Super helpful and highly recommend!…read more The bikes were fitted specifically to us, and there was a great selection of helmets. The bikes appeared to be brand new and were in excellent condition. The staff was incredibly helpful, from getting us set up to providing detailed instructions and directions. I was a little concerned about biking to Krug and Markham for wine tastings in 98-degree heat, but luckily they offer a bike pickup option--and we took full advantage of it! After our tastings, they picked up the bikes, and we Ubered back to our car. The ride itself was easy, especially on the e-bikes. But after two wine tastings and 98-degree temperatures, having the bikes picked up was definitely a wise decision! We ended our day refreshed, happy, and very glad we chose this bike company. Great bikes, great service, and a great way to experience Wine Country!

My first experience with Calistoga Bike Shop was six years ago when I rented a bike to explore the…read morebeautiful Napa Valley. That visit led to my first bike purchase, and Brad Suhr and his team took the time to understand my riding style and helped me choose the perfect Specialized e-bike for my needs. I never felt pressured--just genuinely supported by people who care about their customers. Since then, I've referred many friends to this outstanding shop in the heart of Northern California wine country, and I've continued bringing my bikes there for service and repairs because I know they'll always do quality work. Most recently, I purchased another Specialized e-bike from Calistoga Bike Shop, and the experience was every bit as exceptional as my first. Although I live about 90 miles away in the San Francisco Bay Area, where I have plenty of bike shops to choose from, I gladly make the trip because the personalized customer service, expertise, and integrity are second to none. Calistoga Bike Shop has earned my trust and loyalty over the years, and I highly recommend them to anyone looking for knowledgeable guidance, outstanding service, and a bike shop that truly puts its customers first.

This has got to be the best Nike Factory Store I've been to. Every few years I like to purchase new…read moreNike Pegasus shoes. I specifically like the traditional black ones. I typically go to Virginia or Florida outlet stores and can never find this specific style. This was my first time visiting a California one. It was busy as typical, but somehow didn't feel overcrowded. Another thing I noticed was that everything felt really organized. Usually when I visit Nike outlets it feels like everything has been rummaged through, this felt very clean and organized. I was able to find the shoes I want for about $90. They had a great selection of other shoes too. The people who worked here were really kind and helpful. There was a long line to checkout, but some of the sales associate would come to the next person in line to check them out with credit card. You aren't saving TONS of money, but you can find a nice deal for Nikes. This is the best one I've visited.

Well stocked huge store - footwear, apparel and accessories all available. attentive staff, enough…read moreparking available right outside. We like shopping here.

Dubs Sports has been handling all of our basketball uniform orders from design, artwork, print and…read morefinal product for our Leagues and Travel Teams. I have also referred them to local High School Coaches and Athletic Directors for spirit wear and uniforms. Our non-profit youth basketball program orders for the last two years have all been on-time, never over budget wether it is a for a team of 12 or a League of over 40 players and we have orders every season due to the growing demand of Napa Valley Basketball Alliance and Legends Hoops AAU team growth. And all of the Coaches and Program Directors I have referred have been happy with the quality of team wear, cost and timeliness. Joe and Scott work hard to give good value and customer service and are successful at both. Beyond uniforms and spirit wear, they have a wide variety of sports equipment for most mainstream sports and will order what they don't have in stock. In fact we send a lot of players to get Shock Doctor insoles from them as they are the only local shop to have an account with this high quality sports protective equipment provider! Shop is easy to miss if driving down California Avenue but is an eye opener once inside, as they have a lot inside and keep growing! These guys know sports as Scott is a Hall of Fame athlete and Joe has been a top local Coach for many years in Napa. I hope they are open for a lot of years! Dubs is of course Warriors fans!

I love it! I was looking for a high quality baseball mitt, so I asked around and was turned on to…read morethis place. They stock a variety of mitts and the owner was great about seeing what my needs were before recommending any. They even have American and Japanese made high end mitts! A quick look around shows jerseys and other items available too. This is definitely the place to go FIRST so there's no regrets.

This is the place to go for serious walking/running shoes…read more Mike was incredibly helpful in finding the right new walking shoes for me. He was patient throughout the entire process and took the time to make sure the shoes were truly comfortable, fit properly, and would work well for long walks--not just feel good for a minute in the store. I never felt rushed and really appreciated his knowledge and attention to detail. This is the place I trust when I'm serious about finding quality walking or running shoes that fit correctly. Thank you, Mike, for making the experience so positive!

Great customer service and experts in finding the right shoe for you!…read more Thank you for your professionalism

I had some questions about mountain biking and asked for some recommendations around the area. They…read moreabsolutely nailed it! We were able to walk in and rent two mountain bikes for a day which totaled about $210. They luckily had our sizes but I would definitely call ahead to be sure. They definitely have some pricy stuff but everything here seems super high quality. They also had a pretty good sale (25-33% off) going on while we were there! I know some locations also have secondhand sections. Everyone I talked to was super helpful and willing to help me out. Go visit them!

On Friday afternoon I realized that my bike's rear tire was flat and wobbly plus my shifter sounded…read morelike it was rubbing,, I spent 2hrs taking the bike apart trying to figure it out to little avail. I took it to Sports Basement hoping that Sam was working and he was! He greeted me by name and asked how he could help. I explained my situation and he noted that they were pretty booked out but he would try to get it in because he knows the bike is used on the weekends. He called me 30min later letting me know that one of my spokes was broken and I agreed to the much needed repair. I got a text an hour later saying the bike was ready. I was expecting to pay $100 or more for the repairs when I came in Saturday morning, but was pleasantly surprised on how reasonable the total was. Sam was there again to explain what he found and adjusted. Incredible customer service!

I am warning you, do not go into the store. Because if you do, you're going to love everything and…read morespend a lot of money! I had a short day in the Napa Valley and had the opportunity to do a little shopping in Saint Helena. Elise Walker was my very first stop. OMG! What a find. They have so many exceptional pieces of clothing that I really want to drop a small fortune. But as I was on vacation, I limited myself to one exquisite dress. I walked in and as soon as I did, this delightful young woman helped me find everything I need. Remember the days when Hop girls used to really offer you service! Well, she was wonderful. I wish I had asked her her name. As for value, I can tell you this, you're gonna drop some change. But it's well worth it.

I was pretty disappointed with this store. The selection was extremely limited, and the few pieces…read morethey did have were not appealing at all. Nothing felt stylish, current, or worth the price. The staff was also a bit odd. They were not necessarily rude, but the interactions felt awkward and uncomfortable, which made browsing less enjoyable. Overall, between the lackluster inventory and the strange atmosphere, this is not a place I would return to or recommend. There are plenty of other clothing stores with better selections and a more welcoming vibe.

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

A one star rating is harsh ... but as my neck hurts, I feel it's justified…read more I rented a wetsuit for today's Sunday Alcatraz Open. The neck chafing: however, the wetsuit I got scratched the right side of my neck, and it hurts. The irony is after the swim, I realized that a wetsuit isn't really needed: warm water at 64 degrees with great weather - but I won't know in advance. I hope they either fix it or retire it. Otherwise,I'd give it a five star. Housed in an old rink. Very pleasant with excellent service.

Love that all of the staff here is following safety protocol and guidelines for covid. The staff…read morewas also very helpful with assisting me to find items for my boyfriend who is a sports fan, but I needed something he didn't already have! I walked out very satisfied with my purchases and the help I received in finding them. Will definitely keep this store in mind for future shopping for family and friends.

States online they open at 10am, showed up at 10:30 and doors were locked and nobody was there!!…read moreTried calling and no one answers the phone!!

Ordered online. Paid. Email confirmation…read more Now the item is not in stock?! Days after? Another garbage company to stay away from.

Terrible service. Purchased what we thought were Adidas keeper's gloves but they were fake, not on…read morebrand and falling apart after 30 minutes of use. When I purchased, I was told they do not print receipts and that it would be "sent by email" but I never received. When I tried to return, the rude, abrasive, and insulting owner refused a refund without a receipt. DO NOT SHOP HERE.

We had an absolutely fantastic afternoon with James at Get Away Adventures! From the moment we met,…read moreJames made us feel comfortable and welcome. He gave us a quick tutorial on the e-bikes, making sure we were all up to speed and comfortable before we hit the road. Throughout the entire ride, James was constantly checking in to make sure we were doing okay, enjoying ourselves, and taking in the experience. The e-bikes were a blast to ride, but honestly, a huge part of what made the afternoon so enjoyable was the time we spent talking and getting to know James. James has an incredible wealth of knowledge about the Napa wine industry, and he was able to share so much interesting information along the way. But what really stood out was that his knowledge went far beyond wine. He was genuinely interesting to talk to, incredibly personable, and clearly someone who has a lot of experience and perspective on life. It felt less like we were simply on a guided bike tour and more like we were spending an afternoon with a great person who happened to know Napa incredibly well. The scenery, the bikes, the wine, and the conversation all made for a memorable experience.

Rented e-bikes on our trip to Healdsburg and had a great time. I caught a cold upon arriving but…read morethey were very accommodating and allowed me to postpone a day to recover. When we got there everything was explained in detail and suggestions were made on possible trails to ride throughout town. Maps were given out which helped navigate once we left the store. The bikes were great and not having to work too hard while pedaling was a treat. We didn't have a lot of time due to date change but the couple of hours spent riding was enough to make us want to return!