SWA in Columbus is pretty sweet. It's usually pretty easy to check in and get through security…read more They have a clear lane in the terminal. And it has a Vino Volo AND a Donatos Pizza. There are only a few gates here so it's rarely super crowded at any of the establishments. And the SWA Staff is always helpful and friendly. Boarding has changed in 2026 and the different groups are clearly marked on the screens in the boarding area. Preboards and Priority go before Group 1 so don't get too bent out of shape if you're first in line in Group 1.

This was so small. There were 2 spots to eat but the intercoms were so muffled that it was hard to…read morehear announcements. One ick was that there were birds flying around inside. I was happy to see the happy black history month displays around. Another great highlight was the toddler seat and baby changing table in the accessibility family room.

Decent airport!…read more Nice and small and easy to navigate! Right when you get there you walk in and there's three gates. The signs are very helpful and make it easy, for the most part, to find which gate you're supposed to be at! Security lines are never crazy long, and sometimes a breeze! ONLY gripe would be that if you accidentally go through security for the wrong gate there's no easy way to get to your accurate gate other than to go back out and then to the correct gate. I've done that before but thankfully the airline let me come back the next day for the same flight. lol! woops! Airport staff are always helpful and friendly. Never a bad experience.

This review is for the Concourse B Security Checkpoint. CLEAR took longer than Standard Screening…read moreand TSA Pre-check. The touchless pre-check seemed to be the way to go today. It's a Monday but was really surprised at the delay for CLEAR. Once thru the process, it was fine but only two security lanes open. This is why I always allow extra time so I don't stress too much.

Staff and gates agents were friendly. No issues with check in or boarding…read more Decent amount of flights from EWR to CMH.

United is really committed to making things disappear... first my flight, then my review from their…read moreGoogle page lol. At this rate, I wouldn't be surprised if they erased my memory of the whole experience. But accountability? That's one thing they have no interest in making appear... In the early hours of 01/07/2025, my mother and I (both American citizens following U.S. travel guidelines) arrived at the Port Columbus International airport (CMH) around 04:00 AM for our 06:00 AM United 3430 flight, giving ourselves ample time to check in. CMH was only our connecting point to IAD, where we were scheduled to board our actual international flight. Despite this, United's check-in staff insisted my mother and I present our tourist visas. This demand made no sense, CMH was just a connection to IAD, where we would board our actual international flight. Their request was completely absurd because, per IATA's official guidelines for our destination, a tourist visa was not required in advance, as we were eligible to obtain one upon arrival. This highlighted an alarming lack of knowledge for airline employees responsible for passenger check-in. Yet, instead of verifying the information, they denied us boarding entirely. This wasn't a misunderstanding. It was pure incompetence and a blatant refusal to verify U.S. travel regulations and IATA policies. Even when we had a United customer service representative on the phone ready to clarify, the check-in staff outright refused to listen. Instead of handling the matter professionally, we were met with hostility and condescending behavior from multiple check-in employees. One staff member even went as far as to question the validity of the U.S. government's own website, scoffing at the guidelines and responding with, "Well, honey, this is 2025..." as if government travel policies somehow expired at the start of the new year. After over five hours of trying to clarify the situation, their dismissive and condescending attitudes persisted. With no other option, we rebooked our travel through Cathay Pacific for 01/09/2025, entirely at our own expense. Our new itinerary had us flying American Airlines from CMH to ORD, connecting to Cathay Pacific. Because of this, we missed the funeral, adding to an already difficult time and preventing us from grieving properly. We had no such issue flying with American Airlines on a nearly identical itinerary with an international connection on 01/09/2025. Yet, United's check-in staff insisted their rules were different, something I've never encountered before. They claimed we needed to present tourist visas, which was completely false. Airlines don't set their own visa requirements; they follow government regulations and IATA guidelines. Somehow, with this crew, that was up for debate (lol). Their refusal to verify the correct information before denying us boarding was completely unacceptable. That failure to follow proper procedures caused us unnecessary stress, financial loss, and, most importantly, made us miss a loved one's funeral. To make matters worse, United has refused to refund the flights they wrongfully denied us boarding on, despite the fact that their staff's failure to follow basic procedures caused this situation. Instead of taking accountability, they've forced us to bear the financial burden of their mistake. Not only did we lose money, but we had to spend time and energy finding another way to reach our destination. Instead of grieving our loss, we were left scrambling to fix a situation United never should have caused in the first place.

GREAT TINY LITTLE AIRPORT!…read more Parking is super convenient, but kinda expensive, at $12 per day. The airport itself is tiny so security is a breeze! STUPID to have to pay $45 to get through security with a regulary ID that hasn't been upgraded to a real ID. They don't do any additional screenings to ensure you're a REAL non-threatening person... u just pay $45 and then they look at your regular ID to check your name against your reservation... lol. BUT the airport itself is great! SMALL airport, security is a BREEZE and the TWO little gates are perfect. Allegiant flight was delayed and they put out waters and soft drinks for us so that was a nice gesture from Allegiant. The airport is just so convenient, I will gladly use this one ANY time I can over Columbus, just from the pure convenience aspect of parking and getting to the gate quickly. I will have to drive father and past Columbus to get to this one, and parking is $4/day more expensive, but I will do it every time!!!

I really didn't know the Rickenbacker International Airport existed until I made the reservation…read more It's a very small airport with a limited number of gates. Very easy to get through TSA and short walk to the gates. I would use this airport again; definitely.

I haven't taken my flight yet. But there was a problem when I booked the flight over the phone. The…read moreperson putting in my information spelled my last name wrong. It took 2 robots and one live person to get my information corrected

Delayed 3 times in a row! I understand delays sometimes…read morehappen for weather or other issues but the last 3 times I flew, it was American and all 3 times, the flight was delayed over 2 hours each. One of the flights was 3 hours delayed causing me to miss my connecting and had to stay overnight . American tried to fight me on providing lodging but eventually agreed. There is never an explanation why the flight was so late - just we were behind - sorry ! Moving forward I will never choose American again . I'l pay more if necessary, because saving a few dollars is not worth my entire plans being destroyed. Let me know of you figure out your issues American. Maybe I'll give you another shot.

It's Delta. Generally the best airline option there is... especially coming out of Atlanta!…read more On time departure, friendly service, most options, and pretty good seating. I really try not to fly anything but delta anymore... if I can help it. Everytime I have a complaint I then end up having to fly a different airline and learn that delta really is the best.

No problems on my most recent experience with Delta. My family and I were flying to and from JFK…read more No delays, which was a great thing not to deal with on our vacation. We all slept on both flights, which was great. Always good not to have a bad flight experience.

There's a reason that this is a cheap air line because you have the basic price and then you have…read moreadded costs. You can either take it or leave it. A personal item is included with the cost of your ticket. If you want to carry-on at least when I flew it was $70 with your own seat pick. This makes your ticket a zone 1 with zone 1 loading on the plane first. The flight attendances were pleasant and courteous. There is an up charge for anything to snack on or drink. I didn't get any so I can't give you a price for that. The bathrooms were the smallest I have ever seen. Make sure you lock the door! I feel like the pilot did a good job flying in the conditions that were given to him, even though it was a little rocky

I recently booked a trip to Orlando on this airline the price was $455.00 no movie screen…read moreeverything was à la cart beverages , Water , Juice $4.39 snacks $5.39 ( including M&M 's ) i was supposed to arrive at 11:07 we've had 3 delays now it's 1:30 am been at the airport almost 9 hours the only thing they say is it's a maintenance issue? why would anyone use Frontier Airlines please book any Airline but this one you will be thoroughly disgusted the way they treat you sincerely E Antonelli

Quick trip from Orlando to Columbus. The flight was moderately smooth as there was a lot of wind…read more The flight steward was pleasant. The seats were ok but the tray was TINY. I don't know if that made me feel like there was more room or less. At least there was a lip so my iPad didn't fall off. The cost was cheap considering it was booked the same week I flew. Extra $ for carry on but you know, you will have that when booking less expensive airlines

Absolutely the worst period, late, no flight info, no communication, no help, not enough staff.read more

Flight was on time and we even arrived at the destination early seats weren't the most comfy and…read morethe snacks were slightly overpriced but overall good airline also the flight staff were nice

So far it is a horrible experience flying Allegiant Air. If we could get off the ground it would be…read moreawesome! The flight has been significantly delayed without explanation. The weather is great at the departure and landing airports. The crew is just standing at the front doing nothing. When asked, "Why the delay?" We are told maintenance paperwork. How long does it take to fill out paperwork?!! The steward's voice making the announcements was so soft you couldn't even hear the safety instructions. Besides the awesome legroom, this plane has nothing. I'm sorry, but if you are going to make us get in at 12:30am in the morning, we need much better treatment. So far I am not a fan!

Booked through United and being part of the Star Alliance the carrier was Air Canada. Flight itself…read morewas a good experience to Toronto but departure from Columbus was delayed. Seating for this gate is limited as several gates are in the area and this gate is at the end. Our return flight was also delayed. Three (3) Stars given the delays out of Columbus and the face the if your book through United the actual Flight Number for Air Canda is different. Example is our United Airlines Flight 8554 to Toronto is Air Canada Flight 8754. Same Flight. Very Confusing. The airline could do better communicating this at the gate and when boarding calls a start. With the delays and different flight numbers it caused some unnecessary anxiety for this little International flight.

The worst flight experience I've ever had and I've been on a lot of flight experiences. This…read moreairline doesn't deserve one star. They had a malfunction issue and decided to restart the plane to make the signal go away and we ended up waiting an hour on the plane before we took off. The ride was super bumpy. All the workers seemed like they were hired yesterday, they were super unhelpful. The connection flight was also air Canada and they also had a malfunction and took thirty minutes to get off the ground. We practically drove to our destination. Would not recommend.