Not the best selection for rods - short ceilings and hard to look at any rod over 7- They have a…read morewonderful selection of swim baits and lures! Very cool and dope atmosphere

Very impressive display of merchandise. Great graphics on the outside of the building…read more Zero customer service skills.

Great service as always, front of the counter associate was helpful and quick on the check out…read morepiece.

Organized well, great service. Fastest gift shopping due to variety of selections. Know I will do…read moresome holiday shopping there

Amazing customer service by Takesha. She was so welcoming and pleasant. I didn't have a gift…read morereceipt for a few items and was thorough advising me the process of in store credit. She went above and beyond for me. Kyle was also super helpful. Overall great experience at this location.

What an amazing experience!!! My daughter got her first pair of spikes/running shoes. We were a…read morelittle confused at first because we have never dealt with spikes. Thankfully we asked Austin to help. He was so helpful, and he even showed my daughter and I how to put the spikes on the shoe. He was very kind, the whole time, even to the moment I left, what a polite guy. If you're looking for any shoes, and need help, Austin's your guy.

So glad I found this store!! What a gem!! I came in a few nights ago looking to get my children ski…read moreequipment as they have joined a local ski club. Kevin, was super professional, informative, patient and friendly. He helped me find 3 pairs of boots and skis for my kids. The selection they have with sporting goods is unmatched. They have every thing a parent or new athlete could possibly need. Prices are great and some of the items are in new condition!! I will update with photos soon, as I plan on going back to get more items.

This place has had a sign that for 2-3 weeks that says "closed due to a family emergency, but will…read moreopen tomorrow." There's also another sign saying the building is for sale. I have a credit of over $200 and I think this place is folding and I'll lose my credit. Any guidance?

First time in a Sierra store. I didn't realize they were also part of the homegoods/tj maxx/…read moreMarshall's group. This location has a large selection for activewear clothes. Women's clothes had a larger selection than men's. They also carry some food items. Check them out for some good deals on brand name items.

In August 2025 my wife and I purchased a suit case from Sierra after looking for one for months…read more Our vacation was after thanksgiving so we didn't use it for 4 months. When we used it in November for the first time everything was fine until we tried to use the handle, after all the clothes filled up the suit case, the handle wouldn't not pull out. We went the entire trip pushing around the suit case without the ability to use the handle. I waited until January and decided to take the suit case back to the store after only using it once. I just wasn't right. The store could do nothing and recommended calling customer service. I called customer service and they asked for the date of purchase, my tjmax credit card number, my name, address, phone number and E-mail address. They said that they would research it and get back to me. 5 days later they got back to me and said since it was past the return policy date they could do nothing. Really! Why didn't they tell me that up front when I provided all that information. What a waste of time! Never did the customer rep. or store say anything regarding the return policy until they decision was made. Now I'm stuck with a suit case with a handle that doesn't work. They just lost a customer and they don't care. I have other choices like Amazon, Costco, Sam's Club or Kohls. Not Sierra!

The single biggest drawback this shop has is being in Cook County, which has been waging war on the…read more2nd Amendment and those who might be interested in exercising that right. That said, Eddie may be THE best gunsmith in the whole area. Krebs is great, but overall seems to have lost interest in dealing with the public, which is sad. Marc has always had a high sense of self-value while Eddie is very down to earth yet knows more about guns - of all types - than anyone I have run into. If you have a firearm that doesn't work (and a FOID card - Eddie is strict about the law, even the useless version in Cook County), bring it here. Or come around to chat with other gun guys, whether you are an old pro or a newbie. All are welcome. OTOH Amazon buyers like Bo Jangles will probably be happier going to Maxon or Cabelas, where you can buy a gun and not be "bothered" by people who love them.

Sure, he is a one man band but I guarantee that he knows more about firearms than most salespeople…read morein bigger stores. Don't do there if you are in a rush but do when you need someone with experience to talk to and advise.

Pretty cool place I found my first fishing hat…read more Just started fishing Jim gives good advise

Great equipment and Bait, very satisfied with the taxidermy…read more , Jim( and Jen) do very good work.

I've been shopping at this store for years and they experience has always been great. It seems to…read morebe a busy store but they juggle the customers well, while also being patient. I've taken my 80 year old mother in and they were beyond patient with her, the only negative was the fitting for her was WAY OFF! It caused a slow down in fitting because the size was way too small so everything hurt her feet until we found the correct size and shoe. Numerous times I've been lucky enough to be helped by Noel and he's always so polite and efficient. He offers suggestions and is able to bring out multiple shoes at once. He will walk away but check back allowing for me to try on shoes at my pace and not feel rushed. He's truly an asset and appears to lead by example for his fellow co-workers. The return policy and VIP program are definitely worth it. It's hard to grasp it at first but in the end, it's worth the price for the rewards. I've returned shoes and socks within the 90 day window and it's the easiest process and no questions are ever asked. Today there was an error on my receipt that I noticed after checkout. I called Noel to talk about it and it appears to be a computer issue that I need to fix with the corporate office. He gave me the corporate phone number and his email just in case I need further assistance after I call corporate. I've always received great customer and will for sure continue to shop at this store.

My experience at Road Runner Sports in Kildeer, Illinois was extremely disappointing. After waiting…read moremore than 20 minutes, I finally received assistance, only to find that the saleswoman showed very little interest in listening to or addressing the needs I specifically explained. There was no real effort to help me find the right shoes. She essentially put three pairs of shoes in front of me and walked away. No measurements, no treadmill test, no meaningful questions, and absolutely no sense that she cared about earning my business or making sure I found the right shoe. I came to Road Runner Sports expecting knowledgeable, professional service, but instead I wasted my time and left feeling completely ignored. You can get better customer service at Walmart than you can here. I walked out and went somewhere else, where I received the kind of professional assistance I expected from Road Runner Sports in the first place. Save yourself the wasted time. Don't waste yours.

I'm really confused as to why the reviews are so poor. I suspect these users are spoiled because…read morethis is literally the biggest, highest variety Dick's sporting goods I've ever been to. It even has the OG rock climbing wall!! That's been removed in SO many locations!!! They also have a trading cards section?!?! And even though this place is GINORMOUS, there were still sales associates available to ask me if I needed help! Granted we were there pretty early, but the parking lot had lots of cars in it so there were many people who needed help. They have an AWAY luggage section! I was really excited to see that because I need a better toiletry bag. $70 for one I saw but I want to do more research on how to clean it as I imagine it could be a pain. They also have a GYMSHARK section!! One of my favorite brands. I didn't know they had any in the US so I imagine I looked like a little kid who saw a rollercoaster that they really wanted to go to next We ended up leaving with some bombas socks in a colorway that STL doesn't carry and some pokemon cards :)

Dick's House of Sport has officially opened (Or reopened) in this same spot and holding their grand…read moreopening event this weekend. The store refresh is super cool, bright and a great Chicago sports brands vibe is alive inside. Fans of Free People Movement will love the expanded merch section. The store inside is bright, colorful, and checkout the rock wall corner. (Reminds me of when Galyan's was in here). There's some eye catching Chicago teams merch, but prices are pretty high. (Like an $80 cropped womens Bear's sweatshirt or $38 tees). Wishing the beautiful new and improved Schaumburg Dick's location much success.

Always friendly, talkative, and very helpful. These guy know their product and can help you out…read morewith question and applications of some of the stuff they have there...and customer statisfaction is tantamount. Bought stuff there before....will be back cause the Night vision goggles caught my eye.....to continue... the store isnt huge but it is chock full of stuff...this may fall under the topic of man cave stuff for the outdoorsy type...or halloween, or paintball or prepper. Good parking off the main drag and not far from the northside if one needs anything. 10 percent off to service men and first responders (ask anyway)

I have been working with Tom for all our trophy needs for awhile. He's great! He listens and…read moregives us a beautiful product. We are so happy to have them in Marengo!