i ordered to go family pack for 8+. As always excellent service and perfect food. Flavor and portions could not be better. Excellent staff at this location! read more

Ordered delivery but wanted to add condiments (onions, pickles etc.) so had to call to ask as there's no place to request via DD. Staff was super sweet and accommodating. Would definitely order from them again, when buying by the pound for a group everything was packaged really well. read more

We always have good food and good service here. Especially the ones making the nice hot biscuits. Except one time we were there, the person that makes the biscuits won't doing her job. She was checking her phone or talking with her coworker. I've asked her to see when we're getting the freshly baked biscuits, she said it's coming. She was just standing there behind the counter and doing nothing. We were there for about an hour and she came by one time. All the other times the others would come by 2 to 3 times in the same time frame. read more

My husband is a big fan of bbq so naturally he was eager to try this new place. I enjoy a good bbq plate also therefore we came here in a Saturday for lunch. It wasn't too packed which was nice and we grabbed a tray and ordered. There's plenty of meat selection from St Louis ribs or baby back ribs to brisket and pulled pork. There's a few side options for your meal including okra, fries and Mac n cheese. I got the sausage sandwich and he got the three meat plate. Overall it was fine, not great. My favorite part was the bbq sauce the sandwich was served with. The portion sizes are decent but the cost is pretty up there. Once seated they bring you freshly baked rolls and also ice cream at the end of the meal. Due to the cost of the meal we will be back but probably less often than we would like. read more

Lance was amazing 100/100 service looked out for me and the guys made sure everything was smooth and food was amazing amazing store amazing guy read more

The service could be better. I've ate at other locations and the food was pretty good. They didn't pack bbq sauce or utensils which was a bummer but I guess they just opened so I'll give them the benefit of the doubt. I'll come again later later read more

The potato salad had too much mustard. The coleslaw had too much Mayo. The chicken breast was very dry and tough. The beans were tasteless. The Spring Creek on Katy Freeway is superior to this location. read more

I am a huge fan of Spring Creek. I was excited when I found out they they were opening up a new location near me. I have been to this new Spring Creek 3 times now. Each time has been as disappointing as the last. I am not sure why their BBQ is over cooked and dry. I want my brisket to be flavorful and tender. I shouldn't have to drown my brisket in BBQ sauce to get it to go down. I wouldn't expect fast food BBQ from a restaurant. I was driving out a different location about once a week to get their BBQ. Now that this new location has opened. Along with the disappointment. I don't even want to eat my favorite cuisine. read more

No salt on the meat. The staff was not friendly. Im new to this area and i will not be going back here to eat. The food was not fresh. The mac and cheese looked like it had been sitting in the heating tray from last night. I was so disappointed in this place. read more

Amazing place and amazing food, managers and workers were very helpful for my first time being here and I will definitely be coming back

Overall not bad. Corn on cob was small. Everything else tasted great. While there are better BBQ's places, this won't disappoint.

I'm a fan of Spring Creek but there are still some kinks to be worked out. I agree with the person who said too much mayo in the slaw and some of the meat is dry--especially in a potato. I'm confident it'll only get better. Maybelle read more

New to Richmond, so I tried it out. At first, I thought it was like Luby's, but that is not the case. The ambiance is very family friendly, and the service is superb. I had the Baby Back ribs with baked potato and coleslaw. It was great and especially during the lunch specials. No pics this time cuz I was hungry! 5 stars for the food and 5 for the service. read more

I usually love going to spring creek. Which is why I'm giving it 3 stars instead of less, but I suggested to my girlfriend to order a Baked Potato from there and she did. However, they forgot to include the bbq sauce which changed the taste drastically.. That's horrible because I mean... It's. A bbq place.. how are you going to forget the bbq sauce read more

If you in the Richmond area , this is a must try , delicious food , great atmosphere , customer service is Amazing , I had the brisket & side of Mac & cheese & potato salad, It was delicious definitely a place I'll come back to in near the future & they do catering as well read more

I went in there on a Tuesday night after doing my straight training workout basically trying to get some protein from some good barbecue that's how this all started. I place my order for three meat entrée and picked up my two sides they had two different kinds of ribs so I asked if those could be considered Two of the threeentrées and they said yes. So I placed my order as such paid for it and sat down with my drink expecting to get my food pretty quickly and get the heck out of there because I was already sweaty from working out. After sitting there about 20 minutes the girl that rang me up took my money came and said we can't give you both kinds of ribs you have to pick one or the other and I said I don't understand she said well they just told me and so I had to pick another substitute for one of the two ribs it was now 30 minutes and I was not happy. I basically was told one thing and I had to do another and wasted my time waiting for my food and not getting what I was told I ordered but having it changed at the last minute and just looking down at the food line they clearly had enough of both. So I wanted to share this experience and let others know as well they also seem to be very strict about where you go to place a walkout order and where are you go to place a dine in order. I don't think I'll be going back the long way the confusion and then coming home call food there's got to be better barbecue places? read more

Customer service was exceptional. BBQ was decent. It was not bad. Great job on the service today.

Good barbecue. Interesting atmosphere. Had the brisket. Good amount of marble, and I enjoyed the tangy bbq sauce.

I visit this location at least once a week and always get the same three plate combination with marble brisket, chicken and sausage! Everyone at this location is super friendly. They even go table to table offering fresh bread. Love this place! read more

They have small servings and the customer service is not the best. I do love the layout of the dining area!

Great food and service. Kids loved the BBQ chicken and we shared really awesome banana pudding after. Thanks for a great experience.

What an utter disappointment!!! My wife and I went there on Saturday night only to leave with sadness and disappointment. The brisket both the lean and fatty were dry and flavorless. The turkey reminded me of a frozen turkey loaf we get from the grocery store since it tasted like pressed artificial turkey. The dark meat chicken was stringy, cold, and bland. The mac n cheese reminded me of a box of cheap generic mac n cheese you buy at a dollar store. The corn had been soaking so long in water all the flavor had to have been washed away. There was no way it was ever fresh corn. The fries are made to order yet still unimpressive. They were hot yet that is the only positive comment I could make. The only item we know was fresh were the rolls as we saw those come out of the oven. The best part of the meal was the carbonated water from the machine. It had a refreshing taste we enjoyed. Understandably we came in at 7pm yet we expected the meal to be enjoyable. My wife would not even eat the food it was so bad. I even had to debate if the food was even decent enough to feed to my dog since it was unappealing. If we had gone to Sam's to buy a rotisserie chicken, the grocery store to purchase a packaged brisket, pressed turkey loaf and fries, the meal would have been dramatically better. We also would have had spent less than we did for a meal we regretted. Needless to say, this is the first and last time we will dine there. When I decide to dine out, I expect the food to be better than what I can make at home. The food here was worse than what I could ever make at home. I do not recommend eating at this establishment. read more

Not sure why all the bad reviews. We come here about twice a week. BBQ is good, service is good and the place is clean. Not sure what else anyone wants. BTW I did not find the BBQ meat dry. read more