Absolutely horrible busted a piece off my car and now won't fix it wasn't broke before I went in…read moreand it's such a low price to fix it's truly upsetting they won't stand by their product. Never had this happen anywhere else. Disgusting to see how far customer service and accountability has fallen. I had to add a star so I could post this,I wish I could do negative 5stars

New car wash where the old Rite-aid used to be on the corner across from the Get Go gas station…read more New concept exists of having a monthly auto paid subscription service. They sign you up and put a transponder on your windshield. That way you can enter in a separate line for subscribers and the gate arm auto raises for you to then be guided by a staff member onto the track while you stay in your car. The whole process is fast and after (or before) you have access to free vacuums indoors or out. The subscription service (optional) allows unlimited visits. I am pleased. I do wish it was trackles but as long as they are there to successfully guide me (no mishaps so far) I am happy.

By no means am I car wash type of guy... you know... the people that buy a subscription and go get…read morea weekly wash... but after a salty couple weeks, ITS TIME. We were down on this side of town and had some time to burn, so... enter ModWash. The biggest reason for my low stars is the corporate decision to have a human at the kiosk. Why spend so much money on a UI and self-service kiosk... to have a worker waste my time and theirs to push the buttons for me AND to tap my credit card for me. I mean... I guess you get your free ModWash air freshener from them... but like... cmon... what a weird concept. The washes are also overpriced but that is just a ploy to have you signup for their monthly/yearly subscriptions. Wash did the job. Dryers dried. Car is clean.

Am in the process of cancelling my membership. I went this morning at about 9am. The carwash was…read moreblocked with cones and there were NO WORKERS to be seen. NONE! This has happened before during normal business hours. WHO HAS TIME FOR THIS? NOT ME. Also, the Penn Hills store has canopies shading the vacuuming areas. The Wilkins store SUCKS. I am cancelling my membership and am joining the wash right next to it.

Conveniently located and well maintained!…read more Nestled right in a busy location but perfectly visible on the main road, this car wash is in the best spot. The entry is a little loopy to best utilize their small footprint, but there was literally no wait as they quickly go through the cars. Well marked for guests vs members.. and the employee at the front was no nonsense in getting right through the transaction. $12 for a car wash or $20 for a month of unlimited. The wash got off the last bit of winter mess and dried relatively well. Good value, but really it is mostly the great spot!

Do not sign up for their monthly washes or their specials. This company will keep charging your…read morecredit cards without letting you know. Once they put the sticker on your windshield you have joined a membership even though they don't tell you that. This company needs to be taken to court for nondisclosure of charges.

For the last 7 yrs I had absolutely no problems here, the group gab has stopped…read more Every time I go through i always asked not to get sprayed with the bug spray and its been no problem, so today when I went I asked the guy not to spray my car and he said ok and when I rolled my window up he sprayed it any way and laughed, he did this before and I just didnt make a big deal about it but today he rubbed me the wrong way, I have asthma and my daughter has copd an it smell like a chemical to us, im giving them one more try, and if hes there and sprays my car im stopping my car, and doing what I told the Mgr earlier what I was going to do plus I'll end my contract and go elsewhere, remember there's a lot of competition and my 7-8 yrs with you all will be ended because I dont need to be annoyed buy a smart ass guy

I have been a long time customer dating back to the Auto Bath House days. They always did a decent…read morejob, and it was generally worth the weight. Since the transition to Rocket, it seems the main priority hasn't been quality of service, but rather pushing as many subscriptions as possible. On my most recent visit, I went for the most expensive service. Not because they do a great job, but because I'm hoping that maybe that visit will be the visit they remember to do all the services I pay for. Sometimes, it's not doing the windows. Other times, it's not vacuuming the backseat. Today, it was doing such a poor job on cleaning my wheels -- and yet when I had to ask them to re-do that, I'm looked at like I was demanding their firstborn child. I realize it's a busy car wash, and I'm not expecting a detail level of service. But if you're charging $36 for a service that used to cost around $20 at the same location under a different name, I think we can be a little more fastidious about the offerings.

I had an issue with the soft touch carwash and Joyce kindly helped! I'm glad that she was present,…read moreespecially on a Sunday evening(half an hour before Superbowl). I had introduced myself as Andrew, so if you remember.. Thank you, Joyce, for the assistance and the free black ice air scent.

Best car wash, undercarriage, drier, shine, location, great price. I live in Munhall & will travel…read morefor my car wash

We came at 9 am (within their working hours) and they were closed. We even got waved off by an…read moreemployee telling us to leave because they were not open. Their hours are 8 am - 8 pm and we got kicked out.

I used to go to Wilkins township. But I'm going more to the other locations. Wilkins equipment is…read moreneed of repairing

Ugh. Do not go…read more Awful experience. Car damage that clearly happened inside their wash; refused to do the right thing. Would not release video to my insurance company that would show they were at fault. Customer service was appalling. Rude and condescending. The actual employees at the wash are hardworking folks, the rest, forget it.

The wash is fantastic, but there are a couple of things on which they can improve. For example,…read morethey ask that you not steer, put the car in neutral, and not brake upon entering the car wash. I get it, but at the end of the entire cycle, when I'm prompted to exit, I have to step on the brake in order to shift from neutral to drive. Often, there have been cars being cycled through which were just a few feet from my rear bumper. ALSO, there wasn't a lot of thought that went into their website and it shows. For example, if you have an issue, i.e., canceling a membership, an inquiry, etc., then you must call their corporate headquarters in Ohio, instead of the local branch. Just creates headaches, especially when they're gone for the weekend. Too bad because, like I said, their car washes are actually very good.

So after the remodel of the place we decided to go and check it out. Before the remodel it was an…read moreok car wash. Usually seemed to be a pretty good job. Never really an issue. Years ago there was wait time. Then it got to a point of it didn't matter the time or day. Never a wait time no matter what. Always seemed to have more people working then needed. Went thru last night around 630. Once again no wait time. Picked the $35 car wash since it had been 2 months since the last wash. It changed a bit from the remodel in the way that it's set up but not that much. Go thru and then get out to have the inside of the car done. Pretty quick process from arrival to leaving. After leaving looking over the car at the house and I noticed the tires were wiped down. The door base not wiped down nor were the mirrors wiped down. There were not as many people working as I used to see here. Maybe that's the issue. For $35 on a car wash I expect the small things to be done. If I was doing a $15 auto car wash then I'm willing to except some things not being totally cleaned. For that price it should be near perfect. The place got a make over and a new coat of paint. What didn't change was how over 5 years ago it was one of the best washes in the area. Now it is just an over priced car wash that doesn't pay attention to details. If we would have noticed these issues when we were there we would have said something then. It's been open under this new system for a while so I think they have had time to work out the kinks.

This new wash in Monroeville requires you to stay in your car and go thru the car wash. Bad idea…read more Nobody wants to sit in their car and go thru the whole washing mechanism. Not my idea of a top flight car wash. My wife went through and the system did not properly pick up her car on the track to pull it thru. Some 'guy' started yelling at my wife telling her she was doing something wrong when she was just sitting in her car against her will, and better instincts wishing she was not in the car, but not doing anything but sitting there. The 'guy' told her she must have her foot on the brake or the car was not in neutral. She yelled back 'I don't want to be in here in the first place, and I am not doing anything wrong. My foot is not on the brake and yes it is in neutral. Finally they got the faulty system to start pulling the car through. At the end, they did a halfhearted, poor inside cleaning. Really a waste of $30 dollars. One of the 'girls' working there told my wife the my wife's car was not the first car that day that did not go through properly as expected. When some 'guy' yells at the customer and tells them they are the problem I can only surmise three things: first that 'guy' should find something else to do; second this is a poorly thought out design; third we will be looking elsewhere for a quality car wash.

I have had 2 vehicles detailed at this business and they did a superb job. Detailed to perfection,…read moreabsolutely highly recommend it.

I pulled in for a full wash and Vacuum on 9/6/25 I was…read morecharged $40 which is OK I'm older It's easier to pay to have it done. My car was vacuumed in the front center not along the doors. The console, cup holders and dash were still dirty. leather seats were not wiped, Very disappointing