This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

Dr Ray gives great injections! I had constant pain in my elbow for weeks. He gave a painless…read moreinjection and I can finally go through the day without pain. Highly recommend this practice.

After multiple visits is when you can tell whether something is going to work or not, whether the…read morestaff and attention are worthy of a write-up, and/or the facilities are apt to the expectations one may have or expected. Especially from medical doctors, nursing and physical therapy, evaluations and assessments. So far, for the issues they have treated me for, I can say... so far, so good. I have not felt a misdiagnosis to date, or adverse recommendations and most of all issues dealt with have been addressed and relieved within expectations. As you are probably aware, like wine, pain and medical issues are very, very subjective and many times unique or exclusive to individuals... not everyone is going to react to, or respond in the same way, nor will your medical professional have the same rapport as mine. Here though I've been satisfied all the way around. The expectations short of perfection, which no one is, have been in responsive, fairly accurate, timely and personal healthcare professionalism. To date, I am satisfied with their help. For these reasons, I do continue to use their services.

WOW these ladies really know how to take care of their patients! I was going through menopause &…read moredidn't know what was going on with my body & I know my body! I had been losing my hair, mind & getting a ton of BVs, yeast & UTIs without being sexuly active. They promptly called in refills, got me in for appointments at any of their locations when I needed it quickly. They have taken care if my 20 year old daughter who hadn't even been to a gynecologist yet in her young life. When we both had insurance issues they took care of us no matter what, they make it work! They do have male doctors that are just as great but my daughter prefered female & they all rose to the occasion from calling you to make sure your ok & managing your prescriptions. Both my daughter & our vaginas thank you for everything!

Needed an ultrasound at my yearly checkup, was told they would call me about the results, then I…read morereceived a $65 bill for the 10 minute follow up call. Apparently they charge for all patient results, which was never the case at the other OBGYNs I've been to. They were not upfront about these charges, feels like a scam to me!

We have had wonderful experiences at this surgery center. The young lady at the front desk is…read morealways so kind and helpful. The center is clean and the staff is very professional. Like all similar facilities, it is way too cold, so dress warm.

Wow!!! London and Diana made us feel so welcome and relaxed!! They are very friendly and helpful!!…read moreThey made coming in pleasant!! ALL of the staff in the surgical area were very kind and explained everything so as to make me feel comfortable! Dr. Fisher is excellent and I highly recommend him and this center!!!

Always listens to your concerns. Better yet....addresses them…read more Happy that I chose him to do my knee replacement surgery. Treats you like a person.

Quality knee surgeon. Good communication, attention to detail, follow up and of course results!…read more His assistant Hannah Mendez was great too. I have already referred them (And banner health) to friends.

I honestly believe Dr. Azhar saved my life when I had Covid. It was her gentle insistence that got…read moreme treated and on the road to recovery. She is kind, compassionate, truly listens and her knowledge, particularly with women's health, is amazing and spot on. I never feel rushed, or unheard. The office staff is always gracious and accommodating as well, they make every visit a positive one.

Dr. Azhar is a caring, compassionate and knowledgeable physician who truly listens and strives to…read moreknow her patients on a personal level. I appreciate that she takes a holistic approach to treatment, and that she understands women's health issues in particular. I love that when a problem arises, there is a true collaboration between doctor and patient that I had not experienced with previous providers.

I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

Best doc ever, took my 10-year-old kid, and he did all the tests and diagnoses in one day.read more

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Finding a Family Doctor can be difficult and I have been having a rough time doing so since my…read moreformer Doctor retired recently. The requirements I had were... 1. MD 2. Office with one or two doctors...I hate when there are a bunch of people in the waiting room( especially gross sick ones ugh!). 3. Friendly, staff that actually returns calls! 4. Doctor that doesn't make you feel rushed and listens to your issues! 5. Easy to access, not in a big building that is hard to park in. 6. Available appointments. Dr. Riley is all these things and more. I'm really happy with the ease and the great medical care. His nurses are good with needles as well. I had to get my blood taken and a few shots and she performed like a pro with confidence! So, if you are in need of a new Doctor I highly recommend Dr. Riley. I think they also take most insurances as well!

I don't know if this is normal practice, but the process to become a patient is super slow and I…read moregave up. On Oct 23 my referral & records were faxed over. On Oct 30, I called to follow-up and was told that records were received Oct 28 (5 days later) and that it would take 2 weeks (Nov 13) to review them. As of Nov 18, no one has contacted me. My PCP sent my referral to another practice that called me the SAME DAY and scheduled me for an appointment in early December.

Oh boyyyyy.. the doctors here are good but I've never been to an office that makes you wait sooooo…read morelong. Sure, they'll call you back at your appointment time but you better bring reading material bc you're gonna sit in that little room waiting for a doctor for at least 45 mins. Every time. It's crazy.