The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

I asked for transmission fluid flushed/replaced, Brake's to be checked, oil change, and to see why…read moremy dashboard indicators are flashing. They did all in the same day which was great. My only complaints are they don't take credit cards, I was told the flush would be $250. My grand total was $900. They over charge women. I went to fix a flat on my tires and the bolts broke off. So that tells me they over tightened my lugs with an impact gun. Instead of tightening them to specs. I've called them to help resolve my issue. Did not return any of my calls. Both tires cannot be removed because of the bolts one broken and the other lug will not come off. So not only do they lack in CS they over charge, and they will strip your lug down and bolts will be broken. The one day turn around service isn't so great when the overall of your cars care is just ruined. Don't go here if you don't have a man to take the lead on not being taken advantage of. Women have no place or voice here in the south. Go some place else.

Super nice employees. Really clean place. They fixed my truck. The reason for the 2 stars is…read morebecause they quoted me $1200 but charged me $1800 when I picked up the vehicle without calling me in advance to discuss anything or letting me know there would be a price increase. A price increase this substantial (50 percent!) should have justified a phone call. When I asked why they didn't call, they said they did but couldn't reach me...I showed them my phone...no call or voicemail was on my phone. A simple apology would have been appreciated. They explained the $600 increase saying they had to find and fix a short. I don't know what their hourly rate is but let's say it's $100/hour...does it take 6 hours to find a short??? Not sure I would trust them or use them again, as much as I like to support small businesses. Very disappointing.

Took my 2022 Telluride here for a rear end repair, was here for 4 months(parts were unavailable for…read moremost of the delay) went to pick the car up and was rejected as there was a lot of unfinished items, went to get the car again and still was not repaired correctly. Ended up taking the car back damaged and settling for a lower amount from the shop. Currently having the car re-repaired(finding a shop to do rework is almost impossible) turns out the car has more work/damage than it originally went in with, about 10k in repairs from a rear corner panel job, 80 of the car had overspray, horrible tape lines, interior damaged from improper window installation. Had to replace most of window trims around the car from razor knife gouges, the list is never ending it seems. Mechanically they repaired the car properly as far as I can tell. I won't be returning to this shop, even for the free oil changes promised for the inconvenience and botched job. Check out how much/thick the body filler is!

up front ,they did me right, go see them . I purchased a…read morerear taillight assembly (happened to the correct one ) 15 min was ready to roll

Gus Sr and gus Jr and their crew are the greatest..so nice and helpful. Would recommend them to…read moreanybody Bought an suv from them and it runs like a top..if I ever need another vehicle I will check with them first and they also have a body shop..if they work on your car you know it will be right..great people..even the people that work for them Precision Auto Sales and Service are the best

Traveling from Arizona to Ohio, I noticed one of my tires was getting low on air. I stopped by…read moreReiselman GMC and asked if they could help me out. They took care of it right away and aired up the tire at no charge. Everyone was friendly and professional, and the General Manager was especially nice. It's refreshing to find a business willing to help a traveler without expecting anything in return. Great customer service and good people. Thanks for helping me get safely back on the road.

I originally left this dealership a 5-star review after buying my vehicle, but after my experience…read morewith the extended warranty they sold me, I can no longer recommend them. I paid nearly **$5,000** for what I believed would provide meaningful protection if something major went wrong. Instead, when I actually needed to use it for a mechanical issue, I found myself dealing with a warranty company that has been an absolute nightmare. The claims process has been frustrating, communication has been poor, and getting answers has felt like a constant battle. After doing my own research, I was extremely concerned by the warranty company's reputation and the number of consumer complaints. Had I known that before purchasing, I never would have agreed to buy the warranty. For nearly $5,000, I expected a company that would stand behind its customers--not one that makes it so difficult to obtain the benefits I paid for. My biggest disappointment is that this warranty was sold through the dealership. I trusted their recommendation and expected them to offer products that provide real value to their customers. Instead, I feel like I paid thousands of dollars for coverage that has been far less helpful than I was led to expect. If you're buying a vehicle here, read every word of the warranty contract, ask detailed questions about what is and isn't covered, and research the warranty company yourself before signing anything. I wish I had. The dealership has yet to reach out to me regarding this matter. Beware!!

Dropped my truck off to get the A/C repaired. Called 5 days after it had been dropped off and it…read morehad not even been looked at. I understand if a shop is busy but don't make appointments to have a vehicle looked at if it's not going to be seen. After $400 for a rental for my truck to sit I'll be taking it somewhere else.

I had an appointment Monday June 13 at 8:00 AM Car was not ready till end of Next day. They…read morecharged 270.00 to put on A 52. 00 sensor. The next day Battery light was on . The car stopped two doors down and they wouldn't come to even give a boost. HORRIBLE customer service. Total bill was 448. O0.. They charged me 95.00 for a diagnostic test. They said no problem. Next day Battery light came on and I now have to get a Alternator. Another 400.00. They are SLOW,. UNPROFESSIONAL,RUDE. And OVERPRICED. !!! No CHRISTIAN Values and HORRIBLE customer service. Do not take your vehicle here. CROOkS. The deserve -0

My Jeep just locked up one day. Drake's towed me in and checked it out. After consulting with the…read moremanufacturer, they acknowledged the problem but didn't have an easy fix. John analyzed it himself and created a new and better way to prevent in future. Never had the problem again. He is known for working with car manufacturers to help make car repair issues easier/better. No place better!