Walked in with no appointment, I needed wheels changed out they said they got it and they did so…read morepromptly. Highly recommend for auto/tire needs !

Amazing! Great people, answers all of my questions. Very quick service, accepted my walk in. Was…read moreout in 30 minutes.

Arrived about 10 minutes prior to opening. Waiting room was already full of people who apparently…read moreknew something that I didn't know about what time the business really opened. Asked if I could get an oil change done. Was told they could not get to me today And service manager pointed to a stack of work orders and car keys that had already been logged in for oil changes. Asked if I could schedule an appointment for sometime next week and was told they only do first come first served and do not make appointments. He said That they had tried appointments and it didn't work. My guess is that it worked fine for their customers, but didn't work for them so they chose to go with their convenience rather than their customers convenience. By the way, if you don't actually open at the time posted phow the hell is the customer supposed to know when he has to get there to get an oil changed done? Long story short, found someplace else that could do the job and was at least somewhat interested in my convenience. Will continue to use that company and to recommend it. Do not recommend this place unless you want to arrive the night before and spend the night in their parking lot so you can be at the front of the line when they open, whatever time that may be.

We have taken all of our vehicles here for new tires or tire repair. They put tires on raised…read moretrucks, motorhomes along with our other standard vehicles. They fixed a tire we had a blow out on with a tire we already had. They rotated our tires for free since we bought them there. Very busy place, so you can wait in the lobby while they work on your vehicle, but they need to update their lobby TV and stock their vending machines. Friendly staff. I would recommend this place.

The oil change was overpriced, double what other shops in town charge. They said they checked tire…read morepressures and the front and rear were both 35 psi when, in fact, all 4 tires were under 30 psi. They tried to scam me by saying there was metal in the transmission fluid. I had the transmission fluid changed in my car less than 2 months prior. Ripoff artists. There are other shops in town to be trusted. Not this one.

Excellent customer service. The team introduced themselves and told me what each were doing, they…read morewere kind, courteous and knowledgeable about what they were doing. They even asked permission before reaching into my car to reset my oil light. I will definitely be back, will also recommend!

Came in for a last minute, urgent oil change (8%) while going from CA to NC. Was nicely directed to…read morethe service bay, and was gladly taken in for a quick service. Oil/filter change only took an hour. Waiting area is quite comfortable too (unlike other dealers I've been to). Checkout was nice and quick. In and out to get back on the road. Worth mentioning, was walking around the lot, and a nice salesman unlocked the trucks I was looking at, just to look at. So everything was great!

I just bought my 2nd truck and again Kellen Arnold delivered. I was specific about what I was…read morelooking for and I got everything I wanted and more. Kellen is the best of the best hands down. He took time to show me all the features and set everything up to my preference and was willing to come in on his day off to accommodate my schedule. If you are in the market for a vehicle, go see Kellen.

**MUST GO PLACE**…read more Despite any previous reviews let me tell you about my experience with Firestone In springfield with the help of Wren and Anthony! My wife and I were traveling cross county from NC to CO. Our first day we drove just outside of Nashville and stayed the night. The next morning I was desperate to put antifreeze/coolant in my truck I knew it needed it. So, I put green antifreeze in my truck... big NO NO. Once I felt my gut telling me I should not have used that I began researching if this was something I needed to fix or let slide. Turns out it was an immediate danger. I picked up the phone and called the only place open on a Sunday, firestone in springfield. I was greeted with a generous voice and explained how I needed immediate assistance. I was directed to take my truck over to them to have them look at it and see how bad it was. We drove 15 min from where we were and when we arrived a gentleman came out and met us in the lobby. Now, still reluctant and ready to hit the road he took my keys right away and they had my truck jacked up in 10 minutes. This ironically was my birthday and they had no idea, they immediately began flushing the old coolant and fixing the issue. While they were looking at the truck they told me my wheel bearing was loose and needed replaced. With no question of their integrity I told them to fix that too. They had us back on the road in 2-3 hours and we arrived SAFELY to our destination. Wren was very helpful and Anthony was a skilled technician who had proven competency. I know this was a long review but these kind people all three of them working on that sunday saved us. ** MUST GO TO **

They went the extra mile for sure! Love these guys and won't go see anyone else in town if they…read morecan do it. Honest, helpful and pleasant is a tough combo to find sometimes. Car runs great. They also helped me with some details about my car I didn't know about and saved me money!!! Woohoo! *blows a kiss to all the people working for this company. Special shoutout to Toby, a super guy!

Took my 2022 Telluride here for a rear end repair, was here for 4 months(parts were unavailable for…read moremost of the delay) went to pick the car up and was rejected as there was a lot of unfinished items, went to get the car again and still was not repaired correctly. Ended up taking the car back damaged and settling for a lower amount from the shop. Currently having the car re-repaired(finding a shop to do rework is almost impossible) turns out the car has more work/damage than it originally went in with, about 10k in repairs from a rear corner panel job, 80 of the car had overspray, horrible tape lines, interior damaged from improper window installation. Had to replace most of window trims around the car from razor knife gouges, the list is never ending it seems. Mechanically they repaired the car properly as far as I can tell. I won't be returning to this shop, even for the free oil changes promised for the inconvenience and botched job. Check out how much/thick the body filler is!

up front ,they did me right, go see them . I purchased a…read morerear taillight assembly (happened to the correct one ) 15 min was ready to roll