Best bike shop in Toronto! They have plenty of selection for mountain bikers, roadies, cross riders and pretty much any other biking discipline you can think of. They carry top of the line brands and will have an option for any size, price point or specialty request. The customer service their is marvellous. Everyone is super personable, understanding and willing to help you the second you walk in. They gave me a really good price on a new mountain bike (close to $500 off), gave me a great discount on clipped peddles and threw in almost $100 dollars worth of other accessories. All bikes come with a long warranty backed by a few of the best bike mechanics in the GTA (in my experience). Repair times depend on the mechanic you get but 95% of the time the repairs are super fast. I've never had a problem remerge or not be fully fixed after taking it there. They have everything a veteran rider, beginner cyclist or anyone in-between could ever want and more. They sell bikes (of course), biking attire (both loose MTB gear and aerodynamic lycra), any kind of bike part, bike maintenance things, turbo trainers and so much more. TLDR; Trust me and go to this store for any of your biking needs and you will not regret it! read more

God forbid you should have to call their customer support line. After being told that my expected waiting time was 1 minute, and then waiting 15 minutes, I gave up. I placed this call early in the afternoon of a (non-holiday) Friday. read more

The bike repair shop is a joke. I paid $80 before taxes for a tune up and another 5 bucks for parts to replace my back brake cable.It took them 10 days,when I was leaving I noticed the back brake cable hadn't been replaced which I specifically asked for .Waited another 15 minutes they gave me a generous $1 off and no apology. Left the store got on my bike,everything was terrible,the derailleur was terrible, couldn't shift to the lowest ring,I told them I had problems shifting to the highest gear,nothings changed,they said they would clean it,they did nothing,they broke my shifter which changes the rings,it still works but the gear indicator doesn't work anymore,now I have to look down to see where I'm at and I actually paid $106.20 cents for this and to top it all off the cashier gave me 16 nickels change from my $107 dollars ...unbelievable, worst bike experience in my life,I will never go there again and warn everyone, I'm embarrassed i went there and paid them to mess my bike up. read more

Perhaps the least-loved link in the growing chain of Sporting Life stores, Bikes and Boards (BnB) is the earliest extension of the store's brand. Located a few blocks south of the iconic Yonge and Lytton megastore, BnB started as a place for Sporting Life's growing hardwoods inventory. Bikes, boards and the like take a lot of space, and attract a different kind of weekend warrior from straight-laced skiers, or Biff and Bunny on the tennis courts. The vibe here is consequently a little more relaxed, although the service is still great. Passionate gearheads greet and help newbies and experienced riders alike navigate the world of bikes and boards. Once upon a time, they assembled a bike I bought to impress a girl. They tricked said bike out with appropriate safety gear, and conducted a safety check. They helped adjust the seat and handlebars, and sent me on my way. Sadly, I had never actually ridden a bike before. I walked it back home. Broke up with the girl shortly thereafter, and sold the bike to the father of the next girl that I dated. The service I received at BnB was the best part of the whole experience. read more

Small location. This store seems to focus on bikes & bike attire in the summer time. There wasn't much else in the store. Great for bike fanatics but since I'm not one of those I didn't end up buying anything. Also the store seems overly cluttered. Sales staff were kind of lackadasical in their service. read more

We were told to come here for more men's snowboarding gear and clothing. It's about 7 minutes walk from the main Sporting Life, definitely check it out if you're in the area! It's quite big: the first floor sells bike accessories and women's clothing. The second floor sells bikes and men's jackets and pants (and shirts). They have an impressive selection of men's jackets! The staff here were very nice when we visited. The guys were helpful, joked around, and were not in-your-face when we were trying on stuff. They gave vague opinions but they weren't pushing sales (although I am aware they get commission). It was a nice environment to shop. The best part was that we weren't hassled although we looked lost and were aimlessly browsing. The prices are the same as the main Sporting Life's. Good staff, good place! read more

This bike shop has incredible service! It's rare to find a store that's a chain that has such service. I had a good half hour chat with a couple of sales people who knew their stuff and didn't hard sell me on anything. They sell Giant, Liv, Specialized and Canondale bikes of all types. Prices are pretty the same as most places. When you buy a bike, they provide 3 years of free service. Still looking for a bike, but quite possibly will buy it here as their service made me confident if I'd have a problem, it would be fixed without any problems. read more

I went in last night to have my new boots heat molded. Not only did they do this for free (I didn't even buy my boots there), the customer service I received from Jason was phenomenal! I consider myself very knowledgeable when it comes to snowboarding gear and his knowledge really impressed me - I learned a lot! He was also super friendly. If you need any snowboarding gear, I would highly recommend Jason at Sporting Life Bikes and Boards. read more

The staff was too busy talking about their weekend that they couldn't help me. No problem, I ended up getting my bike elsewhere but I used to drop by occasionally to grab accessories. read more

I can't say enough good things about the bike service department. Knowledgeable, honest,friendly,etc. Both my son and I both had a number of small issues with our individual bikes resolved by the service techs in a fast,friendly manner without even being charged. Larger repairs were done at a very reasonable cost. I have a Giant Anthem bike which had a dropper seatpost installed by Giant's downtown store. Even though there was a problem with the seatpost while under warranty,the Giant store was unable to fix it and even charged me for adding a bit of lube oil to the outside of the post (claiming that the problem wasn't a warranty issue). I just recently took the bike to Sporting Life and the post works better than ever,and they didn't even charge me! I would highly recommend this store to any bike owner for service. read more

I can't speak to the sales staff (as per previous 1 star review) but I give top stars to their bike service department. Extremely professional and honest staff. They won't sell you something you don't need and will call you if repairs are more than expected and help you find the best solution. Just overall a very positive experience. read more

Such friendly staff, helped me fix me bike when I was desperate and even gave me some parts!

We love this location - I find this one way more relaxing then the one further up the street. The staff are very friendly and love to chat - they are quite knowledgeable bout the bike and the snowboards. We really enjoy the casual feel of this location and always find it a pleasure to shop here. read more

So I come to this particular location more than the main store for it's convenience and overall atmosphere. I prefer it over the main store as it isn't full of pretentious, snobby, wanna-be's who love their designer everything from head to toe. The bikes, boards store caters to all my snowboarding needs and I've been shopping here and the main location practically my whole life because I live in the area. Snow pants and equipment are great here and I guess I dig this place. Staff are nice and wiling to help you find whatever you need, which I really like about coming here. They didn't have a size I needed, so the sales associate did all he could to retrieve it from their storage room. Even though it took some time to find it, he did and I was satisfied that day. read more

Me and 2 of my friends, different ethnicities, darker complexions all, walked into the store and immediately had the feeling we were being watched with suspicion. My two friends went browsing downstairs (being followed by 2 people), while I went upstairs to check the bike fenders. The sales agent approached me and asked "what do you want." Immediately I felt his tone was not right, the way he probed. I did not feel welcome in the store and won't be back. C'mon Sporting Life it's Toronto in 2019, get with the program. read more

Hard to believe I am the first to review... I am a fan of the Sporting Life stores overall, but the Bike (and boards) location just south of its original parent takes the cake in my opinion. It is mecca for those who are even half into mountain biking or other similar outdoor pursuits. The selection of mountain, racing and hybrid bikes here is only overshadowed by the absolutely exemplary training that the staff undergo. I have never ever been to a retail store (save for maybe apple) that so rigorously hires and trains their staff. All the people that work here LOVE what they do - whether it be talking about bikes, fixing bikes or just plain being in such a vibrant and healthy environment. Sure it is a little more expensive than a run of the mill bike store, but honestly you are paying a very very small price for superb attention, expertise and passion. I have bought 6 bikes there in the last 10 years, including a new one for one of my kids yesterday and I am continually blown away by how attentive, good and overall knowledgeable the staff are. I am going back next week to get myself a new mountain bike and cannot wait. Love this place.... read more

I used to work here and the other reviewers are right! The service is awesome, they won't sell you what you won't need, and they always listen. I try to visit whenever I'm back in Toronto. They don't sell garbage products and they stand by the products they do sell. read more

Service at this location gets the highest marks. The staff are attentive, provide fast service and above all the mechanic's are excellent. It's their service that keeps me coming back to buy from them and after 15 yrs and 2 bike purchases. Even after moving and now live 40 min drive away from the store, there are plenty of bike stores around but I continue to choose to come back to this store time and again for purchases and service. They offer a no questions asked top notch warranty service program if you purchased a bike from them that is truly impressive. This week I had gear problems with my road bike I bought last summer and took it in for service. No fuss or paperwork about the bike and went straight into maintenance as soon as I walked in. They not only fixed the problem but also tuned up the rest of my bike in 30 min while I waited at no charge. You just can't ask for better service than this. read more

Lots of people working about 16 and no one knows much about any products. Poor communication and lack of knowledge or customer service processes. Slow bike mechanics and poor sales people. read more

Really friendly services. Prices are okay but they're always happy to help so I'm definitely coming back again!

Service has always been efficient and prompt but have recently been dealing with Brian and John with a faulty wheel problem. They've been great and have made sure that while we sort out the problem I've been able to keep riding. Good guys. read more

They really need to improve their customer service staff. The two I have encountered on my visits aren't really interested in helping, selling or doing much. By way of example I went in to buy a bike lock. I was told they didn't have anymore and I should have come earlier in the season. OK, I suppose I could have done that. You know what you could have done? Ordered more when you ran out ... offered to order me one? Suggested another store? But I guess it's easier to just not do that. My bad luck. Another time I wanted to buy a bike and got completely disinterested service. If you want me to drop more than $1000 buck in your store I need your staff to at least pretend to be interested in selling something. You've got great brands and decent stock, improve your staff's gear knowledge and general interest in service and I'll be back. read more