I called the Houston office on a Tuesday to ask if they buy used pallets from individuals. Talked to a male, he said
"Yes"
I said I only have 10 pallets on a pickup truck. will you buy those from me?
"Yes"
I took my 10 pallets to them on Thursday and was told by a different person (female) "We are full up and cant take them."
Why didn't you say that on the phone on Tuesday? A 2 hour round trip wasted, not to mention a fair amount of labor. Obviously the employees do not communicate, and their website is making false claims about recycling.
I wish I could give zero stars. read more