Bought my costume in a hurry at 4pm Halloween day, the dressing room line was too long so I went straight to the cashier who told me if the costume didn't fit right I have until 8pm to return or exchange it so I bought the costume and left. When I got home, I was going to try it on and I realized the zipper was broken so I immediately drove back, knowing I wouldn't have a lot of time to get ready, I waited in line for 15 minutes until I got to a register and I told the lady "I need to return this since you guys don't have another one because the zipper is broken which I didn't realize" the lady had a rude attitude and told me she couldn't do a return. I explained to her that an hour ago, a different employee (who I didn't see anymore) told me I have until 8pm to return it. The lady continued to give me attitude and told me I was lying that her coworker wouldn't tell me that, she pointed to my receipt that says no returns. I told her I would have tried it on first if the first lady told me no returns, I asked if there was somebody else I could talk to and she told me that SHE was the manager. I was disappointed that, that was the way a manager would speak to a customer. I said so I'm just out $40? She told me "yup" I told her once more that I didn't think it was fair that her employee told me I could return the costume and she's not letting me. She started raising her voice asking me what the cashiers name was which I didn't know, I told her which register I was on and she told me that girl wouldn't tell me I could return the costume blah blah the conversation went in circles so I got mad and just walked out. The need to hire a different manager because that one doesn't know how to talk to people properly. I will never go back. read more