High quality licensed merchandise. Tony at SWC was a huge help with a logistical challenge I had and provided excellent customer service. Will return for my next jersey purchase. read more

Would give zero stars if I could.. Paid almost $200 for a jersey and it took over a month to get here and you could tell it was cheap and very poorly made.. website is very misleading. I'm so pissed. Don't ever buy anything from from SportsWorldChicago! Even the Bears are moving. Terrible customer service as well.. Damn FIBS Sucks. BUYER BEWARE!!!!! read more

The people are rude and purposely try to defraud their customers. They clearly advertise a 30 day return window for online orders then point to something they print in the packing slip as a way to not honor their policy. Lesson learned to never order anything from here again. Thankfully there are other options. read more

Absolutely horrific company to deal with, steer clear!!! Absolutely horrific company to deal with, steer clear!!! Absolutely horrific company to deal with, steer clear!!! read more

Wish i could put zero stars honestly. I was so excited to get a jersey i asked where to check out because there are TWO checkouts on each end of the store. They were not being clear where to go. I then lay my jersey to check out and my brothers girlfriend asked where to check out after. We were then given attitude and told to check out here where the registers were. We asked a simple question got eyes rolled and got attitude. I then said well that was very rude and another customer said "i am not shopping here now because of that" i continue to check out as the worker said I was being rude and continued on and on with me for no reason. Why work retail if you cannot be kind to people. Horrible customer service after someone asked a simple question. Go somewhere else. read more

Company refused to correct their error when they sent the wrong size jersey. Website was changing size when putting item into the cart.

Ordered a custom vintage 1983 White Sox jersey for my son to wear at his bar mitzvah. Tony reached out to me and mentioned that his manager would drop it off to our house as he lived nearby, to ensure we'd get it by his mitzvah. Unbelievable customer service and quality jersey. Can't say enough about this company and how they treat their customers! read more

Great service ! Had a big selection of merch. The price was good too. I would definitely recommend them !!!

Intellectual property scam. Deceitful and misleading. This company is fraudulently creating professional player's jerseys in-house. They sell authentic Nike replica jerseys, but then iron on any professional players last name and number, and charge a premium for these fraudulent jerseys. These are not licensed and finished goods by Nike or the sports organization. Maybe everyone in Chicago knows this, but not those that don't live in the city/area/state. read more

This is a review about the purchase experience rather than any specific product. I placed an online order for a jersey marked as "custom" but unfortunately had to email them two days later to cancel the order. Tony responded to my email promptly and was very understanding. He took care of the cancellation and refund as requested. Overall I was very pleased with them. read more

Hello I would highly recommend this site I ordered 3 jerseys online and received all of them on time had the pleasure to speak with Tony D. Luna he was great and always answer all of my questions an very helpful , I will for sure order from this website again .. Dont Hesitate they are legit and jerseys will arrive on time read more

We purchased a jersey for my son's birthday a few months ago, which cost more than $100. The second time it went through the wash, all of the lettering started coming off. This has never happened with all of the other jerseys we've purchased elsewhere and cleaned in the same washer/dryer. So we wanted to exchange it or get a refund, as something was defective with this jersey's quality. We emailed them, but received no response. We tried calling several times, but as others here have said, no human would ever answer the phone. You couldn't even leave a voicemail because the mailbox was full. Finally, I brought the jersey into the store on Clark (we don't live very close), when I was with my son. The staff treated us absolutely terribly and refused to give us a refund, store credit, or an exchange, even though I had an online receipt. When I showed him the lettering was peeling, he claimed we must have put bleach on it and then said that it was dirty (those two things are contradictory and neither was true), so it was our fault. I pointed out that this issue of the lettering peeling off has never happened to us with jerseys purchased elsewhere. Then he pointed at my son, who was wearing a different jersey he's had for 4 years and said he must be rough on his jerseys. That really upset my son. Then, when I could tell he wasn't going to offer me more than 15% off on a different purchase, I tried to talk to a different clerk about it. He immediately yelled "Are you deaf? He told you already. I'm already in a bad mood today!" I can still hardly believe just how mean and unprofessional these two men were to their customer - especially with a kid present. I do not recommend buying from this place given the way they treated me. read more

UPDATE: ***Note to reader: They deleted my review from their official site. So after sending pictures of their terrible "custom" job, they issued a refund. So I packaged it back up and had it sent back. I paid $188.95 for the item and only received $91.95 for my refund... so due to their ridiculous "restock" fee (for an item THEY messed up and ruined with their shoddy customization) and shipping charges... they took $97 and after doing the math, that means they kept $37.79 for their restock fee and $29.61 for shipping each way. So they're keeping $97 on an item they completely screwed up. DO NOT BUY FROM THIS PLACE. It's a disgrace.*** Do not buy anything from this store. Especially "custom" items. My Shohei Ohtani jersey is listed as "authentic" but it's actually only half true. The jersey itself is an authentic Nike jersey. However, the Ohtani name and number are heat transferred onto the jersey by the store and I've gotta say that they did a very poor job. There was no care taken into the process at all. I've attached images of an actual authentic jersey (in white) and their "custom" job (royal blue) for you to compare. Issues: 1) # placement on front of jersey is in correct because it is too close to the Dodgers logo 2) # & name placement on the back is crooked/tilted 3) # & name placement on the back is off center 4) # & name placement on the back is too low from the MLB logo 5) # on the front is wrinkled which warps the jersey (won't straighten out no matter how much you try to straighten it) 6) # & name on the back of the jersey is wrinkled which warps the jersey (won't straighten out no matter how much you try to straighten it) When I emailed them (after I ordered but before it shipped) to ask if it was "authentic" I got a quick replay "yes it is" and the order was immediately shipped. Seems they rushed it out the door (hence all the problems) in order to get the sale and because it's deemed as a "custom" order, it can not be returned or exchanged even though the "custom" job was poorly done. DO NOT RECOMMEND this store at all. read more

See all

Buyer Beware! They remove negative reviews of their products from their website! I ordered a Chicago Cubs Personalized City Connect Jersey by NIKE® and was disappointed with the quality and customization. It was WAY overpriced and cheaply made (see review in image). The lettering on the name did not even match the jersey. They never contacted me and proceeded to remove my review leaving the singular 5-star review to stand alone. Dishonest business practices, steer clear of this business! read more

Sports World - Sportsworld removed this review. I revised it to not include pricing and they never posted it. - Sports Wear Near Me - Chicago, Illinois

Spent $164.12 which is the price it currently costs for 2 bags of groceries. Literally. Also happens to be the price paid for a graduation gift/jersey not yet received. Or fulfilled. Or updated. Please do NOT ORDER FROM THIS SITE. I promise when you call to check on your order that the "customer reps that are helping other guests" while you're on hold forever do not EVEN exist. You know how I know? Because we have 6 people in our family who spread out their call times over the course of a week and intentionally picked a time when they could call and set the phone down and no one after an hour each ever answered. They ain't that busy. Promise. Yes. When you have the option to leave a message, their mailbox is conveniently full as other reviews have mentioned. I am so so so over in this day and age "giving sellers the benefit of the doubt" and trusting they will come through with custom, expensive orders like these. It's comical they "throw in" a package of big league chew if you order so much from their site, only to completely ignore inquiries on the order. Let me spare you the trouble: go to 5 Below in your city, get the Big League Chew for a buck, and order a custom jersey from someone LOCAL IN YOUR AREA WHO WILL ANSWER THE PHONE, ACTUALLY SHIP WHAT YOU ORDER, UPDATE THE 'FULFILLMENT' status, and care 1% about you as a customer. first and last order. I need a refund please. read more

Sports World - Sports Wear Near Me - Chicago, Illinois

Placed an order for a mlb jersey and then 20 minutes realized my friend purchased the same jersey for me from a different site. Tried calling multiple times and they place you on a hold, say all their reps are busy, then asks you to leave a voicemail, and then tells you the voicemail is full and cannot accept any messages, which concerned me a lot. Especially after seeing these reviews. I also sent them a DM on instagram and email just trying to get a hold of them as soon as possible. However, within the hour, a rep replied back to my email saying "Canceled" and then saw a refund appear on my card. All in all, wasn't stoked on not being able to leave a message as it worried me but they got back to me pretty quick and refunded without any question, which I appreciated. read more

In addition to ridiculous and misleading hours, when I arrived at 5:12 PM (their website says they close at 6:00 PM) I found all the doors locked, and they refused to even come to the door to tell me their hours (the sign on their door said "Open, Come on in"). Instead the employees stood inside and watched my confusion, completely ignoring me and refusing to even explain when they'd open tomorrow. Bad hours, worse customer service. You're better off going to one of the many other stores around Wrigley with normal hours and helpful staff. This place has neither. read more

The most racist store we've been too. Was trying to buy about $200 worth of jerseys and had one guy continue to watch us like we were stealing. Then confronts my pregnant wife when i walk out because we couldn't open some water for our 2yr old in the store with it being so hot. Goes as far as to snatch the jerseys out of my wife's hand saying I know your game and where did your husband go being a b*tch. We are of brown color and did not watch him looking at anyone else so closely. Highly suggest you take your business to other stores like the street vendors, very customer friendly. read more

Don't bother ordering anything from here. Don't ignore all the negative reviews. They take your money and do nothing. Only after trying to cancel and order will they actually respond saying that they are working on it and won't cancel. Their website says: How Do I Cancel My Order / Item? The best way to cancel your order or a particular item is to give us a call at 844-GO-CHICAGO (844-462-4422). We will be glad to help you out. Can I Make Changes To My Order? Yes, the easiest way to make changes to your order is by calling our customer service at 844-GO-CHICAGO (844-462-4422). As long as your order has not be shipped yet, you may be able to make changes to your order. These are lies. Avoid. Go elsewhere. read more

HIGHLY RECOMMEND Just had the best experience with Sports World Chicago. I got an authentic RIZZO, home jersey (favorite player). Their price was easily the best I could find anywhere. The jersey arrived QUICKLY. I got it in about five days after I placed the order. It's exactly what I wanted. I live out of state and I love knowing that it came from a store across the street from Wrigley Field. The experience was so positive that I am definitely going to be using these guys again. Thanks @sportsworldchicago for 1) fair pricing 2) excellent product 3) fast delivery sincerely, your new favorite, loyal customer read more

Sports World - My RIZZO, home jersey (NIKE replica) came within 5 days. Complete with Big League chew. I live far away from Chicago and this made my day. - Sports Wear Near Me - Chicago, Illinois

Did an online order in store pickup and it went very well. Guy on the phone was super helpful. There was a coupon and they were helpful with packaging. Only issue was I didn't get an email alerting me it was available but otherwise it was a great experience and highly recommend. read more

Edit to add again! After another month of waiting and seeing that the tracking number showed NO sign of the package leaving Chicago, I called Julius again. He said that he had JUST issued me a refund an hour ago. What? I happened to have called only an hour after he issued me a refund? What a coincidence!! Or WHAT A LIE! Anyway, he claimed that he had called the postal service and found out that the package was lost and that PayPal should be giving me my refund around 1pm my time because he knows EXACTLY how long they take. Well, I tried contacting the postal service a million times. They don't answer! And what do you know? At EXACTLY 1pm I got my refund. Julius really just created a tracking number and never got any package picked up. He then sat on his ass and either forgot about the order or messed with me for several weeks. This guy does NOT want any return business or word of mouth. read more

My friend and I (both visiting from NY) came in for some Cubs / Chicago souvenirs and while the pricing was on par with their Wrigleyville neighbors (read: overpriced), service was excellent and the two staffers I spoke to were both friendly and patient as we navigated the store. The store itself is sporty, with exposed brick walls and good display of the merchandise. Everything's laid out logically, although different versions/designs of some of the smaller items (glasses, mugs, etc.) can be found scattered around the store, rather than all in one spot...perhaps some were on sale/clearance. read more

Sports World - Sports Wear Near Me - Chicago, Illinois

See all

Thanks to Tony and the team at Sports World Chicago for my new super dope hat. It's the only store in Wrigleyville I go to. Check them out read more

Sports World - Sports Wear Near Me - Chicago, Illinois

TLDR: While Sports World Chicago's products might be good, their customer service and reliability are severely lacking. Think twice before dealing with them. I ordered a jersey from Sports World Chicago and was sent the wrong one, the quality of the mistaken jersey was great. Regrettably, their customer service is a different story altogether. I'm not one to leave negative reviews without seeking a resolution. I reached out to Sports World Chicago immediately upon receiving the wrong jersey on 6/15. Despite multiple emails, website messages, and calls, it took until 6/26 to elicit a response. It's 8/11 and I STILL have not received the correct jersey. This has been an agonizing back-and-forth that has persisted for months. Their promises of rectifying the error proved empty. I was assured on 6/26, that the correct jersey would be sent, but it never arrived. On 7/12, they admitted they never sent it and asked me to return the incorrect one. I had no problem returning the wrong jersey, but am very frustrated I was not told that was required until a month after my initial inquiry. Still, weeks after returning the incorrect jersey, I have not received the item I ordered. Over 2 months to correct an error is absolutely unacceptable. Before ordering, I came across mixed reviews but chose to disregard the negative ones, assuming they were isolated incidents. Sadly, this has not been the case. The lesson here is clear: while Sports World Chicago might produce quality products, their customer service and reliability are deeply flawed. If you have the time and energy to risk spending over 2 months of constant follow up to get the item you paid for, go ahead and order from them. If not, think twice before subjecting yourself to this level of frustration and disappointment. read more

Took my order and cancelled it the next day. No explanation, nothing. Glad I used pay pal. Stay away from this place.

I bought a custom jersey and it was done in 10 minutes. I wore the same jersey to the Cubs game that night

Honestly I can't recommend them at this point. Customer service is atrocious and they are very secretive about making jerseys. Timelines are contradictory on their website site as they just don't want to help you out at all. Avoid them. There are many places you can get equal quality online and probably save money and aggravation. read more

The customer service is absolutely fantastic. Julius is five star!! If you're a Chicago fanatic this is the only place to be shopping. They put Fanatics to shame. Great selection and worry free shopping. Thanks Julius and Chicago SportsWorld!! Chicago Forever! read more

I WILL NEVER GO HERE AGAIN!! decided to stop there while I was in Chicago to shop..I wanted to grab a New Era Cubs cap. Long story short the Douche bag that helped me was incredibly rude to me. I don't know if it was because of my race or he was just having a bad day but he did follow me around the store.The woman at the cash register was super nice tho. But I've never giving them my money again.. read more

Theives!!Someone from here I'm assuming an employee, because who else uses the machines, keeps trying to manually enter my credit card info. For almost 500 bucks and then 90, multiple times for each amount. I know how you Chicagoans are with stealing people credit cards too y'all have whole click out there doing this. So check your employees! Next stop the cops are otw to your store. or I'm getting on a plane. Because I'm PISSED. stop being thrives. You're caught read more

Sports World Chicago did not honor the production & delivery time they stated upon ordering. They are located less than 20 miles away from me & it took over a month for me to receive my item. By the time I finally received my custom item, it was of no use to me. It was too late. I emailed and politely requested a merchandise credit (not a return) so I could purchase a different item from them. They refused. I sent a follow-up email which they did not acknowledge. This shows me they do not value my business and do not wish to keep me as a repeat customer. Very disappointing and I would not recommend doing business with them. read more

Horrible service. Told me when I contacted them the first time it takes up to ten days to ship. 30 days later they partially shipped my item that I need for tomorrow. Definitely do not recommend. Very upset they lied multiple times to me when I should have just ordered from some where else now I have two of the same item because they refused to refund me and I need the item for tomorrow so I had to go out and buy it from somewhere else. Horrible horrible service! read more

Not sure what all the negative reviews are about; I didn't have any problems with customer service and no one was rude. Of course I didn't need customer service since I wasn't planning on buying anything. This store carries a lot of Chicago sports gear but it's mostly Cubs stuff (since its in Wrigleyville). I would've given it a better rating if the prices weren't enormous. Cmon, $35 for a baseball cap, $30 for a t shirt? Fortunately there's a clearance section where things are much more reasonable. I found a blue Wrigleyville jacket that I purchased for only $29 that probably would've gone for $60. Best to stock up on those winter garments during summer when prices are low. read more

(ONLINE CUSTOMER) I placed an order for an Anthony Rizzo jersey and next day my order was shipped, and sent via priority mail. Seamless online experience with quick service. read more

Don't buy anything online from this store. They will not let you return it. I've been a loyal customer for years and purchased an item I did not like. 1st I was told I could return it with a ton of fees then denied it altogether. Wrigleyville Sports will now get all my business. read more

BUYER BEWARE! The people that work here do not care for the customer and never will! The only reason they are able to act this way is because of their location. If these employees/family members whatever they are ever tried to get a job somewhere else it would never happen. I bought a set of socks for my kids which was not marked with one of their price stickers. The guy behind the counter rang it up for $35 which was not marked so I asked for an itemized receipt. The guy acted annoyed that I even asked for it but then gave it to me. I looked at the receipt then asked about the price of the socks. He shrugged and said yeah thats the price. He then made some snarky comment "your just not used to the 10% TAX" I proceeded to leave but upon further inspection when opening the socks I noticed the MSRP price on the item from Stance was $30. I know it was only $5 difference but the manner this company does business and handles customers is not customer friendly and flat out rude. I know there is no way anything said on yelp will hurt their business but I needed to vent as they are jerks/bullies and should be put on blast for being so. read more

This was one of the worst experiences I have ever had when buying something online. I made a purchase on February 19 for a charity event on March 1. When ordering I was told the order would ship in 1 to 2 days. When I did not get the product by February 25, I called their 800 # and left 4 messages in 4 days. NO REPLY. I sent 2 emails to customer service online. Again, NO REPLY. I highly suggest you never buy from Sports World Chicago as they have no clue how to take care of their customers. There are many other good options in Chicago to buy merchandise from. Total lack of consideration to the consumer. SHAME ON YOU SPORTS WORLD CHICAGO. read more

Yesterday I came in for two custom jerseys. Chatted with the girl while she made them. At first I thought she was just bored and it was a slow day. Which I knew would be the best time for me to shop. She asked me who the jersey was for one was a bday gift, a memoral jersey for my friend who's Dad passed away a couple years ago. He never made it to see a Cubs World Series and was a huge fan.... Over my 2 orders I spent $500 and planned to bring my son back to pick a jersey out! Later that day I got a voice message via Facebook from the cousin and also family member of the employee I chatted with. I guess the guy I bought the jersey for was the employee was sister to his EX girlfriend. I get it we all hate our EXs! But she threatened me that if I ever walked in there Id be beaten on site. Honestly what kind of people work here. She then she went on to say since it's her family's store that they PURPOSELY CHARGED ME AN EXTRA $500. When I mentioned it's Illegal to charge a credit card over the purchase price. She told me "it's OK my family own the store and my Uncle will just laugh at it"... I'm sorry but if these are the types of people you employ. You in my opinion should not be near Wrigley field since it's a Family friendly place. read more

Sports World - This was the messages i recieved. I cant believe what kind of employees and family you have. - Sports Wear Near Me - Chicago, Illinois

I agree with many of the other customers. If I could give zero stars I would. Horrible service. Rude. There are plenty of other places to spend your money. They obviously don't care to stay in business long treating customers so terribly rude read more