TLDR: THERE'S NO ONE THERE AT NIGHT! Terrible communication! If your dog has any kind of anxiety…read moreissue, please don't leave it here. I have a 3 year old rescue poodle mix with a history of separation anxiety and inability to tolerate being crated. When I first got him 2 years ago he hurt himself pretty bad trying to get out of a crate. I explained this to Erin twice - when I went for the tour and 10 days later when I called to make the reservation. On the tour Erin showed me the standard "suite" which is a long hallway with animal shelter-type chain link kennel and the "deluxe" suite which is a single block wall room with walled outdoor run. I told Erin he would need a "deluxe" suite and lots of human and dog play time due to his separation anxiety disorder. This place does NOT require a meet and greet with your dog. I left my dog at 4:15 pm on Thursday 2/9 and again asked for as much dog and human play time as possible. I did not have to sign anything or leave a credit card. The next morning, Erin called me to let me know that Max had a little scrape on his nose and that they didn't want me to be surprised by the injury at pickup. I asked her what happened and she said there had been a big wind storm during the night and that the morning feeder person found him bloody - he had been trying to get out under the steel door. That's when I first realized THERE'S NO ONE THERE AT NIGHT. When I picked him he could hardly walk. The bridge of his nose was badly scraped. His chin, lips and gums were badly injured. His toe pads on his two front feet were shredded - he was limping from the pain. He looked like he had been beaten down. I asked Erin why she didn't tell me there's NO night staff and she said "You didn't ask." AYFKM?? There is NOTHING on their website indicating they have no one there overnight. For my dog this was no "vacation," not a "resort," and he was not treated like "family" despite what their website says. And the vet bill was twice what the boarding fee would have been - at least. And FWIW my daughter's lab won't be back - my daughter was also shocked to hear there's NO ONE THERE AT NIGHT!!!

The reception we got when we dropped off our lab was not welcoming. No happy welcome for my pup. If…read morewe didn't have a flight the next morning I would have taken him away from this place right then. I SHOULD have researched this place better, as I finally realized any interaction with my lab was determined on how much money I wanted to lay down, with a 15 minute "limit" each time. Hmmm, a lot of hours without interaction. Nobody is at this facility at night. From what I can determine, at least an 8 to 12 hour span. Too bad if your pup needs to pee or poop in the early mornings... The photos we received during his stay showed littered material in the background during his play session. Looks like a chew toy totally chewed up. Not my pups toy. No concern for my pup to be choking on any of it. Made me wonder just how they really treated him. When we picked up our lab, the reception was about the same. Pay now, here's your dog. No conversation about how my pup did during his stay. Nothing! It was like I picked up a "stuffed animal"! Besides being very happy to see us, my pup was very thirsty when we got in the truck. Never saw him drink that much water in one sitting. I blame myself for not researching more. This place is a business and not a caring one. This was our first boarding experience. Now I know what to look for when choosing another boarding place. This one will not be on the list This place might be fine for daily boarding...but not overnight or long term, in my opinion. Also, the older receptionist needs some training on customer service. Even my dog showed a dislike for her.

Always great service and kind staff. I have not done boarding but have been taking my poodles to be…read moregroomed for over a year. I won't go anywhere else. They love being groomed there and Krystal and Sarah always are so wonderful! I will keep coming back and thank you for giving my pups so much love!

We had to leave our 12 year old Schnauzer for a week at Christmas time--and he has a cast on his…read moreleg. He was lovingly cared for by Balboa's staff and came back to us in fine health and spirits. I think he misses Darla! We will be using The Bed and Biscuit again.

Lily was in great care and I felt very comfortable leaving her with. I will definitely use Scaled…read moreSitting & Services again when needed!

So thankful I found Scaled Sitting & Services. On very short notice, (like 1 day), Chelsea took in…read moremy Uromastyx Lizard. I just got him within the same week and had a very important appointment out of town. As a new owner, of course I was a bit worried about my pet and could not risk leaving him home alone for the weekend. When dropping him off, I immediately felt relief. The reptile living quarters were super clean. When I walked in everything was orderly and she had food for my lizard prepared and ready for him to eat. You can tell Chelsea really cares about animals. She is also very knowledgeable about reptiles and gave me some great advice. My inherited tank set up wasn't the best and she was able to give me advice on proper lighting. She also referred me to several informative groups and recommended a good vet. If Scaled Sitting & Services is available anytime I go out of town, I will definitely be contacting them for my pet! Highly recommended!

Everything I wanted in boarding my girl. The ONLY one in…read moreTucson I would ever live Dolly. If I could give them 10 stars and a big hug I would.

The kennel is close by and they were able to admit my four dogs with one week notice. I had all…read morefour bathed and nails for one.

I recently had to find a new grooming spot since the place I used to go to is a bit too far from…read moreour new location. No shade at all to them I absolutely loved the ladies there, but the commute just wasn't sustainable anymore. After a little searching, I found this hidden gem tucked next to the RV lot on the corner of Valencia and Kolb, right across from the gas station. Honestly, it feels less like a grooming appointment and more like you're dropping your fur baby off at a birthday party. When I went to pick my dog up, I saw her interacting and playing with other dogs something I had never seen her do before. Of course, she didn't start whining until she saw me (classic), but it was the cutest thing. You could tell she felt completely comfortable and at ease. The ladies there are genuinely kind and welcoming. From drop-off to pick-up, they were warm, attentive, and clearly care about what they do. That matters. Highly recommend this place if you're looking for a groomer who treats your dog like more than just an appointment slot.

A dog, with dreads like Bob Marley, found a sucker to care for him. I believe the groomer's name…read morewas Lori. She took this unknown personality - no hx or shot record - into her work place, and a Schnoodle emerged a couple of hours later. This was a couple of months ago while we were experiencing 100-and-plenty temps two months early. I'm calling right now for a follow up, and it's a bit of a stretch from the Southwest side.

100.00 meet and greet is a little ridiculous, but if your dog is out of control, how will they…read moreknow, unless they charge you 100.00? I found a recent grad in my neighborhood thought Nextdoor- we went that route

Took my dog first time and was petrified he would bite trainer or dog and it was completely…read moredifferent and a great experience! Even after day one my dog is showing positive signs of starting to like other dogs and didn't bite or cause any issues. I highly suggest letting these ppl work with your dog and also to social with their worker dogs.

Big shout out to all the staff at Dogtopia. They are so flexible with your schedule and they are…read morealways so cheery and happy to see you and your pup at drop off. All services are exceptional from doggy daycare, boarding and spa day. wouldn't trust anyone else with our fur baby!

Treat our dog with kindness, love and respect. Couldn't ask for more for our dog or child or anyoneread more

Brittany and Sandy cared for our two senior cats for almost 6 weeks while we were out of the…read morecountry. We came back to a clean house, happy cats, and the knowledge that they had been well taken care of while we were gone. They were punctual, and kept us regularly updated as to how it was going. I would not hesitate to use them again

7 days of attention in an amazing household. My little rescue dog has the opportunity to be with a…read morefamily who has a bigger dog who is gentle and a cat. A wonderful experience for him. We couldn't be happier.

Anthony has been working with my rescue from Pima Animal Care Center since we adopted him. Messi…read moreis a big mix breed and Anthony is a great trainer He also boards my boy when I travel and provides daily training and walks so he does not get bored. He has also been brushing him so he looks great when he gets home!!! Wonderful service. I can go away knowing my boy is well cared for

Anthony was amazing. He is patient, has great tips and helped my dog. My dog is so good and we owe…read morea lot of that to Anthony.

Shannon & Jackie are amazing! Everytime I go out of town I can count on Jackie to be available. She…read moretakes care of our two cats, our fish & even waters our plants outside! One time our cat had to have emergency surgery & Jackie went above & beyond by giving her the medicine she needed & always checked up on her. This is a great company if u ever need a pet sitter!

The Pet Nanny has been our go-to for our menagerie of critters anytime we have to leave town!…read more They take AMAZING care of our dogs, cats and chickens - they're sensitive to everyone's quirks and needs and care about them as if they were their own. And, the app they use allows for awesome daily updates including tons of photos. I look forward to the updates - they're so comforting and reassuring. I hate leaving my animals at home, but with the Pet Nanny, I can rest easy knowing they're in the very best hands. FIVE STARS!