I am the manager of an east bay pulmonology practice and have been for 18 years…read more I also have been fortunate to have worked with Home Health Resources for that period of time and would like to publicly commend them, not just for their excellent service, but for the way they go way, way above and beyond to meet our patient's needs. They are simply the best in every way. I will be retiring soon but could not go without saying Thank You Art, Lori and Al for what you have given to our patients and to the community.

Amazing, reliable, comforting is just the beginning of how I would describe this company. When…read moredealing with breathing issues for yourself or a loved one you need to know that you can count on the providers of care. That is exactly what you get with Home Health Resource. My father is a critical care patient with a lot of needs that many nurses are even intimidated by so in this process i need to know that if I have an issue I have somewhere to turn. Not only has Art been there every step of the way but he has made sure to relieve any concerns before they come up. Thank you for being such a great company. I wish more home Healthcare companies were as reliable as you.

Professional, courteous and were very, very, accommodating to our need for quick estimate and…read moreinstallation.

From the owner: The products we offer at our Pleasanton office include:…read moreStair Lifts (Straight Rail, Curved Rail, Outdoor) ADA Compliant Wheelchair Ramps (Threshold Ramps, Lightweight Ramps, Folding Ramps for traveling, Modular Ramps) Wheelchair Lifts for Cars (sedans, SUVs, Pickup Trucks, Minivans, Full-Sized Vans) Patient Lifts Pool Lifts Bath Lifts, Grab Bars, and Bath Safety Commercial-grade Solutions Incline Lifts for Stairs Vertical Platform Lifts (Porch Lifts, Wheelchair Lifts) Energy-Efficient Home Elevators Product Rentals Jacuzzi and Spa Lifts Turning Automotive Seats And Much More!

Tere, is an absolute gem. She is vested in you and in you receiving the highest of care and…read moreequipment.

I and my family have suffered a bit due to my moderate to severe hearing loss from military service…read moreover 35 years ago. I have tried the EARGO product which worked well for about a year, but after numerous failures made them unreliable and the warranty was only good for a year. I then went w/o any hearing aids for a year which was terrible for me in restaurants & yes one on one conversations. I heard about Connect Hearing. I contacted them and spoke to Heather Porter. Making an appointment was a pleasure and easy. Heather has a friendly demeanor which made arrangements easy and set the tone that I was going to deal with professionals. This opinion was reinforced in person. Doug Kuenning, Hearing Aid Specialist, gave me a very thorough hearing test which confirmed what I already knew from previous tests. My hearing was bad in the speech range and it wasn't getting better over the years. Doug asked me specific questions about my hearing history and checked the inside of my ear. Doug went over the hearing test with me explaining why I was having trouble in various situations. Doug is a serious and meticulous hearing profeswhen it comes to discussing hearing loss and as he wears them too. His knowledge is pretty amazing and you are put at ease when he speaks. He enjoys probing his clients to get us to explain our hearing experience. FYI I was having trouble especially in crowded rooms or even hearing my grandson in the back of my car. Sometimes I had to pull over to turn around and talk to him. After some additional conversations Doug recommended a behind the ear (BTE) device. I am a bit vain but Doug reviewed the device and showed me how well it is hidden (he had a mirror) so I was offered a free trial for a week which turned out to be a bit longer but this was no issue and no obligation. He explained how this specific model would apply to my hearing problems. Well I went on vacation and returned to Connect Hearing after 10 days. Doug's recommendation made my vacation in the mountains significant better. I could hear my wife during the airline trip, hearing the waiter/waitress in restaurants was easy, I could hear birds & streams on our hikes and most importantly I can hear my grandkids speak in the car. I will wrap this review up thanking Doug for his expertise and Heather for her hospitality. I now own my aids for about 3 months and I am thrilled and my family is too. I have returned to Doug twice more and as hearing adjustments should be made over a period of time as my experience allows Doug to make very small computer adjustments to provide me with the best hearing. One question remains, why didn't I work with Connect Hearing years ago? Thank you Doug, Heather & Connect Hearing. I love my new life. February 2020 I stopped by to ask a few questions and Heather helped me out. Heather is always helpful to her clients and I bought my aids 18 months ago. I got my hearing aids cleaned, received a few tips on cleaning and picked up more batteries. This is a great company and they provide ongoing great custody service. Thank you Connect Hearing!

I really appreciated the pharmacists kindness & help whenever I come to pick up things for my…read moregrandpa. The younger (I'm so sorry I think he's Indian) guy is always patient & again just very nice and helpful. People always leave bad reviews but I don't think anyone takes the time to talk about the good stuff even if it's something small.

I am, as I type this, on hold with the pharmacy, trying to get an update on my son's prescription…read more They said they would "check on it." It has been 27 minutes and every time the phone starts to ring again, someone picks it up and hangs up so that I go back into the hold loop. This is the WORST PHARMACY I've ever had to deal with. ZERO STARS.

My best friend had a neurodegenerative condition, he needed a lot of help and we desperately needed…read moresomeone to help us take care of him. We had initially selected another service, but the had a Covid outbreak the day we were supposed to talk, a couple of days before heading out on vacation. The other service gave us Aimee's phone number, and it was amazing. Aimee understood immediately what we needed, and offered to visit us right away, in less than an hour she was there. I was a bit concerned, after all, 3 gay men dealing with to Catholic ladies... I had no reason to be concerned at all. Aimee was not just professional, but caring and understanding, and we got a caregiver who was also a gay man, so my friend felt more at ease. The team made by Pablito, Ninfa and Rosemarie was very professional, always on time and made our friend's life much easier. They became like family, gave him professional care, allowed us to have more time for ourselves and rest knowing our friend's needs were being take care of. Our friend died recently, leaving a huge hole in our lives, we miss him, and we are sad, but we are also happy and in peace because with Kindred at Home, he had professional care, he had lovely , kind people helping him, every day. He became stronger, he gained weight and was healthier, before he died. Thank you, Aimee, thank you, Claire, you were key in the last months of his life and we can't thank you enough for all what you did for us. I cannot stress enough how much I recommend this service.

Kristin is a complete "Life Saver" She was kind enough to…read moreloan me a wheelchair for a few days to get around until I get one delivered today. Your kindness means everything, Thank you Kristin

This company offered n95 masks for sale. My Amazon purchase was never fulfilled and the company…read morewill not take responsibility for the mistake. Avoid OZ medical at all costs.

From the owner: Oz Medical Supply carries a complete selection of home medical equipment in Pleasanton, CA. Call or…read morestop in today!

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

Pharmacy department was very helpful. Will come again to…read morepickup prescription. Front desk kiosk check out can be improved: the machines do not recognize my phone number. Quick pickup on and item, I will definitely come in, very bright amd clean store.

Always great, friendly, mindful customer service at the drive thru and pharmacy counter. I have…read more100% trust in these folks when it comes to filling my family's prescriptions.

I went home after nearly 8 weeks in rehab post surgery. I can truly say the the PT I received by…read moreJohn, my therapist, was terrific. He was knowledgeable, thoughtful and professional. I did not need any other assistance since my rehab was pretty thorough but I am so grateful to John for getting me from one foot and a walker to two feet and one crutch. His training method and exercise program was one of encouragement and rehabilitative. .

Amazing team of nurses and office staff. My uncle was discharged from the hospital and needed PT…read moreand Nursing follow up care and One Health did not disappoint. Both their standard of practice and communication are a cut above the rest. My uncle is very happy with his care and has developed a friendship and trust with each provider. Thanks again!