I would like to share my experience with integrity diesel because it was definitely a bad…read moreexperience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.

Stopped in too see about having my car looked at for headlight issues. Because I had my car looked…read moreat before by another mechanic and was told it was my ballasts and that they couldn't order them. I had to order the parts myself. Which I did and explained to the man that I knew what was wrong and asked if they could do the job and what it would cost me to make sure it was the ballast and if they could do it. They said, yes and I was quoted it would be $50 and if they did the repair it would be deducted from the bill. Made an appointment for Thursday at 7:30 am Dropped my car off as scheduled, and was told they would call by the end of the day. Never received a call at all that day. On Friday around 10 am I called them to find out what was going on. They said, that a car ahead of me was taking longer than expected and I would be up next. Around 4 pm I started calling...thinking they were open until 5:30 pm. All I got was voicemail and left a message for them to call me back. I got no response at all that day. So I'm assuming they are open on Saturday...my bad. After checking their website...found out they were closed on the weekend. On Monday morning I called and asked why wasn't I called on Friday. Their response was, oh we close at 4 pm on Friday. I responded, that's not what your website advertised...it says your open until 5:30 pm and you need to change that. They didn't even seemed concerned. They said, that by the end of the day they would know something. I told them I really needed to know for sure by the end of the day because my son was flying in the next day and I had to go pick him up. Because they had to take bumper off to replace the part...they could put it back together but I would be out more money for them to take the bumper off again. So I said just fix it and I ended up renting a car for 3 days. On Wednesday they finally got to it and now I have a defective part. I was charged $100 instead of $50 that I was quoted. I told the owner Tommy that was not what I was quoted. Tommy said, well that guy quit and that was not the price. Never have I encountered such bad customer service. I almost felt it was like my fault for he's excuses. Communication is nonexistent. Every time I was in there I had to wait while Tommy was on the phone always. They need to change their name Integrity...too I DONT GIVE A F***

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

As far as I am concerned, this is the best place in Clarksville to take your car! It is hard for a…read moresingle woman to find a honest mechanic in ANY town and they are HONEST!!! I will not take my car anywhere else!

Had a 2018 5.7 Hemi truck serviced for Trans, transfer case, rear end, and a collect change. They…read moreprovided an appt.They provided a list ot OEM parts and fluides they installed. I had no problem with price. I got what I paid for. I rate Lees a 10 and will be recommend them to my friends.

I got off to bad start with this company when my husband carried in a vintage car for brakes. We…read moredid not expect the price on brakes to be so high but the owner actually took us into the shop to see what had to be done. We didn't understand the billing statement and the owner even admitted a few tweaks to the statement probably needed to be made to make it clearer. We were not impressed at first but when Mr Joel showed us the work had been done, it smoothed our ruffled feathers. I believe I can trust them to do work on my vehicle in the future and for a fair price.

Went in to get truck lift inspected for issues. They were very knowledgeable, thorough, honest and…read morekind. We will definitely be using them in the future. Highly recommend!

I've been in Clarksville for about two years now and I'm still discovering little gems that keep me…read moreout of Hopkinsville! These fine folks here will not break the bank when it comes to Flowmaster installations and are pretty quick with the turnaround of the vehicle. I recommended coming earlier in the day since they don't get busy til around lunchtime... PLUS! For the folks that decide to wait on their vehicles, they offer free wifi!!! #winning!

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

Lackluster performance from the service department. Drop my car off on a Monday to get looked at…read more Thought it would be a 2-3 day process. The service advisor barely communicated with us. Called and texted on Friday after waiting all week, no return call or text. Been waiting 5 days and I don't know what the status of my vehicle is. Unprofessional to say the least! If this is how the service department conducts business I can't imagine how the rest of the dealership operates. 0-10 would not recommend!

Can't ask for better customer service than I received from Daniel. Bought an EV but the charging…read morestations at my work didn't actually work so it just wasn't going to make sense for me to have it anymore. They took the car back the next day and couldn't have been nicer or more helpful about it.

We have been using Kennedy Brothers for the last 5 years. I gotta tell you, it doesn't get any…read morebetter. I am old school, in my 60's and i am always looking for integrity and customer service. I found it here. Brittany and the staff at Kennedy Brothers are as good as it gets. Not only does my entire family give them our business, my friends do as well. I have heard nothing but positive feedback from everyone I have sent to Kennedy Brothers. Get up the great work! Bravo Gerald Sammons

Wish I could give them 0 stars. This place is a joke. I was told I can drop my car off in the…read moremorning and they will look at it, call me back and give me an estimate. After I dropped my car, I never got a call. I came back 1 hour before it closes and my car was at the same spot I left it. I went inside and was told we were slammed today and never got a chance to look at it. So why didn't you tell me that when I first dropped it off in the morning or why didn't you call me and tell me you won't be able to look at it today? Waste of time and energy. Unprofessional and don't recommend this place to anymore. Save your time and money & go elsewhere for better service.

Just called to check on pricing........ person on the phone said $550 for the job I asked for (no…read moreparts would be required for this service) then I asked what their labor rate is and he told me $160/h, I have already checked AllData for the man hours and it says 2hrs so the price should have been $320 sorry not getting my business.......

Brad is a wonderful mechanic i have been very happy with this company…read more He did everything he could for my 2014 Nissan sentra. But my car was a lemon from.the start. The last time I had it in the shop it was beyond repair. He is a honest an caring man. When i get anothet car im going to always have Brad an his company work on my car Thank you so much Helen Scott​