This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

I came in for walk-in labs and they were so welcoming! They offer water and masks…read more The wait wasn't long at all. (Unlike any other doctor's office!) Everyone was so nice and pleasant. I will be back if needed!

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

Dr Ray gives great injections! I had constant pain in my elbow for weeks. He gave a painless…read moreinjection and I can finally go through the day without pain. Highly recommend this practice.

After multiple visits is when you can tell whether something is going to work or not, whether the…read morestaff and attention are worthy of a write-up, and/or the facilities are apt to the expectations one may have or expected. Especially from medical doctors, nursing and physical therapy, evaluations and assessments. So far, for the issues they have treated me for, I can say... so far, so good. I have not felt a misdiagnosis to date, or adverse recommendations and most of all issues dealt with have been addressed and relieved within expectations. As you are probably aware, like wine, pain and medical issues are very, very subjective and many times unique or exclusive to individuals... not everyone is going to react to, or respond in the same way, nor will your medical professional have the same rapport as mine. Here though I've been satisfied all the way around. The expectations short of perfection, which no one is, have been in responsive, fairly accurate, timely and personal healthcare professionalism. To date, I am satisfied with their help. For these reasons, I do continue to use their services.

My surgeon ended up going on emergency medical leave the night before my surgery, but they called…read moreme immediately and got me set up with another surgeon in the practice. She was lovely, and my original surgeon was amazing during all my preop appointments. They delivered nothing but kind and compassionate care. I do have to knock my review down a star because it was like pulling teeth to get their FMLA department to fill out the appropriate paperwork. I couldn't get ahold of anyone after calling every day for a week and once they filled out the paperwork she put in the wrong return to work date.

I was referred to this office by my primary care physician and waited over a month for my first…read moreappointment with Dr. Jasmine Smith. I spent an entire week trying to confirm my appointment through the automated phone system, but it repeatedly told me my appointment could not be confirmed. I called the office multiple times and was sent to voicemail without being able to reach anyone. The day before my appointment, I was offered a 10:00 AM appointment instead of my original 9:40 AM time due to "scheduling conflicts" by Yvette. I called back as quickly as possible while I was at work and left a voicemail confirming that I could make 10:00 AM but needed a call back to confirm. I also sent a text message stating that if I did not hear back after my voicemail and text message around noon, I would assume the other appointment had been rescheduled and that we were still set for my original 9:40 AM appointment. Instead of confirming either appointment, I later received a confirmation text stating that I had been rescheduled to a Wednesday--even though I had already explained that Wednesdays were not possible because of my work schedule. The following morning, I attempted to call as soon as the office opened and was sent directly to voicemail. I called two more times and was sent to voicemail both times. I ultimately had to drive to the office in person just to get an answer. I spoke with Rita, the office manager, who explained that the scheduling issue was related to a full-office meeting. I was given conflicting information regarding whether this meeting occurs biweekly or monthly, and it appeared that this time was not blocked off appropriately in the schedule. Rita repeatedly explained that there would not be a practitioner available until 10:00 AM and that I could keep the 10:00 AM appointment if I wanted. At that point, I was already extremely frustrated and in tears after spending so much time trying to resolve this situation. I explained that I could tentatively reschedule to another Tuesday while deciding whether I felt comfortable continuing with this clinic. I had also already reached out to my primary care physician regarding the situation. Rita then instructed Yvette to reschedule me for the following Tuesday. Yvette informed me that the next available Tuesday appointment was not until Mid-August. I had already taken unpaid time off work to make this appointment work, and this delay was the result of a scheduling and communication issue that I had repeatedly attempted to resolve. I understand that scheduling conflicts happen. My disappointment is not that my appointment needed to change--it is that repeated communication failures turned what should have been a simple reschedule into weeks of unnecessary stress and delayed care. Patients should be able to trust that when they return calls promptly, leave voicemails, and communicate their availability, those efforts will be acknowledged. How can you trust an office with your body or well-being when they cannot reliably answer a phone call, return a voicemail, or respond to a patient's message regarding an appointment? As a potential first-time patient, I no longer have confidence in this team.

We have had wonderful experiences at this surgery center. The young lady at the front desk is…read morealways so kind and helpful. The center is clean and the staff is very professional. Like all similar facilities, it is way too cold, so dress warm.

Wow!!! London and Diana made us feel so welcome and relaxed!! They are very friendly and helpful!!…read moreThey made coming in pleasant!! ALL of the staff in the surgical area were very kind and explained everything so as to make me feel comfortable! Dr. Fisher is excellent and I highly recommend him and this center!!!

Dr Kramer and Nancy Onyette are the best FCP in Arizona. .. Front office staff is nice and…read moreinviting.. The best!

Always listens to your concerns. Better yet....addresses them…read more Happy that I chose him to do my knee replacement surgery. Treats you like a person.

Quality knee surgeon. Good communication, attention to detail, follow up and of course results!…read more His assistant Hannah Mendez was great too. I have already referred them (And banner health) to friends.

I honestly believe Dr. Azhar saved my life when I had Covid. It was her gentle insistence that got…read moreme treated and on the road to recovery. She is kind, compassionate, truly listens and her knowledge, particularly with women's health, is amazing and spot on. I never feel rushed, or unheard. The office staff is always gracious and accommodating as well, they make every visit a positive one.

Dr. Azhar is a caring, compassionate and knowledgeable physician who truly listens and strives to…read moreknow her patients on a personal level. I appreciate that she takes a holistic approach to treatment, and that she understands women's health issues in particular. I love that when a problem arises, there is a true collaboration between doctor and patient that I had not experienced with previous providers.

Dr. Chapel is A Rock Star!!!…read more Dr. Chapel took care of my medical issue after Only two visits!! He and his staff are Courteous and .......P-R-O- professional!!! Thank you, Dr. Chapel

I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Dr. Riley is very down to earth person who just happens to be really smart and have a medical…read moredegree. I'm usually pretty freaked out by doctors, medical offices, etc. but I don't feel that way with Dr. Riley - he is very calm and a good listener. His office is small and you can usually get an appointment the same day or next.