Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.

Nestled near downtown Perrysburg this house converted to a salon is in a word, average…read more The receptionist was rude and unwelcoming. The stylist was great. She took her time to discuss my hair goals, needs and expectations. The parking lot is rather small and they still make you call in to announce your arrival to see if they can allow you in. Even though they gloat over this state of the art air purifier that supposedly clear airborne viruses and other unsavory things ‍ They are definitely overpriced on many of their services.

Didn't use the service but purchased for my fathers girlfriend. I'm from a different state and they…read moremade it very easy to facilitate a surprise. GF was soo happy with the results. She looked perfect! Thanks again and a shout out to Madison for making it all happen!

Lashes aren't worth the money spent here. They are clusters not singles. My eyes were burning…read morealmost the entire time. At the end when I opened my eyes she asked if my eyes were burning I replied yes and she told me it was normal. Which it is NOT!!! If she was doing her job correctly it would not burn. It's been 24Hrs since my appointment and my eyes are itchy and a bit irritated still. I've gotten my lashes done before and never have my eyes been bloodshot at the end of the appointment. $135 for lash clusters is not worth it. The tech wasn't wearing any gloves as well. The girls seemed a bit judgy as well and didn't get a very welcoming vibe. Please do your research and find a lash tech that specializes in them!! I only went here because my usual lash tech was booked for months:( Update: I ended up going to urgent care because I got an eye infection from this place!! They have gave full refund but they haven't been answering the phone or messages I've been leaving for a reimbursement for the urgent care visit.

I love my new improved lashes!!! A wonderful, professional service. An appointment is recommended.read more

I was given the very best spa treatments; my whole time there was centered around my comfort!…read moreThe entire staff are extremely kind, patient, skillful and devoted. I had the loveliest day; an experience I'll treasure always! I felt that each staff member is committed to making the cancer journey easier for those they serve. Words can't convey my gratitude!

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

Extremely expensive for what I had done. Plus a fresh out of cosmetology school did the shampooing…read more& much of the blowout & style. Wouldn't accept a $50.00 gift card because they said that it had expired. Service with tips for 2 people, & my final cost was close to $200' for a cut & color.

I was new in town, trying to find a hairdresser that I would like. I went in to get magenta ombre…read moreput in my hair and the stylist said she knew how to do it. Let's just say she did not, she completely fried my hair, she didn't even rinse the dye out. Not only that it wasn't magenta, she said she didn't have it so she tried to mix the color. I ended up with purple. they said they talk to a manager and get back to me. When they got back to me, they offered me an appointment with more experienced stylus. I went in. She tried to fix it. She couldn't. She said there was nothing she could do and she was sorry, but she didn't feel comfortable putting any more chemicals on my hair . Keep in mind I'd already paid several hundred dollars for this process. I was told a manager would get back to me they never did. i'm sure for simple styles and haircuts or color. They're probably great. But if you can't do the fun colors, just tell a customer that upfront and don't lie to them. These hairstylist had no idea how to do an ombre. The first girl actually left blotches of white in my hair from the bleach. My husband who never notices my hair actually said to me on vacation why are there big spots of white in your hair.

I really enjoyed my experience at Lynette D. Jones Esthetics. The space is very relaxing. My…read moreappointment was for a full leg wax and underarm wax. Everything went great and I would surely recommend Lynette to others!

From the owner: We specialize in individualized Acne Treatments with a 90% clearing rate, Hyperpigmentation, Anti…read moreAgeing Treatments, Brazilian Waxing, and Brow Design.

Luxe Laser Center has a very detailed website with pricing for all their services and the cost for…read morea half leg wax and underarm wax seemed reasonable so I stopped in for the first time. The building is large with an open feel and everything looked fresh and new with a relaxing color palette. The lady at the front desk was unfriendly and gave me a bad first impression. My aesthetician was Tracy and I really liked her. She had such a warm and friendly personality and was very easy to talk to. The waxing room was spacious and the bed I laid on was heated. For the first time ever, the waxing did not hurt! Tracy said she preferred to use hard wax on the delicate underarm skin because it is gentler and she was right- I barely felt any pain. She used regular wax on my legs, but still- it wasn't half as painful as at other salons. Another plus is that the half leg wax included the knee. Most places don't do this. I was very impressed with the job she did and will definitely be back to see her.

Luxe Laser is the best place for Botox in Toledo! Tye staff is friendly, knowledgeable and…read moreprofessional. I've tried several other offices in the area and none compare.

I haven't had my hair professionally done in years. It isn't something I like spending money on…read more Any woman who gets their hair colored and cut will tell you it costs many $100s and has to be maintained often. I came here because it's at least 1/3 of the cost of a regular salon. I got my hair lightened with a balayage service. It came to a little under $100 and I am very happy with it! The only downside is that it takes a long time. You have to take Into consideration this is a school. They have to get teachers to check and it takes time. If you value money over time give it a try.

Original appointment for a highlight turned out great. I was told I could request the same student…read morewhen I returned again. When it was time for a touch up I scheduled with the same student because I knew she did great work. I had to schedule on a Saturday because of my work schedule, so it was scheduled 2 weeks out, no problem. I show up 2 weeks later on Saturday for my appointment and they tell me the student I scheduled with wasn't there and said they would put me with someone else. I said no thank you I'd like to stay with the same person, I rescheduled for a Saturday another 2 weeks away. The day of my appointment which was at 8:45, I get a call at 8:15 telling me the student isn't available and they want to reschedule. Absolutely not! Now I've been waiting a month and I'll reschedule for another 2 weeks to just have it happen again? I thought that part of this school was teaching professionalism? This definitely would not fly in a professional salon. I'd rather pay 3x the cost and have it done when I schedule than save some money and be rescheduled 3 times. A little more notice would be better for those they reschedule in the future.

Violet did a wonderful job on my manicure and pedicure! She was very professional and has a bright…read morefuture! Also, Lauri always does an amazing job on my hair! Def recommend the both of these ladies!

This review is only for their esthetician Ashley, as I have tried their other services…read more Ashley is BRILLIANT. I used to go to her starting in 2010 and would follow her anywhere! She is friendly, easy to talk to, and just real. Sometimes the women I've seen at other salons can be a bit fake or flaky, but not Ashley. She also knows her stuff. Over the years she has taught me a lot about skincare. At each visit she takes her time to do it right - carefully waxing, tweezing, and everything else. Some staff at other places I've visited can be lazy or careless, but never Ashley. Also her prices are AMAZINGLY LOW. She could charge so much for her level of quality work, but I'm so thankful she's affordable for us folks who don't make that much money! (Lol). Ashley is amazing!!!

I was trying to find something special for my granddaughter who graduated with honors through…read moreToledo tech at Tps. She graduated with honors I wanted to do something special for her. We walked into the 308 we were never greeted and never looked at never asked if they could help us, so you definitely lost my business . And I will make sure you get none of my friends business. Losing business through word of mouth cost you more than money. It cost your reputation more than anything. Done RA FS

Loved my haircut, but not sure if they are still in business... call first, stylist keep their own…read morehours.