Sam Jr. was friendly, accommodating and enormously helpful. Mighty Mites is the only trophy…read morecompany I will use going forward. We hosted an event, and decided at the last minute that we wanted to award 'gag' trophies. I called Sam, and he understood right away what we wanted. He put together two large trophies and printed the plaques, all in a short time frame. I'm not exaggerating when I say, his trophies made our event.

I was referred to this company to do some engraving on a trophy plaque involving four lines, less…read morethan 20 characters per line. I discussed with Linda Burton, Sales Consultant, that I lived 2 hours away, but I would be returning in a week. I explained the critical importance of having the job done in a week as I would be traveling out of the State for several months, and I needed the completed trophy to give to my son before I left. She said she would discuss the timing with ownership (either Sam or Mike Donatucci) and let me know if there was a problem. I called a week later and spoke to one of the owners. He said the work had not been done, but "check back tomorrow". I explained the critical timing issue, and asked him to please get it done in the next two hours while I drove there, as I was traveling out of state tomorrow. When I arrived the job was untouched with no explanation from the ownership (too busy I guess) who I spoke with 2 hour earlier! Linda was sincerely apologetic.

All the gentlemen who worked on my project were fabulous! Each so talented at what they did! I…read morehad a gas fireplace from NWmetalcraft that was in my livingroom for the past 15 years. I had them relocate it into my finished basement. Because it has a big pipe vent that went out through my cedar shake shingle siding, some residing needed to be done as well as patching the exit hole. Drywall work, residing and all the small details were completed with precision as well as repiping the gas line. I'm very happy that I chose NWMC to work with again this time. Also, Scott's patience and expertise needs to be noted as well!

We ordered and paid for a custom fireplace screen in mid December and they said it would be…read moredelivered in early February. We had other home projects going on so this wasn't front of mind. Now that it's the second week of March, my wife called them on Sunday and she was told that someone would call us on Monday. No call. She called again yesterday and was finally told that the screen "got lost in shipment from the manufacturer". IF that is true, why was there no follow up on the order with the manufacturer? They said they could have one made and shipped in 2 weeks. Interesting. We declined because they should have known that the order was 4 weeks late. They have been in business for a very long time so someone dropped the ball and the customer who paid in full 8 weeks ago, shouldn't be chasing down their order. Disappointing R&P C

I found this store by accident, and am sure glad I did. I was looking for a specific Apple computer…read moreat the right price online, which, in itself, is pretty hit or miss. I have completed some transactions through the Facebook marketplace, and am always watchful for specific details, such as responsiveness to questions as well as meeting in a safe public place. That's when I found Monica. Monica had listed one of the computers I was looking for on Facebook. The most important specifications were in the ad, but I had a couple more. Monica is the exclusive reason this computer sits in my home office today. I have never in my life walked into a Pawn shop to browse. Monica brought me in because of her immediate, detailed, and accurate answers to my questions. She was knowledgeable about the computer, and had it all set up for me when I arrived at Pawn USA in Des Plaines, where I happen to work. She was patient with me, and made me completely comfortable and confident with my purchase. She even helped me with it to my car. I can now say that I would not hesitate to shop at Pawn USA, and I would definitely recommend asking for Monica!

I love this place. It's just a block away from our house. My mom needed money for emergency and…read moreScotty (owner) was there to help her. The staff were also nice and there was even a nice chihuahua to greet you. Allan is a lot of fun to talk to. There is also a Latina woman (sorry i do not know your name) who gave my mom this strawberry dessert pastry. Thank goodness for her since my mom is diabetic and her blood sugar at that time was heading low! They also sell variety of merchandise from jewelries, musical instruments, DVD movies, etc. It's not a big store compared to others but you will find something worth getting and the friendliness of the staff is something you just do not see anywhere else!

Very warm greeting. The owner and crew are awesome. Very helpful and knowledgeable of what my…read morehusband was looking for and u guessed he bought a machine.

I am so happy with the excellent machine that I purchased from Hoffman Brothers. An Industrial…read moreJuki, sewing machine. All of the staff is professional, knowledgeable and courteous. Prompt service, helpful and I was trained on how to use the machine. Great price and superb quality. Delivery was on-time and went smoothly. Thank you all for your efforts, I appreciate it! Elizabeth R. Des Plaines, Il.

Lee is the best!! Super helpful with same day services! He's a very kind man willing to help &…read moreadjust to your needs that you want. His pricing is extremely fair & he has multiple assortments of hats & shirts!! Thank you again Lee!

I stopped by looking for a simple embroidery on a canvas bag. Even though Mr. Lee was busy, he took…read morethe time to help me choose from the many font options. He was friendly and professional, and the finished piece was ready quickly at a very reasonable price. Highly recommend United Magic Stitch for any embroidery needs!

We brought Eddie in to place some safety grab rails for my mother-in-law who just had hip surgery…read more She is very independent and was reluctant to get any bars placed, but she needs them for safety. Eddie was FABULOUS in talking to her about where they were needed for her safety, and then placing the bars all around the house where she eventually agreed to all. She truly relied on his experience and expertise and she listened to everything he said and agreed with him. And the installation job was FANTASTIC. All in one day. And the cost was VERY REASONABLE. I can't recommend him enough.

Eddie, owner of Safety First Grab Bars put a bathroom and garage grab bar in my house today. I got…read morehim through a review on social media, which I have never done before. The reviews were correct. He was professional, knowledgeable, clean and did a solid job. Best part was that he had different grab bars in his car to choose from. Saved me a trip to the hardware store. I would definitely hire him back if I ever needed this service again.

The contractors they use to install pools are absolutely unprofessional... my daughter bought a…read morepool for $9000 and the contractor who is advance contracting left all the dirt from the install...Beware of American sales.... We are reporting to the BBB....

Wish I could leave less than one star. Bought a tub a few months ago. Salt water is so much…read morebetter and HotspringSpas are the top quality out there-- that was the pitch. The install crew broke the control panel on delivery. That was the first issue. Accidents happen, I understand. That delayed the initial startup by about 3 weeks as the part needed to be special ordered. Once that was installed and the crew left, I thought I could get on with using the tub I just spent 10k on. Nope. The heat/circulation pump wasn't working. Another scheduled service call-- another drain and refill as the water had gone green. After determining that the pump had been wired incorrectly- things worked ok for a few months... Until I opened the tub and it was green again-- the salt system had an error code this time. After agreeing to pay $150 (for a warranty service charge) to wait a week for another tech to come out-- I was told after about 5 minutes there is nothing wrong with the tub-- the salt levels are too high they said. That stops the system from making chlorine. I hadn't added any salt since the initial setup. The tech said it doesn't matter-- that salt levels rise on their own as they break down?? Hmm. Ok sure. Drain the tub halfway and refill per their instructions. So I do, and again the next morning- the salt system still shows HIGH, yet the test strip shows LOW. Another text (this is how you have to communicate with them) to the service line-- "oh well, you have to wait about 12 days for it to register". 12 days of stagnant water? The initial startup tech told me to avoid adding powdered chlorine as THIS would affect the salt system. I bring that up-- no one knows anything. I take a look at my credit card bill and see they charged me $270!? Not the ridiculous $150, but an even more outrageous $270 for two guys to come out for 5 minutes and say nothing is wrong. I text their "service" line again. "Oh well, $150 is what we charge if the issue was within warranty-- the salt system isn't covered under warranty so it's $270"-- for two guys to tell me nothing is wrong, on a tub I just bought a few months ago that isn't working. Fun stuff. Had I know from the beginning, I'd have never set foot in this place.

Lakeside Woodworking is a great place to go for custom laser work. The owner is very responsive and…read moreI am very happy with my finished product. If you're in the market, consider hiring Lakeside Woodworking. I'm glad I did!

Jeff did some engraving for me on custom grooms gifts I had made. Since they were custom there was…read moreno room for error. He did a fantastic job and went out of his way to make sure they were perfect. He also has the experience and insight to help with design. I won't have engraving done anywhere else.