Support your local bike shops!!! I love this bike shop as…read morethe owner, Denver, is knowledgeable & honest. He does not pressure the customers to purchase something they don't need (as some bike shops do). His prices are fair and repairs are done with efficiency. By the way- I looked at the few who gave a negative review & noticed they only write bad reviews- do not believe them!

Good guys, attentive and they fix what needs fixing! I've…read morebought in several different E-bikes and they did what needed to be done.

Although we didn't buy a bike from community bikes. We are above and beyond satisfied how excellent…read moretheir customer service was when we came to look. I was on a mission to buy my husband a great bike as a gift. We made our rounds to many bike stores and wete so happy with the selection and service community bikes had to offer. Everyone was so kind. They have a huge selection and the bikes are extremely reasonable. Nothing there is new but all donated and 2nd hand and refurbished. I would highly recommended them for a 2nd hand bike. My husband liked the new REI bike better so we went back for that.

Every experience I've had at this bike shop has been terrific. The staff are friendly &…read moreknowledgeable, I love that this is a local non-profit organization. The prices are quite reasonable. If you are shopping for a bike they have a multitude of used bikes for sale at very fair prices. Support local businesses!

Had to replace some tires. Called up and the owner was super nice. He said to come on in and he'll…read moredo it in about 20 mins. It was actually shorter and the price was $45. I will return the next time I need any maintenance work.

Brian (owner) is a meticulous, knowledgeable mechanic, good communicator and is a great source for…read morelocal ride information. I highly recommend this business.

Great experience with Jacob. Responsive, communicative, helpful and friendly. I highly recommend…read morehim and his services.

Jacob knows what he was doing and gave me an excellent price for the work he did…read more He picked up my bike, and got it back to me within the week. He was communicative, knowledgeable and professional. Would HIGHLY recommend him. Got a bike tune up and he did all the work and more. He went above and beyond and saved me money by knowing what he was doing. Give this man a call! Thanks Jacob. :)

I have had the pleasure of coming to Chas & Claire for my bicycle needs for 30 years. They are…read morehonest, extremely knowledgeable with bikes and have fair prices. It's always best with a bike shop to call ahead, however I've popped by last minute on some occasions & they are able to assist me. Claire is patient with my many questions and I never feel judged for not knowing the answers. I am most grateful there is a mask policy- especially as I'm immunocompromised. Thank you for keeping your customers safe- this is key! Support your local bike shop!‍

I left a voicemail asking for a service for a bicycle with a stuck chain shifting/derailleur…read moreproblem. Claire responded and said come on in! Chas took the time to listen to my chain of events and my attempt to adjust the chain and derailleur. He noted what the problems probably were, gave me an estimate and said he would give me a call. This is great service that you probably won't get at other bicycle shops. I'll update this after the repairs are made

I had pretty much given up on my old Schwinn bike, it was sort of a mess. I saw Joey's ad on the…read moreNextdoor site...gave him a call...and Joey took on my antique with gusto and did a great job. His communication skills are excellent, he confirms supply costs & price of repair for you, beforehand, meets his deadlines on time and delivered my bike in top shape... and showed me how to use the mysterious bike rack I bought on a lark without knowing how it worked. Thanks, Joey! I am impressed with this friendly, young entrepreneur! Hire him!

I wanted my road bike tuned up and cleaned before moving back to college where I ride competitively…read moreand Joey took care of exactly what I needed. The brakes felt better than ever and it was perfectly clean. He was communicative from when I dropped my bike off to when I picked it up and made sure I was satisfied before riding away. His passion about learning about working on (and riding) bikes and his promptness made it a great experience.

Great bike shop; they can handle your off the wall project…read more A new bike would have been less expensive and better in most ways but I chose to have them refurbish my 1969 Schwinn Super Sport I bought with my own money as a kid. It moved from Connecticut to Belgium, to Miami and now California with me. I wanted a flatter bar, three piece crank and a modern derailleur and, of course, needed new tires, steering head bearing work, brake setup and new cables. So not cheap, but within what I expected and I can't complain about the results. Before and after in the photos. They even retained one of the steering head original shifters to shift the now one by 9 (or is it eight) sprocket setup. Highly recommend these folks.

Recently, my daughter's dropper post imploded the day before her final race of the High School…read moreseason. Her post stopped working at a skills clinic on a Friday evening. I show up at opening on a Saturday with a tight timeline as we have to leave early that afternoon (completely unreasonable). They figured it out with what they had in stock and had us off to the venue that afternoon with working dropper post! This is just the most recent excellent service experience i've had with these guys. I've also stopped in with random issues like broken brake lever and breaking the end off a bolt from over-torquing (user error) Highly recommended these guys for servicing your bike!

While looking up Echelon's number to schedule a tune-up, I noticed the recent one-star review. I…read morewas surprised given the consistent, stellar service and guidance I receive from the Echelon. Kevin and his crew are super hands-on and technical with the bike fits and seems genuinely interested in my desire to learn how to be a better cyclists. They are my go-to shop.

The mark of a great bike shop with fancy high end frames is a friendly and knowledgeable owner. I…read morepopped in just to window shop and was impressed with the fancy frames and bikes for sale. There's shoes and gear here too as well as a small fold of Bromptons! I loved the casual and calm vibe and the few clearly 'not for sale' steel builds on display in the back...yet another good sign of a shopkeeper who knows and loves the craft. One day if and when I'll upgrade my steel horse...I'll be sure to remember Echelon.

I was getting ready for a bike trip in Lake Tahoe and I was gonna ride around the lake. They got my…read morebike and got it ready to ride in a short amount of time. Customer service was excellent.

Please UPDATE your hours online and on phone! 3 people including myself came to your door at 12 to…read morefind a confusing sign. Took a few minutes for us to figure out that you're temporarily closed on Tuesdays through August 9th. We all came from out of town.. 30 miles over the mountain for me. What a huge letdown. Things happen but super unfair to customers. Leaving 5 stars anyway because I realize it's first come first serve / by appt anyway (no guarantee that my son's bike would have been repaired today) but we were super excited to shop as well! Bummer.

Very hello and extremely knowledgeable I went in with some ideas about a new bike and they…read moreanswered ALL my questions

you would think you buy a 800.00 bike and it would come with a kick stand, nope they want to charge…read moreyou extra buyer beware