only cold air, no heat at all. I look for mechanics in the area, since I was flying in from Dallas, TX, I was not familiar with local mechanics. I called W&J Automotive and explained the problem to Wesley Darnell, the mechanic. He stated he knew exactly what the problem was, so I hired him to fix it. As it turns out, he either did not know, or took complete advantage of the situation. Based on his recommendations because he couldn't solve the problem, we ended up replacing the thermostat first, that did not fix the problem, then the blower motor, didn't help either, then the heater core, the blender door, and some resistor. After all this work was done, the repairs only produced lukewarm air, no heat. Wesley stated that the heat problem would be fixed the longer the car was driven. We left the area on Nov 16, 2025 and up to now, Jan. 4th, 2026, the car is not blowing hot air. Bottomline, we paid him over $1500.00 and the problem never got fixed. I have left phone messages for him several times, and not one response. I am giving this review to warn other potential victims not to deal with business. Frank in Texas.

From the owner: Why Choose W&J Automotive LLC?…read more At W&J Automotive LLC, we believe every driver deserves top-quality auto repair and maintenance — without overpaying for it. That’s why we proudly offer the lowest prices in town, without ever cutting corners on quality. Whether it’s a routine oil change or a major engine repair, you’ll get: Honest, reliable service Skilled technicians who care about your car Fast turnaround times The best prices — guaranteed We treat every vehicle like it’s our own, and every customer like family. With a growing list of happy clients, we’re proving every day that great work doesn’t have to come at a high cost. Come see why so many drivers are switching to W&J Automotive LLC — where affordable meets exceptional.

They fixed my baby faster than I had hoped and did a wonderfully job. The rates were good and the…read morestaff was so kind. I will definitely be back if any more repairs are needed.

Very professional, knowledgeable and friendly. My check engine light came on when I was driving to…read morework. I turned around and looked online for a auto shop close to me and Brant Jones came up. I drove there and explained my issue. The looked at my truck, explained what the issue was, how long it would take and how much it would cost. The fixed it promptly and it runs great. I would highly recommend this shop. David, the manager, is awesome!

Gus Sr and gus Jr and their crew are the greatest..so nice and helpful. Would recommend them to…read moreanybody Bought an suv from them and it runs like a top..if I ever need another vehicle I will check with them first and they also have a body shop..if they work on your car you know it will be right..great people..even the people that work for them Precision Auto Sales and Service are the best

Dropped my truck off to get the A/C repaired. Called 5 days after it had been dropped off and it…read morehad not even been looked at. I understand if a shop is busy but don't make appointments to have a vehicle looked at if it's not going to be seen. After $400 for a rental for my truck to sit I'll be taking it somewhere else.

I had an appointment Monday June 13 at 8:00 AM Car was not ready till end of Next day. They…read morecharged 270.00 to put on A 52. 00 sensor. The next day Battery light was on . The car stopped two doors down and they wouldn't come to even give a boost. HORRIBLE customer service. Total bill was 448. O0.. They charged me 95.00 for a diagnostic test. They said no problem. Next day Battery light came on and I now have to get a Alternator. Another 400.00. They are SLOW,. UNPROFESSIONAL,RUDE. And OVERPRICED. !!! No CHRISTIAN Values and HORRIBLE customer service. Do not take your vehicle here. CROOkS. The deserve -0

They charged me to "diagnose" the noise coming from my manual transmission and proceeded to say…read morethey don't work on manuals after taking my money. Why would you diagnose something you wouldn't work on?

I don't know about these others, but I've had my Ford F150 and Fiesta worked on and both came out…read moregreat. I even sent my ex out there to get work on her Pilot. I talked with the mechanic, he was very knowledgeable and I would know, my father was a diesel mechanic and I recognize the 'speak'. Their price is much better than going to the dealer, which is what I used to do all the time until the Dealer got greedy.

Traveling from Arizona to Ohio, I noticed one of my tires was getting low on air. I stopped by…read moreReiselman GMC and asked if they could help me out. They took care of it right away and aired up the tire at no charge. Everyone was friendly and professional, and the General Manager was especially nice. It's refreshing to find a business willing to help a traveler without expecting anything in return. Great customer service and good people. Thanks for helping me get safely back on the road.

I originally left this dealership a 5-star review after buying my vehicle, but after my experience…read morewith the extended warranty they sold me, I can no longer recommend them. I paid nearly **$5,000** for what I believed would provide meaningful protection if something major went wrong. Instead, when I actually needed to use it for a mechanical issue, I found myself dealing with a warranty company that has been an absolute nightmare. The claims process has been frustrating, communication has been poor, and getting answers has felt like a constant battle. After doing my own research, I was extremely concerned by the warranty company's reputation and the number of consumer complaints. Had I known that before purchasing, I never would have agreed to buy the warranty. For nearly $5,000, I expected a company that would stand behind its customers--not one that makes it so difficult to obtain the benefits I paid for. My biggest disappointment is that this warranty was sold through the dealership. I trusted their recommendation and expected them to offer products that provide real value to their customers. Instead, I feel like I paid thousands of dollars for coverage that has been far less helpful than I was led to expect. If you're buying a vehicle here, read every word of the warranty contract, ask detailed questions about what is and isn't covered, and research the warranty company yourself before signing anything. I wish I had. The dealership has yet to reach out to me regarding this matter. Beware!!