I read the reviews before going in. I'd been to a couple of different places and didn't like the…read morevibe and the way I was treated. Rami is a seemingly nice and honest man. It was a pls doing business with him. I feel like he shared his knowledge and answered all my questions patiently.

Rami is absolutely the most honest and kindest person I ever met as a store owner…read more I brought in bracelet which the chain broke. He showed me how old the chain was ( it was my mom's) and repairing won't last! How's that for great customer service. He replaces batteries and can add magnets to your jewelry.

I want to HIGHLY recommend this Jeweler to anyone who needs a new watch battery…read more Ben was the person who replaced the battery in my Bedat watch. He was super nice and friendly and only took 5 minutes to do it and to return the watch to me. I was so happy!! Thank you Ben.

Has few quartz watches that wanted to gift my son, I stop at ED Marshal Jewelers and offer me the…read morebest service ever, everyone on the store are nice ask if need help and Ed at the service desk he was wonderful. Definitely 5 stars service!!!

Great spot. Fixed my wall clocks quickly. Highly recommend this establishment. Price was right too.read more

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

I went in for a battery change on an Omega Constellation. The gentleman provided excellent, fast,…read moreservice at a very reasonable price.

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Simply the BEST. No other way to say it. If you need your favorite watch repaired or cleaned, let…read morethe one and only John Danayan (owner) take care of you. He treats you like family and the work is flawless. Make them your go to outlet ... You will be glad that you did.

Keith Was amazing, timely and flexible! Broke 2 of my…read morechains, one with a complicated link, and needed them fixed. He came to my home, 40 minutes after contacting him, and did all the work from his Van. He was so quick, under 30 minutes, even did a little extra work on them for me! All this for a very affordable price. I recommend him 1000%. Will definitely be using his services again

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners.

Ryan at Jewelry Replacement Source is AMAZING!!! It was a pleasure working with him during my…read morecustom ring design. He is so personable and a true GEM! He goes above and beyond to deliver the best quality, pricing, and services to his customers!! My rings from Ryan are stunning!! Exceptional quality and craftsmanship! I can't thank you Ryan enough for making me such a brilliant, dazzling, and breathtaking ring!!! Grateful for your exceptional service Ryan!!

Great work and a fair price. It was a challenging 200 year old piece and you can t tell that it has…read morebeen repaired!

Long story short - My Mom, Christy, passed away and I got her old burl wood clock from presumably…read morethe 1970s out of storage. It's been there for about 10 years and the old Quartz mechanism no longer worked. However, Ward was able to replace the mechanism so it works again! Brand new pendulum and clock hands too! It even has a speaker that can be adjusted on/off, different sounds, volume, and off at night! I am so happy with it , I just wish my Mom was here to see it. But now it can go back up on the wall. It's a beautiful piece and I will always think of my Mom when the time strikes haha but seriously Ward was awesome! It was done within basically 48 hours! Will update my review once it's hung on the wall!

Very knowledgeable and helpful with an extremely old pocket watch. Appreciated the information…read moreshared and modest approach.

Favorite family jewelry store in the valley. They were friendly and helpful in redesigning my…read moreengagement ring. I was very pleased with the end product. They are also working on other items for me. We even received the jewelry quicker than originally promised. They are fair and trustworthy and I would highly recommend them for your jewelry needs. We worked with Brittany and we really enjoyed working with her. We did pop in one time without an appointment, and she was off that day so we worked with Jason Ganem. It was after the holidays and the store was very crowded. This is did not hinder his ability to help us and we never felt rushed.

It is always such a wonderful experience walking in here! Manager Jason is incredible! Makes my…read morevisit easy and delightful every single time I walk in! I walk out shocked at the incredible customer service every time! Definitely loyal here for life and the staff are fantastic as well!