The nicest caring people. A god send to me. Glad my doctor recommended that we get this for my mom.

Very kind and attentive people they made me feel comfortable. They explained their services thoroughly to me

Please do not use this organization. Hospice is usually synonymous with care but these people do NOT care. The intake nurse was a whackadoodle, she came to our home and was completely flatlined in her delivery and just had no personality. then after like 20 minutes she just got super animated and chatty and I think she saw my expression of confusion and said "Oh man, my caffeine just kicked in" WHAT? But that was fine she was just the intake nurse. But in the 3 weeks my husband was with them he had ONE visit from his nurse, and it was mostly administrative more than nursing and she said she'd "try" and come once a week. I informed her he was seen 3 times a week by Aveanna Home Health and she said "well I don't have time to come more than once a week" and that was the ONLY time I saw her. Then they sent a doctor who changed his medication and I had to call the ambulance, they were appalled that they would put him on that amount of narcotics and said he was close to an overdose. Needless to say we discontinued them and went back to Aveanna. read more

We have used this hospice care 2 times and we have been very happy with the excellent care here. I would recommend it to anyone for their excellence read more

My mother who recently passed was in the care of HPH hospice and I highly recommend them. Her nurse while she was in home care was excellent, she was very attentive to my mothers needs and helped lead us down a difficult path. My mother was transferred to the Marliere Care Center near the end of her life and the care she received was amazing. The facility was excellent and the nurses and staff could not have been more caring for her as well as our family. They made a difficult time more bearable. read more

HPH Hospice took care of my mother in law at the hospice house. They made sure she was free from pain, surrounded by loved ones and we played soft music that was her favorite. She died in peace with her family just she wanted. I am forever grateful for the compassionate staff who took great care of her, but gave us our privacy at the same time. read more

It has been a rough year losing both parents within seven weeks. Each ended at HPH Hospice and the staff and facility were supportive during this rough time. read more

I am humbled while writing this review. How do you speak of the people and place that cared for your mom during her final moments....and continue to care for my father in the weeks afterwards. They were & still are kind and compassionate & accommodating to my father. Thank you for making such a difficult time less scary. Thank you for caring for his spirit & his heart. read more

Thank you & God bless the staff who cared for my husband. His nurse was an angel. She was so understanding & prepared us for what was going to happen. Nurse Kel answered all our questions with the utmost care & empathy. My husband was in no pain & drifted to heaven peacefully! She stayed with us thru the whole afternoon making sure arrangements were made without us having to lift a finger.My children were able to get down to FL from Boston before my husband died. We are so grateful! Amazing what hospices do for people. Our nurse even folliwed up with me after the funeral telling me about the grief support services hospice provides for as long as necessary. I was scared to go but i did & I feel so much better! Its been 7 months since Alex died & miss him so much but HP Hospice gave me hope to carry on. Never will forget this experience. Thank you...angels all of you!!!!!! read more

HPH provided a bed for my father at his home. The first night in it he fell out of it and died the next day! He never fell out of his own bed. Soon after I was evaluated by HPH and they told me I had 6 months to live. 3 months later they told me on a Monday all my care would end on Wednesday! They said I no longer qualified for care because my condition was not getting worse . 2 days notice!!!! They provided no more nurse care,aids,medicine, and they took all my medical equipment and left me scrambling to find care on my own. The nurse aid they provided me discussed things with my brother and I never authorized her to do so. Horrible Company!!!! read more

So disappointed with lack of care at hph Brooksville care center. There was a lack of compassion and competence in managing my father's pain. This led to increased suffering for him and our family. We definitely would urge you to seek end of life care somewhere else. read more

It has taken me some time to write this review to give HPH Hospice a chance to address the letters my mother has written to them about our encounter with HPH Hospice. My fathers wishes was to pass at home vs being in the facility. The Dr that came out is a very kind and caring man. However, the nurse that came out to pronounce my fathers passing was extremely unprofessional. While I fully understand my fathers passing was two weeks before Christmas and I am sure HPH Hospice was short staffed. But to me this does not excuse her behavior. when she got their and went to my fathers room she slumped over his bed to sync up her phone and laptop. Once she pronounced his passing, we asked if she would like to sit at the kitchen table where she proceeded, but then grabbed her lunch and started eating it while go back and forth to my fathers bed. She then was talking on the phone with another co-worker about another patients information. Potential HIPAA violation. Which we were advised after the second letter there would be a HIPAA training class. I truly hope this is an annual training vs just when an issue arise and trying to please my mother. Unfortunately, some items did come up missing. Which I guess in some respects we could be some what at fault for leaving her by herself, staying out of her way while she did what she needed to do. We were in the living room consoling each other. My mother had a saying on the bathroom mirror for my father which she removed without saying anything to us. Someone was to contact us a couple of days afterwards and no one did. The first letter my mother sent a representative from HPH Hospice called to get more details of our encounter and advised she was going to be out of the office for a couple of days. which lead to no response. after the second letter another representative advised they have addressed all the issues, which I feel they did not in the capacity they should have. My overall experience with HPH Hospice with the exception of the Dr was a bit disappointing. I feel that we were not given the service or compassion that we should have received. The first week of April we did receive a general letter advising of bereavement classes. So if you have HPH Hospice assist during a difficult time and they are assisting at your home. Make sure your valuables are put away and that you stay with that person at all times read more

I left this hospice facility devastated at a very bad time in my life due to the nurse and lack of caring. My brother had been taken there directly from the hospital one evening and passed the next morning. It took me 2 1/2 hours to get there and had to wait a ong time to get in as nobody answered the ring. Someone inside finally let me in and I stopped to ask a nurse down a hall where to locate my brother as there was nobody near the entrance to ask. She was "busy" talking to another attendant about making orange smoothies to offer me help, and when I said "excuse me" (I am disabled and in a wheelchair), she yelled at me that she was busy. Then, after finishing her description of the smoothies ingredients, she demanded to know what I wanted. I began to explain that I was looking for my brother's room as he had just passed and she bluntly told me the room number and began to walk away without directing me. She stopped only long enough to tell me how rude I was for interrupting her conversation. Not only was my beloved brother still the in awful position in which he died, but remained that way for the entire 4+ hours the entire family was there. I had contacted his sons and suggested they meet us outside by going through the cafeteria so that they did not have to see him posed as he was. My mother passed not long ago at Lifepath Hospice in Temple Terrace and the care and the nurses there were angels. read more

My Father passed away at HPH Hospice April 4 2014. Today 5 years ago was the worst day of my life. My dad was not given appropriate pain medication on the 3-11 PM shift despite asking for him numerous times. When the night shift came he was given medication that did comfort him this went on for 2-3 days. I am a ICU nurse and I have never seen anything this horrific. The Evening nurse told me to go home. I told her never That I would not leave him alone. April 4 I was going to tell her she could no longer care for my Dad. At 330 PM she came in and took his Blood Pressure told me there was something wrong with the cuff and went to get another one. At this point she could do no harm. My Dad was dying he was agonal breathing and she could not even see the signs of imminent death. He passed away at 4 PM. I will never forget this. In hindsight, I now know that she was not giving him his pain medicine. I don't know what she was doing with it but I can imagine. After my Dads funeral I went back and spoke with the director of hospice I don't know whether or not she was able to do anything about this one bad incompetent nurse. I will always feel bad about sending my dying ICU patients over the years to HPH. assuring the family that they would get the best of care and have a peaceful death. I blame myself for not speaking up loudly from the first time that I knew some was not right. read more