Never coming here again.. very rude. I walked in with my dad and my grandma with good vibes and…read morewe just needed to make copy for keys and as soon as we walked in my dad very nice and respectfully told and asked they lady that we need to copy some keys where do we go and as soon as my dad told her the lady up front on the sales floor rolled her eyes and spoke on the little thing they speak on to talk to other employees and said "someone's here to get copy of keys " with a bad ass attitude. I'm just wondering was it that hard to ask for another employee to help a couple customers to make a copy of some keys???? Be for real, she didn't even have to move a single toe and she had an attitude rolling her eyes. I felt bad for my dad honestly . :( he was so kind. The lady was so rude. I never got her name because I honestly didn't even want to speak with her. Then the guy that came to help us I told him that lady right there had an attitude and if she hates her job that much then quit instead of taking it out on ur customers and instantly he tried to go against what I was saying and said , "oh she didn't have an attitude " when clearly, she had an attitude and he has no say because he wasn't even there to see her rolling her eyes. cmon that shit was bogus be fr. Never again.

I needed some direction with the parts I need for my truck and the employee was more than happy to…read morehelp he even came outside with me several times to make sure the fitting was correct. I would highly recommend this place for anyone looking for help. Eager to assist you and super nice the entire time. I think he even gave me a deal on everything. Wonderful facility with an awesome staff who genuinely want to help make things easier!

Oh I wish I could give Russo's a 10…read more Stopped here and met be many smiling faces at 7 am which is rare. Brian helped me and took the time to explain the differences in many of the Toro snow blowers and I wound up buying the 518ZE What a great crew with a welcoming attitude and helpful also. I can't say enough about the genuine niceness of everyone. I mean from the minute I walked in the door til the time the employee helped put it in my truck Just nice people ! You have a new customer for life. Thank you all !

This shop is the worst place you can take your equipment to…read more They charge a fee to inspect, but since the techs are badly organized and have bad leadership, it'll take weeks to get an answer. They won't bother calling either. Sales won't really care about you unless you make a scene about something they messed up, or you give them millions. Parts sucks, you might as well look for parts yourself. They lost my machine a while ago, gave to a different customer and then tried charging me for the tune up they did without replacing the parts the other person had used. Shop was doing well while managed under a John Calabria, I always got answers when I called. Now it looks and sounds like headless chickens

I went in to purchase work clothes for my husband. The customer service was excellent, and the…read morestaff were very helpful. The store was very clean . I will definitely be returning .

Absolutely horrible service and customer service. DONT EVER expect anyone to pick up the phone at…read moreheadquarters. It'll ring for 1 minute say, please hold as everyone is busy, then 30 secs later will try to kick you off the line to leave a message and if you dont hit 2 quick enough it will allow you to leave a message then hang up. If you do hit 2 in time, its says it'll call you back. They call you back 20 seconds later just to put you back on hold then to try an hang up on you again 1 and half minutes later. As for why I originally called, I paid $56 for 2 day express shipping and here we are 4 days later the order says, "yet to be shipped." After an hour of calling every department available of their customer service line, which not a single department answered, they finally sent me a 2 sentence email while im calling them and say oops we dont have then items in stock. Work N Gear is a garbage company who has garbage customer service and ,oh yeah, they have a garbage selection that only fits people under 6'. I will never ever be back as they are a colossal waste of time and I pray for all laborers across all industries that you never go here. Go directly to the source if possible, like Carhartt. Also, they have garbage value; terrible selection where most sizes are unavailable and over-priced. If I could, I'd give zero stars as this company deserves nothing but bankruptcy.

I ordered this fan, and they promised it would arrive the next day, but the product did not arrive…read more I returned the next day, and again, got the same response. I really needed that fan, but they didn't even call me to inform whether it would arrive or not. They just said I would receive an email when it arrives. I noticed I didn't receive any message, went back to them, and She showed no interest in ensuring that my product would arrive quickly. Now they told me to keep waiting for the product. Essentially, she has no interest to help me get the product faster no interest in assisting me to expedite the product's delivery. The communication is horrible when I read all the reviews I thought they are joking but not this is true. The communication is horrible.

I was greeted by a warm and friendly smile by a customer service rep as I walked through the door…read more The CSR came right over to help, immediately looked up my pickup order, retrieved it, and sent me on my way. As I walked out, I couldn't believe I was in Grainger. I go here to pick up the industrial supplies that are more difficult to find, mainly safety equipment. I may have to come here more often. At least this well run location ( I've been to some locations that were PIA).

I really don't know why there are bad reviews on this company, we've been using them for years…read morepre-COVID and they come out install the fire extinguishers and then ask for payment after their job is already done so I give them five stars because I know they've had to call me a few times to get payment. They are a great company, hassle free, fast service

I went to have my fire extinguishers inspected and tagged. Quick service at great prices ($10 each).read more

This is the place to use for all your fire equipment and protection services! Our company…read more(doctor's office) has been using Accurate Fire Equipment Co. for years. Kenny is friendly, quick, and professional. Appointments are easy to schedule and they are always on time. They send us postcards which is great reminder. I highly recommend this place!!!

Had a great experience. Mary really took care of me and even let me fire extinguisher! I mentioned…read more$25 off my first order so don't forget to do that.

My apartment has a huge leak in the closet ceiling. 2 weeks now. They can't fix big company working…read morewith limited or no parts . first it was Russian Christmas no one orders parts ?I have asthma gone till now. Mold keeps collecting! Any body know a better company to con tract?

From the owner: Commercial, Residential and Industrial Fire Sprinkler System Design and Installation. We Also…read moreRepair, Test and Maintain Fire Sprinkler Systems with 24/7 Emergency Service