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Spirit Airlines

1.4 (34 reviews)

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Kirby H.

Cheap tickets, uncomfortable seats. Nice that they give you a seat assignment unlike southwest. Wish they had WiFi on all flights. For the money it a good value. Don't pack a carryon though, just a backpack. Anything more they will charge you and then your value ticket price goes out the window. If you want to bring luggage, take a different airline.

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3 years ago

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1 day ago

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4 months ago

Absolutely the worst period, late, no flight info, no communication, no help, not enough staff.

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10 months ago

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9 months ago

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7 months ago

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

Excellent service always! I frequently fly. Spirit is on-time. Friendly, and reasonably priced.

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2 years ago

Late. Staff very rude. Forced to pay 100$ for carry on charge and prices are comparable to American airlines but quality is way lower.

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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Spirit Airlines Reviews in Other Languages

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United Airlines

United Airlines

1.7(30 reviews)
0.1 mi

Staff and gates agents were friendly. No issues with check in or boarding…read more Decent amount of flights from EWR to CMH.

United is really committed to making things disappear... first my flight, then my review from their…read moreGoogle page lol. At this rate, I wouldn't be surprised if they erased my memory of the whole experience. But accountability? That's one thing they have no interest in making appear... In the early hours of 01/07/2025, my mother and I (both American citizens following U.S. travel guidelines) arrived at the Port Columbus International airport (CMH) around 04:00 AM for our 06:00 AM United 3430 flight, giving ourselves ample time to check in. CMH was only our connecting point to IAD, where we were scheduled to board our actual international flight. Despite this, United's check-in staff insisted my mother and I present our tourist visas. This demand made no sense, CMH was just a connection to IAD, where we would board our actual international flight. Their request was completely absurd because, per IATA's official guidelines for our destination, a tourist visa was not required in advance, as we were eligible to obtain one upon arrival. This highlighted an alarming lack of knowledge for airline employees responsible for passenger check-in. Yet, instead of verifying the information, they denied us boarding entirely. This wasn't a misunderstanding. It was pure incompetence and a blatant refusal to verify U.S. travel regulations and IATA policies. Even when we had a United customer service representative on the phone ready to clarify, the check-in staff outright refused to listen. Instead of handling the matter professionally, we were met with hostility and condescending behavior from multiple check-in employees. One staff member even went as far as to question the validity of the U.S. government's own website, scoffing at the guidelines and responding with, "Well, honey, this is 2025..." as if government travel policies somehow expired at the start of the new year. After over five hours of trying to clarify the situation, their dismissive and condescending attitudes persisted. With no other option, we rebooked our travel through Cathay Pacific for 01/09/2025, entirely at our own expense. Our new itinerary had us flying American Airlines from CMH to ORD, connecting to Cathay Pacific. Because of this, we missed the funeral, adding to an already difficult time and preventing us from grieving properly. We had no such issue flying with American Airlines on a nearly identical itinerary with an international connection on 01/09/2025. Yet, United's check-in staff insisted their rules were different, something I've never encountered before. They claimed we needed to present tourist visas, which was completely false. Airlines don't set their own visa requirements; they follow government regulations and IATA guidelines. Somehow, with this crew, that was up for debate (lol). Their refusal to verify the correct information before denying us boarding was completely unacceptable. That failure to follow proper procedures caused us unnecessary stress, financial loss, and, most importantly, made us miss a loved one's funeral. To make matters worse, United has refused to refund the flights they wrongfully denied us boarding on, despite the fact that their staff's failure to follow basic procedures caused this situation. Instead of taking accountability, they've forced us to bear the financial burden of their mistake. Not only did we lose money, but we had to spend time and energy finding another way to reach our destination. Instead of grieving our loss, we were left scrambling to fix a situation United never should have caused in the first place.

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United Airlines
United Airlines
United Airlines

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Air Canada Express - The Jet

Air Canada Express

2.0(2 reviews)
0.0 mi

Booked through United and being part of the Star Alliance the carrier was Air Canada. Flight itself…read morewas a good experience to Toronto but departure from Columbus was delayed. Seating for this gate is limited as several gates are in the area and this gate is at the end. Our return flight was also delayed. Three (3) Stars given the delays out of Columbus and the face the if your book through United the actual Flight Number for Air Canda is different. Example is our United Airlines Flight 8554 to Toronto is Air Canada Flight 8754. Same Flight. Very Confusing. The airline could do better communicating this at the gate and when boarding calls a start. With the delays and different flight numbers it caused some unnecessary anxiety for this little International flight.

The worst flight experience I've ever had and I've been on a lot of flight experiences. This…read moreairline doesn't deserve one star. They had a malfunction issue and decided to restart the plane to make the signal go away and we ended up waiting an hour on the plane before we took off. The ride was super bumpy. All the workers seemed like they were hired yesterday, they were super unhelpful. The connection flight was also air Canada and they also had a malfunction and took thirty minutes to get off the ground. We practically drove to our destination. Would not recommend.

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Air Canada Express - Columbus Marketplace Gate B

Columbus Marketplace Gate B

Air Canada Express - Snacks

Snacks

Air Canada Express - Friendly little suitcase

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Friendly little suitcase

Spirit Airlines - airlines - Updated May 2026

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