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    Balboa’s Bed & Biscuit

    5.0 (6 reviews)
    Closed 10:00 am - 12:00 pm

    Services - Balboa’s Bed & Biscuit

    Bath and groom only

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    2 years ago

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    2 years ago

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    3 years ago

    Amazing and friendly services. Our pup loves getting pampered here! We are always Highly satisfied with the care of our Penny.

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    3 years ago

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    Sabino Canyon Pet Resort

    Sabino Canyon Pet Resort

    3.2
    (75 reviews)

    TLDR: THERE'S NO ONE THERE AT NIGHT! Terrible communication! If your dog has any kind of anxiety…read moreissue, please don't leave it here. I have a 3 year old rescue poodle mix with a history of separation anxiety and inability to tolerate being crated. When I first got him 2 years ago he hurt himself pretty bad trying to get out of a crate. I explained this to Erin twice - when I went for the tour and 10 days later when I called to make the reservation. On the tour Erin showed me the standard "suite" which is a long hallway with animal shelter-type chain link kennel and the "deluxe" suite which is a single block wall room with walled outdoor run. I told Erin he would need a "deluxe" suite and lots of human and dog play time due to his separation anxiety disorder. This place does NOT require a meet and greet with your dog. I left my dog at 4:15 pm on Thursday 2/9 and again asked for as much dog and human play time as possible. I did not have to sign anything or leave a credit card. The next morning, Erin called me to let me know that Max had a little scrape on his nose and that they didn't want me to be surprised by the injury at pickup. I asked her what happened and she said there had been a big wind storm during the night and that the morning feeder person found him bloody - he had been trying to get out under the steel door. That's when I first realized THERE'S NO ONE THERE AT NIGHT. When I picked him he could hardly walk. The bridge of his nose was badly scraped. His chin, lips and gums were badly injured. His toe pads on his two front feet were shredded - he was limping from the pain. He looked like he had been beaten down. I asked Erin why she didn't tell me there's NO night staff and she said "You didn't ask." AYFKM?? There is NOTHING on their website indicating they have no one there overnight. For my dog this was no "vacation," not a "resort," and he was not treated like "family" despite what their website says. And the vet bill was twice what the boarding fee would have been - at least. And FWIW my daughter's lab won't be back - my daughter was also shocked to hear there's NO ONE THERE AT NIGHT!!!

    The reception we got when we dropped off our lab was not welcoming. No happy welcome for my pup. If…read morewe didn't have a flight the next morning I would have taken him away from this place right then. I SHOULD have researched this place better, as I finally realized any interaction with my lab was determined on how much money I wanted to lay down, with a 15 minute "limit" each time. Hmmm, a lot of hours without interaction. Nobody is at this facility at night. From what I can determine, at least an 8 to 12 hour span. Too bad if your pup needs to pee or poop in the early mornings... The photos we received during his stay showed littered material in the background during his play session. Looks like a chew toy totally chewed up. Not my pups toy. No concern for my pup to be choking on any of it. Made me wonder just how they really treated him. When we picked up our lab, the reception was about the same. Pay now, here's your dog. No conversation about how my pup did during his stay. Nothing! It was like I picked up a "stuffed animal"! Besides being very happy to see us, my pup was very thirsty when we got in the truck. Never saw him drink that much water in one sitting. I blame myself for not researching more. This place is a business and not a caring one. This was our first boarding experience. Now I know what to look for when choosing another boarding place. This one will not be on the list This place might be fine for daily boarding...but not overnight or long term, in my opinion. Also, the older receptionist needs some training on customer service. Even my dog showed a dislike for her.

    PetSmart

    PetSmart

    2.9
    (88 reviews)

    I went to the grooming appointment right at 7 am. The groomer that took him in last time was there…read more As soon as she saw him she said she couldn't do his grooming because of his ears. She said they were too long and would need to be cut by a veterinarian. I insisted I had been waiting for him to get groomed. He looked the same as last time I bought him. She was rude and so unprofessional. I'm really disappointed that she just didn't wanna do it. I schedule appointment for the works haircut, shower, teeth cleaning etc. she just didn't wanna do it.

    I would give 5 stars except…read more... If you don't care about the sort of thing that I am about to write then stop in. They had everything I needed for my pet. It is sad to say in 2022 that some of the front people don't necessarily see people who don't look like them as worthy of certain pleasantries. Similar to my post at a particular hardware store; I rarely make a fuss or a big deal about greetings. But when things are blatant and in your face - you have to see it for what it is. I could have let that go, except when I was clearly next in line, someone came from outside of the store with a question and the guy at the register basically acted like he didn't see me and was going to tend to her. Of course she didn't look like me. The customer acknowledged me. It was at that point I decided to go to the gentleman at the other register and let him help her. Once the young man finished with the customer, I was fully cool with staying where I was at, but he called me over because the gentleman was still wrapping up a purchase. I went and finished my purchase as to keep things moving. Normally I would take my dollars elsewhere but the comfort of my pet came first today as I needed some supplies quickly. Next time I know. Again if you don't care about that sort of thing I believe you will have a better experience.

    Peaceful Pet In Home

    Peaceful Pet In Home

    4.8
    (19 reviews)

    Peaceful Pet provided the most compassionate and gentle care when it was time to say goodbye to our…read morebeloved cat, Tiger. He was the sweetest cat, much like a dog and was misdiagnosed terribly by another vet! We were devastated and traumatized. Peaceful Pet was so caring and empathetic. Calling Peaceful Pet, was not only reassuring, but they are true animal lovers and respect your furbabies. Dr. Hinsch and Michelle handled everything with kindness, patience, and respect, creating a peaceful and comforting experience for Tiger and my partner and me. Their presence was calm and reassuring, allowing us to say our goodbyes without feeling rushed. We are deeply grateful for their support during such a difficult time and highly recommend them to anyone facing this heartbreaking decision.

    We said good by to my 16 year old sweet girl. Michelle and Dr. Hinsch we're available on short…read morenotice to come to our home and complete the procedure. They were very reassuring that we were making the right decision and talked us through the whole process. My dog who is usually anxious around vets was made to be comfortable. The gave her a shot that first calmed and then helped her fall asleep. After a few minutes, they gave her the final shot. Michelle and Dr. Hinsch gave us the space to say goodbye. They are not skittish around tears. They provided us with a mold of my dogs paw and took care of her cremation. I recommend using them when it's time for your pup.

    Balboa’s Bed & Biscuit - groomer - Updated August 2026

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