I went to this office for a regular cleaning, and they told me they could not do a standard cleaning because I supposedly needed a deep cleaning. They refused to do the regular cleaning. My husband went the very next day, and the exact same thing happened to him. It feels unacceptable to treat patients this way. We also took our daughters to the kids' dentist next door, and everything used to be fine until they changed doctors. The customer service noticeably declined after that. They referred my eight year old to their in house orthodontist even though she still has several baby teeth. They recommended a bracket spacer so her teeth would "come out," even though she did not need it. They took our payment immediately, but the service was incredibly slow every visit. The bracket kept falling off, and I had to bring her back multiple times. One of the techs even scolded her for it falling off, which was completely inappropriate. I told him not to blame her because the issue was clearly with how they were placing it. On one of the many visits to fix it, we waited an hour and a half, and that was when I knew we were done. When we finally told them that we no longer wanted to continue treatment, they simply said "okay, no worries" and sent us off without any concern. There was no attempt to understand the issue or keep us as customers, which says a lot. I ended up taking her to another provider who confirmed she did not need the spacer at all and simply needs time for her teeth to come out naturally. I am extremely upset about the amount of money and time we wasted here. read more

Needed a consultation for a full mouth perio exam. Location very convenient and staff very professional. Inside very clean and quiet. Appt was at 10am, told to arrive at 9:30. Was taken back for X-rays within 5 mins after checking in. The periodontist saw me with in 10 mins so before my scheduled 10am appt. In and out in 20-30 mins max They also have other locations. read more

I scheduled an appointment on March 8th for March 18th for myself and my wife. Moved my schedule around to allocate time for this appointment. And 45 minutes before I am scheduled to arrive I get a call saying they need to reschedule due to it not being scheduled as a new patient. I get it, I'll take blame for not putting new patient but why wait until 45 minutes until my appointment to let me know this? Someone doesn't verify these appointments when they're scheduled or at least a day or two before? They'll text and check to make sure insurance is there so they get paid, but they don't check and verify appointment times? Stay away from businesses like this please. read more

Ive been coming here for a few years and love it. The staff is amazing and friendly! I've recommended my family here as well.

Took my daughter for a tooth extraction and they were very nice and gentle! Great with kids!

More interested in getting into my wallet than providing good service. Repeatedly told the dentist and benefits coordinator I only wanted the regular cleaning covered by insurance and got excuses and threats about not covering future services under my insurance. Tried to push needless cancer screening and tooth planing when I have no cavities, or gum disease. Totally unethical to treat your patients like an ATM. Should be ashamed. If you go, prepare for pain. Routine cleaning and they left my gums bleeding and swollen. read more

Like another reviewer said, I also had to get a crown replaced that this office did. I had a tooth crack so Dr Sitters put a crown on it 4 years ago and now the crown broke and I had to have a root canal elsewhere because of it. I just had to spend $2,300 for a root canal and a new crown because the original crown was poorly done. read more

I had a tooth extraction done and the quality and customer service here by Gabby and Dr. Erice is TOP NOTCH! I was in and out in a very decent time even though my tooth was a bit stubborn. They were both very helpful and caring, I'm 6 months pregnant and Gabby made sure my X-rays were taken very carefully! Making sure I was doing okay every step of the way. Both Gabby and Dr. Erice kept asking if I was doing okay making sure not to put any extra strain on baby. Not to mention how fast they both replied to any questions I had during my recovery time. Thankful to have had them work on my mouth, i definitely recommend this dentist office, Gabby and Dr. Erice!!! read more

Truly amazing staff and their work is the best! I trust them with all my family's mouths.

*BEWARE* Out of 30 years of my life, this was the worst Dentistry I've been to. More interested in adding additional costs. I wouldn't recommend this place to anyone. read more

I was really hoping to make this my new dentist office but that's not going to happen. I had cleanings scheduled for my kids just before the end of the year, which were cancelled a couple weeks in advance by them because the dentist was going to be out. Either they screwed up with scheduling, or the dentist decided to take time off for the holidays. Either way, it was their fault. You would think that they would work with me and try to reschedule me before the end of the year, wrong. They made no effort in trying to reschedule, or to allow us to come in, here and there, as walk-ins because of the inconvenience. The receptionist could care less. The receptionist's behavior, and the fact that the dentist would cancel our appointments and not try to make it right are they reasons why I'll be finding a new dentist for my family and I. Also, beware of all the upselling they do during your visit, e.g., medicated mouth wash, night guard, oral cancer screening with some black light, and the fluoride ‍. read more

I truly haven't been happier with a Dentist since my childhood Dentist. When I woke up on a Saturday morning in pain and with a swollen face, I took my chances and phoned Spring Klein Dentistry, even though I was a new patient and had never been seen there. It didn't matter, Hannah said I could come right in. Dr. Patel and her staff took immediate and excellent care of me. They were kind, caring, patient, warm and I couldn't be more grateful. Dr. Patel, Hannah and really everyone I came into contact with were friendly and absolutely amazing. I'm finally going to have done all the dental work I've been putting off. read more

Not pleased with this office whatsoever anymore. Since Vee has left & I no longer see Dr. Patel, things have went down hill. They have cancelled on me twice this year the day before/day of my surgeries. I take off of work for these and all they can say is "sorry". Surgery isn't something small like a teeth cleaning so to cancel the day before is very unacceptable. People plan for these types of things. Also--I am driving an hour away because I am a loyal customer but clearly that means nothing because I wasn't even offered to get me in next day or anything. Just straight up cancelled. Also they keep calling me Mrs. Johnson & my last name is JACKSON. This is not the dentist office it used to be before the pandemic. HARD PASS. I will be taking my business elsewhere. read more

Spring Klein Dentistry is fantastic. I highly recommend them for all your dental needs. The staff is kind and understanding and the dental work is great. Check them out! read more

Dr. Mai is great and so are the staff. I hadn't seen a dentist in a very long time. There was no judgment about this . My new dentures are fantastic. read more

Absolutely would recommend to anyone! I had a chipped tooth which ended up needing a root canal. I called on a Thursday and they got me in on Friday to start the process, root canal happened Monday. Quick, easy and painless. Dr. Erice was wonderful and friendly as was her dental assistant. Dr. Pushpala who did the root canal was great too. Overall a very nice experience. The updated technology they have makes the dentist experience 100000000 times better! read more

Update 2 crowns broke in less than 1 year and I'm out of pocket at least $800.00. It's been 1 year since I got my replacement with another dentist and no issues. read more

Brand new dentist for my kids, and we all loved it! Staff was very friendly, including the dentist herself. They got all three of us in and out in half an hour! The office was very clean, and they had all new technology and equipment. Dentist was very nice, and took the time to go over everything with me and explain it. We will be back! read more

VERY UNPROFESSIONAL!!!! Do not go to this provider. In my opinion, the dentist is incompetent. No help with the insurance process and would not tell you how much anything cost. My daughter was in pain and they left her with untreated cavities. I was also told over the phone that my husband could go back with my daughter, but that was a lie. When he got there he was told he had to wait in the lobby, so my daughter (7 yrs old) had to go back to see a dentist she had never seen before by herself and scared. read more

Great staff, great environment and very satisfied! Out of the both times I've visited the facility, I've been greeted greatly by every staff member. The environment is very uplifting and both my hygienist and dentist are great at walking me through with any questions or concerns. My cleanings and fillings were both done really quick and haven't experienced any issues within the year. read more

I had my teeth cleaned today by Ashleigh!! She took her time and was very thorough!! The best cleaning I've had in a while! Thanks for a job well done. read more

The Office staff is very friendly and pleasant. I wasn't at all PLEASED with the services I got at Spring Klein Dentistry. The job done was of very POOR quality. read more

I have been searching for a dentist in Spring and to say I have high standards when it comes to choosing a dental office is an understatement! After testing 5 different offices in the area I am so thankful that I finally found Spring Klein Dentistry! The office was clean, the staff professional, detail-oriented, friendly and very organized! The office is brand new and it's in a really convenient location. They have a completely separate area for kids that is fun and inviting. The best part is that my kids can see Spring Klein's Pedodontis and because they are in network with my insurance I am not paying an arm and a leg for their treatment like I was at the very popular kids dentist down the street. Now my whole family can go to the same office! The staff makes the all-too-cringeworthy dentist appointment actually kind of enjoyable! I'm all about customer service and this office killed it :) I highly recommend Spring Klein Dentistry! read more

This place is awesome! I love V at the front desk! She is so friendly! Dr. Patel and Kim are also amazing! They make you feel so comfortable. I actually love going to the dentist now. I highly recommend Spring Klein Dentistry! My kids and husband love it too! read more

Me and my family love coming here the customer service is great and they always do great dental work.

Our first time coming to Spring Klein Dentistry was wonderful! Every single person was lovely from the time you walk in till the time you leave! They give you the chance to review what needs to be done and make your own decisions. I was not pressured in anyway! I was offered water, a comfy blanket, and the remote to change the channel in the room I was in! Great customer service! We will definitely make this our regular dentist office!!! read more

OMG! I love this dentist office! I never say this about a dentist. Very honest, and upfront about what you need and what you don't need. All staff is friendly and welcoming. Dr Pushpala is the nicest guy ever, very down to earth. Nice and clean place, very welcoming lobby. Not pushy when it comes to extra services! I actually enjoyed a dental visit. read more

This office is very clean and the staff is wonderful! Kim is my favorite hygienist and I always leave feeling very clean. I would definitely recommend this office to friends. read more

I have nothing but good things to say about Spring Klein Dentistry. Dr. Patel and her staff are just WONDERFUL! Super friendly, professional staff and state of the art equipment. I have to say, my previous dentist was an absolute nightmare...so I had some real anxiety about my first visit. I was made to feel welcome from the moment I stepped through the door of this practice. Dr. Patel truly takes her time with you. She explained the procedures that I would need and at no time did I feel rushed. I honestly felt like I was a priority for her. The follow up appointment for the actual procedure was equally as positive. I felt absolutely no pain or discomfort while she was working on me. I'm so thankful to have found such a caring, capable dentist with a wonderful staff. read more

This place is awesome! The staff and dentist are so polite and curious. You know what's going to happen, what to expect every step of the way. My family love it here. read more

Where do I start? I have been looking for a great pediatric dentistry the longest! Have gone to some popular to some private dentist offices. This place has been by far the best, great customer service I have ever gotten from a dentistry office. Usually you either have the great customer staff in the front and then you get the crappy dentist that just cleans your child teeth and on to the next patient. No friendship nor any conversations with them. This place has been so welcoming, and accommodating from the beginning of the phone appointment. I called mid week and gave me an availability on a friday of the same week. At first I was going to just do my oldest and week after take my next one, but as soon I got there they noticed I had all 3 boys with me, Diana the front staff asked if I wanted the other boys to be seen. That was by far a great customer service right there to fit them in all in one day. Annual check was great, oldest has bad gag reflux so the dentist was awesome, he was patient from the beginning to the end. Dr Jack McAninch he is a pediatric dentist for the office, he was awesome! So great with kids, and usually my middle child would be screaming and hollering but he did great during his cleaning. My oldest had some work to be done and guess what was even great they put him in few days in later and on top got a consultation with the Orthodontist Dr Yang. Both great!! If you are looking for a great pediatric dentistry this is the place you really want to try out! You won't be disappointed. I am present throughout the whole procedures of cleanings, dental work, x-rays. Also affordable and accommodating on everything you need. Thank you so much for Spring Klein Dentistry! read more

I've been to many dentists around the country and lived in many states. These doctors and assistants here are the best hands down. So polite and sweet, very enthusiastic and caring. Doctor Pushpala is absolutely fantastic. Best dentist I've ever had. He does a fantastic job and I never felt a bit of pain. read more

Really regret trusting them to do several procedures. I wasn't having any issues and had a cleaning at another dentist a couple of months before. Then all of a sudden I have multiple cavities. My cleaning routine had not changed so it was really weird and suspicious. Reluctantly I decided to just get the filings and inlay. Now I have severe pain after getting an inlay and can't even eat on that side anymore. Won't return. read more

I know this sounds crazy, but I LOVE coming to the dentist since I became a patient here. Dr. Patel is so sweet, and the entire office staff is wonderful. They have state of the art equipment, and make you feel extremely comfortable. They explain EVERYTHING to you before your exam/procedure begins, so you know exactly what to expect. I'm so happy I found this place. read more

The staff was very friendly and patient with my boys. I have twins boys age 3 and they made them feel very comfortable. The building was very clean and the waiting room had blocks to keep the boys entertained as we waited. Definitely deserving of 5 stars! read more

It's my husband's first time coming to this dental office. He is a new patient and I made the appointment for him about 2 weeks ago. He was earlier than his appointment time because he did not do his paperwork online for new patients. I did not expect him coming home so soon. I asked what happened?...He said he waited 10 minutes for front desk person to show up. There was another guy waiting. Two staff came out and one of them said to the other guy about wearing face masks. He said I was here 3 months ago and did not need to wear face masks. One lady said, it's the law to wear face masks, and she said other things that made my husband leave their office. He told me that it is not about requiring face masks inside their office that made him leave, it's the way it was said, "she was rude". He added, "the other guy and I just walked out from there". I thought hmmm, maybe they need to train front desk staff on how to convey these requirements in a non-offensive way, especially to new patients? Perhaps they need to change the tone so they don't lose more customers/patients in the future. Just expressing my thoughts. It is unfortunate, it was not a good first impression from my husband. read more

Rude receptionist. Long wait times. Unpleasantly warm inside, like the AC is not on. And I went once, and figured why not go again. I left after having sat in the waiting room for 40 minutes after my appointment was scheduled, and having waited for a total of 50 minutes. read more

The pediatric dentist is so wonderful. She is very sweet, patient and really explains everything. The orthodontist is great too very straight forward. read more