Ok, to start I never leave 1 , but I can't believe how unclean my apartment is after a supposed…read more"deep cleaning." Showed up late, left early, ended up having to vacuum and dust after they left, and they had to return after I told the owner that the baseboards in my bedroom were left filthy. My things were not returned to how they were found and my kitchen floor was barely mopped. I work two job and I NEVER have anyone clean my apartment, but I only have one day off a week and for once, I didn't want to spend it cleaning. I paid what was owed because I didn't want no static with these strangers in my home, but I would not recommend this cleaning service to anyone. They're gonna tell you they are going to clean this, that, and the third, and proceed to do a half ass job. Going to have to find another service because this was not worth the money or time. UPDATE: After the owner decided to not take accountability for a terrible job, I will expand. I did say that an hour later would be great, not realizing that they would rush the job and still leave at the original time (when Carlos arrived, he told me that they would do two hours instead of three I was paying for because they had another job scheduled after and needed their "rest"). None of the shelves throughout my home were dusted. If I'm paying for a deep clean, why should I have to point out obvious dirt throughout my home. Clean EVERYTHING (which in this case includes surfaces and baseboards). When they came back to clean the baseboards in my bedroom, they literally did so without vacuuming the floor and just wiped across the board with a rag. I had to vacuum my rug and my floors because there was still debris on them throughout my apartment. So yes, Carlos, I did leave a one star review because you all did a terrible job. And yes, Carlos I leave a lot of reviews (most of which are pretty good). But you Carlos, and the two women with you, did not do a good job so maybe next time, do better, instead of talking my head off about what a great job you're gonna do. The customer shouldn't have to tell you to wipe down every surface and clean every baseboard in a deep clean.

Two cleaners came. They worked briskly and efficiently. The apartment smelled clean and fresh and…read morelooked the same. Thank you for a job well done.

Great price and service. My 1 bedroom apt was a complete mess and it looks so good now…read more Cleaning - 4.5 (if I were to nitpick there were 2 small areas that was missed and needed to be wiped down) Booking Process - 4 (I wished they sent me an email confirmation and/ or asked for my phone number to keep in better communication with me regarding my appt time but they are responsive via yelp) Professionalism - 5 (Nice, thorough and they brought all there own equipment and cleaning supplies.)

quick, efficient, and also went the extra mile for certain things like scraping old duct tape…read moreadhesive off the floors w a scalpel! definitely worth the $160 we paid

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

Jeanine was extremely responsive and prompt with communication throughout the whole process. It was…read moresuper easy to book a last minute deep cleaning! I had gifted my brother, his wife and three kids under the age of 12 with a deep cleaning with Danielle, and she did a phenomenal job! The 4-bedroom house hadn't been professionally cleaned in years, and she worked her magic within 4 hours. She cleaned every surface and tidied up every room to make it look brand-new and zen. I was so impressed with how much she got done and everyone was soo happy and thrilled with the results! Highly recommend Clean Queen Services.

Top quality cleaning worth every penny. I ordered a thorough cleaning of the house before new…read moretenant moves in. The two very hard working ladies came to the house on time did a magnificent job. Highly recommend this cleaning service to anyone.

55 minutes late. Unbelievable and unprofessional Waste of…read moremy time. Sad. Can't rate the service because nothing transpired. However the tardiness says it all If you can even show up or even if you don't want to, communicate

They did an amazing job on my move out cleaning. They were on time, came with their own cleaning…read moresupplies. Communication was great. Asked that someone inspect to make sure the cleaning was satisfactory. Great company I highly recommend.

Patricia and her team were amazing! I was working with a very tight timeline between my closing and…read moremove date and Patricia was very responsive and helpful. Her team was on time, cleaned the house from top to bottom, making appliances that the previous owners had left in a filthy state look like new. In particular, there was a fridge in the basement that looked like a crime scene - I was just hoping to get it back into a somewhat reasonable state but after the cleaning, looks good enough to eat off. Worth every penny!

I can't say enough good things about Sparkling Cleaning Services! My parents' home hadn't had a…read moreproper deep clean in a few years due to some medical issues, and this team went above and beyond to make the house feel fresh and spotless again. They came fully prepared with all their own supplies, which made everything so convenient. Every corner of the house was given attention, and it was clear they took pride in their work. From scrubbing hard-to-reach areas to leaving the floors shining, they exceeded all expectations. The photos attached are the most dramatic areas of improvement, but even in the kitchen counters and cabinets that looked decently clean to me before, are now absolutely spotless and look brand new! The pricing was very fair for the exceptional quality of service provided. The cleaning turned out to be more work than expected (I likely hadn't fully conveyed the condition of some harder-to-reach areas in the "before" pictures). But the owner, Patricia, promptly texted me to let me know it would take longer and therefore cost closer to the higher end of the quoted range. She even offered to skip a few rooms in the basement if I preferred to stay more within budget. Her flexibility, professionalism, and understanding really impressed me! My parents were so happy with how everything turned out, and I'm incredibly grateful for the care and effort this team put into making their home feel like new again. Highly recommend them to anyone looking for a thorough and professional cleaning service!

I booked a deep clean for my kitchen, family room, dining room and bedroom... windows... ceiling…read morefans. Shawnee and Maxine arrived on time and meticulously cleaned... it was a challenge for them because my 93 yo dad disrupted their workflow because of his personal needs. Everything couldn't be completed because of this. Shawnee and Maxine graciously went above and beyond to accommodate his needs. Shawnee is going to return to finish the few items that they couldn't complete, which I am grateful for, at no additional expense. Shawnee is a true professional and her level of cleaning is top notch. Plus she and Maxine are pleasant and fun to have in my home. Would definitely recommend this service!...

WOW! I've discovered new parts to my apartment thanks to Irie Shawnie cleaning service. Never in…read moreall my time here has my apartment been this clean. Windows, floors, corners, stove, shelves you name it! They were extremely thorough and cleaned areas I didn't even know were a part of the service. Very attentive to detail. They are also so kind, polite, and funny. This is an A+ cleaning service!

Based on my phone conversation (or what there was of it between interminable pauses and being…read moreplaced on hold) I would not hire these people. They seemed totally unable to answer or comprehend simple questions and couldn't give me a quote/estimate or really any information at all. (FYI - I didn't contact the company via yelp, I contacted them directly.)

Laura and her team are fantastic! I have used them numerous times and they have always been warm…read moreand friendly as well as punctual and professional. I appreciate the "in route" texts I get from this service when they are on their way to my house. We have three cats and one large dog, so pet hair is a really big challenge. Laura and her team somehow manage to clean so thoroughly, that when they're finished, it looks and smells like we are a pet-free home. It also doesn't hurt that Laura is a warm, caring, animal-loving human being. I have cleaned for hours and for some reason, it just never looks as clean as the job they do. They have also cleaned our oven and fridge in the past, and the results were beautiful. You won't find a more hard-working team. I've recommended them to all my family and friends.

I called Jamel in for 3 different projects over the last few years. I keep relying on him because…read morehe is experienced, works hard does the job at fair prices!

Well you cried a blues cuz you didn't like what I said but you didn't have to be nasty to me and oh…read moreby the way this is already of me and being iced in costed me only $50 to be plowed out not 500. I don't want to hear about your family I don't want to hear anything about you anymore you are greedy selfish person if you continue feeling sorry I'm running bologna stuff on your answer to my review then I will continue the same

Online services can be a bit sketchy, especially these days when scamming is the norm. Well, I took…read morea chance and added Queens Cleaning Service to my project portfolio. I had NEVER used a cleaning service, so I was skeptical. My appointment was scheduled for 11AM they never stopped working til 12:45PM. They wiped and cleaned all rooms, including my bedroom, bathroom, livingroom & kitchen. I noticed a few minor items that weren't completed but, overall, ​Good job!

I was looking for company to clean apartment. I took a chance and hit the jackpot! Amazing service…read more The price was reasonably lower compared to others. Great value. They cleaned every corner. Polite and professional service. I had to reschedule my appointment several times and Robi was extremely accommodating. My deposit was still applied to my appointment (I did not lose money). I am scheduling biweekly cleanings now.