I have been a long time customer dating back to the Auto Bath House days. They always did a decent…read morejob, and it was generally worth the weight. Since the transition to Rocket, it seems the main priority hasn't been quality of service, but rather pushing as many subscriptions as possible. On my most recent visit, I went for the most expensive service. Not because they do a great job, but because I'm hoping that maybe that visit will be the visit they remember to do all the services I pay for. Sometimes, it's not doing the windows. Other times, it's not vacuuming the backseat. Today, it was doing such a poor job on cleaning my wheels -- and yet when I had to ask them to re-do that, I'm looked at like I was demanding their firstborn child. I realize it's a busy car wash, and I'm not expecting a detail level of service. But if you're charging $36 for a service that used to cost around $20 at the same location under a different name, I think we can be a little more fastidious about the offerings.

I was a customer here for years. Until now!!! About a month ago, the driver side mirror (which was…read moreturned inward) on my Range Rover was damaged. With the attendant, we took pictures and submitted the claim. Today they got back to me with a photo of the sign displayed that removes them from liability to side mirrors!!! I AM FURIOUS!! I've been paying over $50 a month for years and they just denied my claim as if it didn't happen AT THEIR FACILITY!!! Don't waste your money because they could care less about you ir your vehicle. My whole family USED TO be members until now. Friend got tire damage on her BMW the same day. THE MACHINES ARE DEFECTIVE OBVIOUSLY!!! USE AT YOUR OWN RISK!!!

I paid $15.00 for the drive thru car wash light turned green door never opened called phone #…read morenothing rip off!! Called # 4 times

I have been coming to this carwash for years and never had a problem until yesterday. I used my…read moredebit card for the $15.00 wash--it took the payment, but the machine didn't print me a receipt. The green light came on, but the door only went up about a foot. I called the number listed on the board if you needed help--there is no way to leave a message--very frustrating. I'm out $15.00 and still have a dirty car. I posted on the "Monroeville Cares" website and someone gave me an email address to report my issue to--no response from anyone. Totally disappointed in the lack of customer service--unless someone reaches out to me, I will NEVER go there again and will NEVER recommend this place to anyone. I give BJ's a "NEGATIVE 1" rating...

Great staff. Always remember the regular customers. They deserve a medal and a raise! Always in…read morepoint yet they still get a hard time for just doing their job! How is that? The place has been robbed within a years time. Stay safe!!!

Gas only stop, and it went off without a hitch. I've been in this Getgo numerous times for this and…read morethat. Not a big shop, and the coffee bar is basic and minimal. The place is normally reasonably clean, but not well-kept. As for the gas, no worries, but the policy where GE removes any leftover perk credits once you redeem and fill up is kinda "bah"...not a fan of that cheap move. Hence, 4 stars, not 5. Having said that, I always redeem my perks for 30 gallons, taking extra 5 gallon red cans. I got 30 gallons for $2.97 this time...so that's good enough to make me smile.

Expensive for their top priced car wash. It currently is 22.00 with tax for ceramic sealant car…read morewash. You stay in your car, pay at a drive-up machine with an attendant guiding you onto a track that then guides you through the wash. Takes mere moments for entire process. Don't think 22.00 for moments worth of an exterior only wash is gonna cut it for any future visits but it looks as though it washed well.

The best automatic car wash I have ever gone through. The staff hand washes all the tough spots and…read morewheels of the car before going through. After there are outside stations with vacuums, window and upholstery sprays, interior cleaning sprays and an assortment of scent sprays. They also provide bins full of clean soft clothes the apply sprays and dry any wet areas and door frames. A fabulous idea. I wish there was one near Greensburg,Pa. And all under $20! Friendly service with an employee outside to assist with your wash choice if needed. Only improvement would be to lower the touch screen. Short people could not reach the screen through a car window.

I love coming here on a Tuesday when I'm at work because Tuesday is discount day on all services! I…read morehave had a few times that the back gate wasn't cleaned well and was still dirty to touch after washing but I prefer the hands free compared to brushes and rollers. I have had one issue and getting ahold of someone proved to be difficult but other than that they are a great place to go!

Absolutely a rip off, terrible quality and extremely expensive. My vehicle was dirtier when I left…read morethan when I got there.

I used to go to Wilkins township. But I'm going more to the other locations. Wilkins equipment is…read moreneed of repairing

We came at 9 am (within their working hours) and they were closed. We even got waved off by an…read moreemployee telling us to leave because they were not open. Their hours are 8 am - 8 pm and we got kicked out.

I have used ModWash on William Penn Highway in Wilkins several times a week since I got my new 2022…read moreJeep Grand Cherokee. I have always been impressed with how fast the line goes and the overall quality of the wash. I like having towels to finish drying the car and getting the windows done. But the best part about this location is the staff. I was recently helped by Seth when I needed to change the license plate number due to receiving the permanent plate. He went out of his way to be helpful and quick despite having to deal with a rude and impatient customer at the same time. I really appreciate the professionalism this young man displayed. Looking forward to keeping my ride shined up at ModWash in Wilkins all summer!! If you haven't signed up for unlimited washes yet, just do yourself a favor and do it! Money well spent.

By no means am I car wash type of guy... you know... the people that buy a subscription and go get…read morea weekly wash... but after a salty couple weeks, ITS TIME. We were down on this side of town and had some time to burn, so... enter ModWash. The biggest reason for my low stars is the corporate decision to have a human at the kiosk. Why spend so much money on a UI and self-service kiosk... to have a worker waste my time and theirs to push the buttons for me AND to tap my credit card for me. I mean... I guess you get your free ModWash air freshener from them... but like... cmon... what a weird concept. The washes are also overpriced but that is just a ploy to have you signup for their monthly/yearly subscriptions. Wash did the job. Dryers dried. Car is clean.

Tonight was the third time I've used Clean Express. It does a good job and cleans and rinses well,…read moreplus dries well. I feel Clean Express is more effective than Mod Wash in Monroeville, plus a regular wash at Clean Express is only $8. Mod Wash is $10. Give it a try!

Absolutely horrible busted a piece off my car and now won't fix it wasn't broke before I went in…read moreand it's such a low price to fix it's truly upsetting they won't stand by their product. Never had this happen anywhere else. Disgusting to see how far customer service and accountability has fallen. I had to add a star so I could post this,I wish I could do negative 5stars

WetGo car wash at the North Versailles location is the best. Not only does your vehicle get…read moreshowroom clean the staff at this location are the best! Professional, friendly and helpful especially the manager ED he is a true asset to WetGo and I highly recommend this gentleman to discuss your needs. He is always happy to greet every customer! thank You! Dave Helmstadter Davehelmstadter@comcast.net

A recent addition adjacent to the GetGo on the corner of Rts 30 and 48 in North Versailles. It's…read morenew, and quite the set up. I got a simple basic wash for $10 bucks and it did a great job. Soapy, sudsy, scrubby, rinse and dry. Free vacuums to boot when you're done! The attendant was kinda pushing the "get the monthly scrub-a-dub-dub" program, but that's okay...it could be a good idea for some folks. All in all...a great spot to get your car spotless!