Elevated Estates is home for those who for many reasons cannot remain in theirs. I am teary as a…read morewrite this review. The wonderful people working at the Forest Oaks location go out of their way to make an emotional situation a seamless transition. They are understanding, patient, and kind. I have been moved by the generosity of spirit for those who reside there. All are treated with respect and love. Thank you to all who work there to make our families lives run smoothly.

When I first toured Vitality Living Hudson, I was convinced I had found the right place for my…read moremother. The facility is beautiful, welcoming, and the staff I met seemed caring, professional, and genuinely invested in residents. I left feeling relieved and hopeful during an incredibly stressful time. Unfortunately, everything fell apart after I paid the deposit. Communication became nearly nonexistent. Days would go by without updates, and the assessment I was told would take place never happened. Instead, the assessor, Bernice, apparently contacted my mother's rehabilitation facility and asked the social worker for her cognitive score. According to the social worker, when she provided the information, Bernice's response was simply that my mother "seemed like a better fit for Memory Care." What makes this especially frustrating is that the rehab social worker specifically stated that my mother was relatively independent, was not a flight risk, did not require personal care assistance, and primarily needed medication management. No one from Vitality ever called me to discuss concerns, ask questions, or explain, or even tell me their decision! In fact, I learned that my mother had been declined only when the rehab social worker called to provide my mother's discharge date and asked where she should be discharged. When I explained that I was waiting for Vitality Hudson to complete its assessment, she informed me that Vitality had already declined my mother. Imagine the panic and anxiety of learning, from a third party, that I needed to start the entire assisted living search over again--from 1,500 miles away--with only one week's notice before my mother's discharge. I immediately left a voicemail for Kyle, the sales representative I had been working with. Throughout the process, he seemed kind, responsive, and competent. However, four days have passed since that message, and I still have not heard from anyone at Vitality. What saddens me most is not that Vitality determined they were not the right fit for my mother. That is their decision to make. What is disappointing is the complete lack of communication, follow-through, and basic courtesy during an already difficult family situation. If someone as persistent and organized as I am can fall through the cracks, I worry about what might happen to a vulnerable loved one in their care. Sometimes blessings come in unexpected ways.

Words cannot express my appreciation and heartfelt thanks to the amazing staff at Vitality Living…read moreHudson. We moved our mother to the facility (then, Windsor Woods) in July of 2020 and she remained for 4.5 years. I visited frequently, usually for several hours each visit. I highly valued the facility, itself, and actually witnessed a compete building remodel of the common areas in the summer of 2023. The daily activities, food, and services offered were beyond expectation. The staff, of course, is the key to any successful business, particularly elderly care facilities. Over the past 4.5 years, I met and truly cherished a plethora of amazing people, on staff. Med Tech Annie Lambert was beloved by Mom and truly went above-and-beyond her job description and duties in caring for her. She is priceless and will be sorely missed. Director of Wellness Bernice S. was the consummate professional that was always thorough, thoughtful, responsive, understanding and reliable. Bernice is the cornerstone of the community. Wellness Supervisor Lisa L. was so appreciated for her thoughtfulness, attention-to-detail, responsiveness, and could be relied upon to answer any and all questions. Both Bernice and Lisa maintained continual communication with me regarding Mom's health, medication, general well-being, and more. Staff members that made an enormous positive impact on me in their level of kindness, professionalism, generosity, empathy and personalized attention include Med Tech MaryEllen H., LPN Kai, Activities Director Johnathon T., Driver Kenneth, Cook Kim, Housekeeper Linda, Concierge Lee, Concierge Lynn, Community Business Director Terri C.S., and, of course, Executive Director Lara K. Thank you all. The facility and amazing group of employees were truly a blessing and I highly recommend Vitality Living Hudson.

The receptionist was having a delicious lunch when I came in. We chatted about different things…read more Outside the building is very cheerful and Yellow. I like yellow. Walking down the halls there were ladies cleaning and it smelled nice. The rooms are huge with vaulted ceilings. The floor is so clean I could eat off of it. I'm just saying. The staff is very amiable and they're taking good care of my friend. Let's just say this I was very impressed. if I had to be in a nursing home, I would probably consider this one.

Type of care. Quality of care. Very friendly and patient with patients. This facility is for…read moreserious patients mostly.

The Hacienda house has been a true blessing for my mother. The owner, Elsa is such a sweet and…read moreattentive caretaker that always makes sure my mom gets the medical attention and stimulation she needs. They really treat her like part of the family there. I know she's in good hands!

The Hacienda House in Brooksville is one of the most beautiful and caring assisted living…read morefacilities I've ever seen. The house itself is a large classic building that seems like it was transported from Tuscany. It's situated on something like 12 acres with lush gardens all around as well as big oak trees. Inside, the building is decorated with murals of an old world feel. Each resident gets her own room decorated with classic decorations as well wall art. Each room also has all modern amenities such as TV with cable. The woman (Elsa) who runs the Hacienda House is from Europe and speaks fluently English, Spanish, and German. She has a very bubbly, happy personality and immediately makes you feel welcome. She gives each of the residents individual attention when it comes to medical needs, food they like, or passing the time together. Regarding the food, it's cooked at the house and it's nutritious and delicious. Definitely not cafeteria food. If you are looking for a place for your elderly relative that is not cold and corporate but run like a welcoming home, this is the place. It only takes up to 4 residents so the attention will be of quality. And just the setting and the food is soothing and inspiring. And by the way the cost is not more than those corporate facilities. I'm glad we found Elsa. I highly recommend this place.

Hospice Diamond team wants to put my mom in danger she is a high risk of falling they want to…read moreremoved the 4 rails off of my mom hospital bed and I was told that you can not removed the 4 rails while the patient is in the bed. Hospice Diamond in Brooksville is telling me that these 4 rails on her bed is illegal. I want to keep my mom safe on her first night home from the hospital hospice diamond order two matress and 4 rails the delievery came over and put it together my mom came home from the hospital and put her on the bed the next morning she was on the floor. She had emergency surgery she fell and broke her tail bone the fire rescue came over and removed the matress and kept one in the bed they put my mom back on the bed and told me to keep the 4 rails up for her saftey I told hospice diamond about that they did not care they want to removed the 4 rails and put my mom in danger This is abuse of a patient. DO NOT USE THEM THEY ARE HORRIBLE.

The nicest caring people. A god send to me. Glad my doctor recommended that we get this for my mom.read more

Very clean and staff care for dementia sister very well. Meals are so so but they do offer basic…read morestaples for change if meal is undesirable. Physical therapy is good. Offer hair dresser on staff there. Activities director Emily tries to get everyone involved.

Lack of rehabilitation equipment! 3 bikes & parallel bars & only 30 min of "rehabilitation" …read more Patients left wandering hallways needing help & staff walks by them without checking them. Noooo! Transfer definitely happening for my Dad. His roommate walked out because of this the other day. We are following his lead! Heard from many patients how extremely difficult this place is.

When the time came to find a place for our loved one, we had no idea how emotional and overwhelming…read morethat process would be. It was a truly tough decision, but from the moment he arrived, Braybrook made us feel we had made the right one. From the moment you walk in, it doesn't feel like a facility. It genuinely feels like a home. The care and attention put into the environment, the upkeep, and the atmosphere is immediately noticeable. It is warm, clean, and inviting in a way that put our whole family at ease. What stood out most was how the staff treated our father as an individual, not a patient number. They made the transition so much easier than we ever expected. They were flexible when our family had needs, honest and direct when we had questions, and consistently went above and beyond. That kind of care is rare and it means everything when someone you love is depending on them. Their activities program is very creative-thoughtful and unique, and clearly designed with real intention, accommodating residents of all different abilities and mobility levels. The secure outdoor areas are a wonderful touch. Knowing he could get outside, feel the sunshine, and have a change of scenery safely gave our family peace of mind. Even at the end of his life, the staff treated our loved one with tremendous respect and dignity, and made sure he was comfortable and at peace. That is something our family will never forget. If you are searching for a place for a loved one and dreading what you might find, we could not recommend this facility more highly.

I am so grateful to Braybrook for everyday that my sister was at the facility. The office staff are…read moreso kind and knowledgeable. My sister had a ribbon cutting ceremony upon arrival to enter her room and new home. The staff are superb. Everyone I met had a relationship with my sister and gave her the best care and love. I loved the activities they chose to do with the residents. Our family kept up with all the activities because they post on Facebook with wonderful pictures. I have saved them and now have many pictures of memories. Everytime I have been at Braybrook the place smells and is clean. My sister's bedding and clothes were always clean. Braybrook has a wonderful patio the residents can go out onto where there is shade and sun, a butterfly garden, plants and the veggies and herbs the residents helped them plant and watched grow in the grow boxes. I love Braybrook. I am so glad my sister was there for her time.

Very caring staff. Melissa Wood, hardest working,caring med tech and truly a good person.read more