My experience here was before The Pandemic, so I'm not sure of their policies now! I went here for…read morewaxing services, and I was pleased with the service. I had not gotten much waxing before, and the aesthetician talked me through the process. She did a great job making me comfortable, and with the service. The store has nice private rooms for the service and the lobby/waiting area is very clean and styled. They got my appointments booked over the phone and were able to accommodate my wild schedule. I would recommend if you are looking for a local spa for grooming or massage services!

This is such an amazing day spa, you can definitely feel the good energy and intention behind the…read moreservices. You can feel how passionate Valerie is about massage therapy and that comes across in how she approaches her services. I've received the tension relief headache massage before and it was amazing. I felt so relaxed... if you are looking for a focus on headache relief, tension in the neck/scalp area/TMJ, then this is definitely the service to try. I want to go back to try a facial out as it seems that they use a lot of natural (if not all) products and higher end products.

Great place, great people and a great community of people who care about their customersread more

I can't believe they charged $50 for The nail tech was super nice, but their prices for an acrylic…read morefill was over $50. My nails are uneven because she didn't smooth them out and left extra on the side.

Deb Keller is an amazing massage therapist! The deep tissue massages are exactly the right…read morepressure. She always asks what area is troubling you, however, she has the special talent of knowing by touch before she asks! Definitely the BEST massage I have ever had-not only is her skill as a Massage Therapist excellent-Deb is a professional and caring individual whose only goal is to meet your massage needs!

I have been a client of this wellness center for over 15 years. All of the massage therapists are…read morevery talented and very accommodating to my schedule. I would highly recommend this wellness center to everyone! Over the years I have referred many friends and family to the center and they have all received outstanding service and an amazing massage.

I started going to Serenity Health & Wellness Center because my sister-in-law recommended it, and I…read moream so glad she did. The place is somewhat in a weird location where you think GPS is leading you to some warehouse or dead end but the building is there. The parking situation is good with lots of parking space. This place is very nice and the staff are always cheery and sweet. I usually get a massage here. I still don't have a "usual" masseuse, but everyone I have had a massage from has been great. I always feel very refreshed and relaxed during and after my massage. I've also had a facial there, it was my first so I can't base it on anything but it was super nice. It left my face super soft and moisturized. I love coming here and I definitely recommend coming here if you want to feel relaxed and pampered. Everyone is professional and I never feel uncomfortable, something you want when being in a room while naked under thin sheets. They also have a nail Salon a few doors down that is nice.

Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

Let me begin by saying that it has taken me forever to find a place that's reliable and actually…read moredoes my hair how I want it done, not how the stylist has in mind or what they think is best for me. Having long hair, getting a good cut that doesn't chop off everything has always been scary. But Nicole was amazing !!! She's not only super talented (it looked better than what I had in mind), she's also incredibly friendly and makes you feel so at ease. This wasn't my typical cuts where the stylist is aloof or looking down on my hair choices and kind of treating me like an idiot. On the contrary, she made me feel so at home and not set conscious about any part of my haircut, she totally respected my vision and was such a sweetheart through it all. To top it off, I got a 25% off discount for having a referral-- if you're on the fence, message me and I can give you a referral for the same discount. It's totally worth it, I already made an appointment for a follow up that day itself which I've never done before

I was new in town, trying to find a hairdresser that I would like. I went in to get magenta ombre…read moreput in my hair and the stylist said she knew how to do it. Let's just say she did not, she completely fried my hair, she didn't even rinse the dye out. Not only that it wasn't magenta, she said she didn't have it so she tried to mix the color. I ended up with purple. they said they talk to a manager and get back to me. When they got back to me, they offered me an appointment with more experienced stylus. I went in. She tried to fix it. She couldn't. She said there was nothing she could do and she was sorry, but she didn't feel comfortable putting any more chemicals on my hair . Keep in mind I'd already paid several hundred dollars for this process. I was told a manager would get back to me they never did. i'm sure for simple styles and haircuts or color. They're probably great. But if you can't do the fun colors, just tell a customer that upfront and don't lie to them. These hairstylist had no idea how to do an ombre. The first girl actually left blotches of white in my hair from the bleach. My husband who never notices my hair actually said to me on vacation why are there big spots of white in your hair.

Bought a groupon to try a massage here and loved it! Toni is very nice and makes you feel…read morecomfortable. She did a a GREAT job and I loved that she actually stretches you out while she's doing the massage! Go try her out!!!

From the owner: At the beginning of each visit there will be an assessment of your problem areas and possible…read morecontributors. I will create the perfect blend of pressures- from light to deep, finding those spots you "didn't know you had", but which all contribute to the daily aches, pains, and restricted movements. With each session I will incorporate joint stretching to improve your range of motion, freeing those restrictions and increasing your flexibility. It is my intention as your massage therapist to help you feel rejuvenated with a sense of well being and balance using the appropriate therapeutic modalities. I encourage open communication for the comfort and safety of my clients and focus on everyone leaving feeling better than when they came in. My focus is to alleviate stress, pain, and discomfort in a therapeutic and relaxed way. Consider massage appointments a necessary piece of you health and wellness plan! I will work with you to establish a treatment schedule that best meets your needs!

I had my nails, hair, and makeup done here yesterday. I had a good experience!…read more Dori did an AMAZING job on my hair and makeup! I had never had my makeup done professionally before, and was dreading it because my 30-year-old face decided to remind me what it felt like to be a teenager. I was covered in blemishes for the first time in years, and so embarrassed. Dori put me at ease, had a great sense of humor, and was so sweet and pleasant about all the little adjustments I wanted her to make to my makeup and hair. Considering I didn't show up with a picture of the look I was going for, she had me looking fabulous. I would highly recommend her for hair, as well as skin, especially if you have problem skin and want it to look photo-ready. I never let people see me without makeup but she put me at ease. My nails were a different story :(. The nail tech only used two coats of a black nail polish--once I got to my car I noticed the coat was transparent and blotchy, and both OPI colors I had on my nails peeled off by dinner.

Shamas butchered my daughters hair. Left message for manager regarding issue and was never called…read moreback. Avoid at all costs!

Beautiful spa, exceptional massages and facials, services completely tailored to specific needs for…read morethe visit, friendly staff

We went 3 times and it finally started to get better. The last time 2 ladies came in after we were…read morethere and they were taken back before me. Then the massage therapist came out yelling at us!! Which is a no no!! She said her dad just died. You shouldn't have come to work!! Won't be back!!!

"No Frown Lines, No Horror Stories--Leslie is the GOAT!"…read more I'll be honest: I have injector trust issues. Like full-on Botox PTSD. Between being called a manchild at a med spa in Chicago, being so over-injected I looked like an a wax figurine at Madame Tussauds , and one charming injector who basically stubbed out their cigarette before coming at me with a needle (washing hands apparently optional), let's just say I was skeptical. Enter Nurse Leslie at Bella Via Med Spa. From my first appointment she immediately put me at ease, which is saying something since I'm usually gripping the chair like I'm on a rollercoaster. She doesn't try to upsell me after I mention I'm literally only comfortable with the bare minimum. No pressure to get a whole menu of treatments I don't want, and actually listens. She wipes me down with alcohol swabs to satisfy my inner germaphobe before administering my favorite poison (Botox, not actual poison, though let's be real, it kind of is). She's precise without being in a rush, presses on the injection sites to reduce any instant sting, and hasn't hit a nerve (figuratively or literally) once. Best of all? A couple weeks later, my forehead is smoother than a baby's bottom, without that frozen "NPC in a video game" look. If you're in Toledo and want to keep your facial expressions (but not your frown lines) in check, Leslie is the best.

Made an appointment for a basic facial and Kristen delivered! At 72 I was concerned about aging…read moreskin. She gave me a thorough explanation of my skin's condition and suggestions for improving the dryness and red cheeks. I also had a dermaplane treatment and as a result my makeup looks smoother. Very happy and I will go back again.

Just had a massage there this weekend. Well priced and accommodating place. Austin was great and…read morestrong like bull!!!

I went once a long time ago. I call every so often to try and make appointment but I can never get…read morea hold of a person. The massage that I had there though was great.