1. Omar Syed, MD

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Peoria, AZ

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Omar Syed, MD

5.0 (1 review)
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2.1(80 reviews)
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They started me with Elizabeth Coleman. This was 4 years ago, I don't remember having any issues…read morewith her care. After a couple of months, they handed me off to a guy who was not far removed from school. He comes in and tells me that he is going to take me off of pain killers. Hmm, after being on Percocet for over 10 years, he reduced me to Vicodin and was going to ween me off completely. The big problem with that is that I needed those stronger pills. He offered NO solution, No substitute! Since that time I've had 2 more fusions and the botched first surgery still alters my life. Thank God that when I moved to Kingman (most specialist are horrible there), I found a great pain doctor. I would love to have the Intracept Ablation, which would probably end my 16 year chronic pain issue, but no one wants to take the metal out of my lower back to solve my problem. Anyway, I am back in Phoenix and I would travel back up to Kingman before using Arizona Pain. I understand the bureaucrats are squeezing doctors on giving out opiates, but when they take it away from someone who needs it and tried all the other options other than the ablation, meanwhile a woman walked out with me and called people from the front of their building asking people how many pain pills they wanted to buy from her really pissed me off.

Absolute joke. If you're a new patient, or an amputee, or it takes you longer to get ready in the…read moremornings because you're disabled... make sure to get there 1 hour ahead of the time or they won't see you. Got my appointment scheduled for 8am and showed up 10min early for it. They said because I didn't have their paperwork filled out they couldn't see me and they'd have to reschedule me for next week. I looked at the 26 page paperwork that would probably take me 5 minutes to fill out. Don't get a day off from work usually so I asked if I could fill it out really quick there and they said sure but would have to wait until 1pm to see the next provider. Not to mention there's no seriousness with the ladies behind the desk, as they sit there laughing and joking while they're denying appointments of people who show up 10 min early.

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2.1(28 reviews)
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Anytime I call to make an appointment it takes 30 minutes or more to get someone to answer! I have…read morecurrently been waiting 31 mins just to make my appointment. Thats just ridicules!

This is a zero star rating!! (have to give one star to post, but Im not giving them the star…read more Very disappointed with this facility, actually its like it has a superiority complex. They act like getting pain management from them is some benevolent experience, as though what they prescribe is the end all. My husband was dealing with Julie Overbey and her staff who were so rude to him. My husband has a medical condition that when he urinates it sprays everywhere. They would not let me go back to help get a urine sample so he would not spray all over their floor. He was trying to be respectful. He was so embrassed trying to explain this to them. He asked them if he could have a water because he did not feel like he had to urinate and they refused to give him a bottle of water. They said he was refusing to give them a urine sample and he wasn't, he just needed help to give them one. They said he was being combative because they would not answer any of his questions. So they gave him a refill and discharged him from the practice. GREAT CUSTOMER SERVICE I have a legal power of attorney which means I am in charge of all his care because he is disabled and they said their policy of only patient goes back trumps my legal document. He was very much discriminated against. I went in to try and talk to the office manager because he needs care. She was not helpful at all and just kept saying that it was the owners policy noone but patient goes back, no exceptions. While I was waiting for my husband a lady came in with her little boy, I don't think he was any older than 4 or 5. The lady said they were asking. JULIE OVERBEY to see if he could go back. After I came back from talking to the office manager, the little boy was waiting all by himself in the waiting room. Please do yourself a favor and run from this place. They have God complexities and they do not have your best interest at heart.

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Sonoran Spine - Venkat Ganapathy, MD, FRCS(C), FAAOS

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2.0(4 reviews)
0.0 mi

I've had 3 Emergency back surgeries in 3 months resulting in a lower lumbar spine fusion from my…read moreL3-L5, a gastric bypass, a spinal stimulator and a breast reduction all to help with my existing back problems. I was told in Feb of 2025 that my back collapsed and was told that I was an urgent case, got an appointment as an urgent appointment, My appointment got canceled because apparently every single surgeon in their practice took spring break off, which is fine except you're a surgical center and people are coming to see you because they're in pain. As I was sobbing in mr. Ganapathy's office with my medical advocate present I was asked "are you expecting me to come to your home and pick you up off the floor" after I asked, what do I do when I fall because I had already fallen numerous times and been to 5 ER's all wouldn't help me because I had already been deemed a surgical case and was with a surgeon. My second appt as I was sobbing in excruciating pain still because the office would not prescribe me any pain medication and treated me like a drug addict when I had it documented that medication's don't work for me the same way they work for Other people I again had my advocate with me in the room when Mr. Ganapathy told me that "no one else would help me since I was already assigned to him as a surgical case" This made me feel isolated and alone like no matter what I had to stick with this man that was making me feel uncomfortable or I was never going to get surgery and out of pain. This entire time my appointment kept getting pushed back and rescheduled. He wanted to run unnecessary test that we told him would not work, but he demanded it, which I am now realizing, was retaliatory in his way of prolonging my situation. Mr. Ganapathy went out of his way to make sure I felt like I was not going to have any help from anyone else and that I had nowhere else to go. After finally learning that if I wanted to get anywhere, I had to make him happy I learned to just keep my mouth shut and all of a sudden he was finally willing to Do what needed to be done for me to get out of pain. At this point, my advocate and I had realized that I needed to play nice and stroke his ego if I wanted help. This practice and Mr. Ganapathy personally drove my mental health to the point that I was completely done. My pain levels were so high, and no one would help me get into the surgery. It kept getting pushed out, kept getting prolonged and I had had enough. It pushed me to my mental breaking point And as soon as I made them document that all of a sudden, I have a message saying that they will get me in as soon as possible. They will discuss it with other surgeon and so on and so and I tell them in that message I appreciate you pushing to Get it earlier I am at my mental and physical breaking point. Next thing I know I have a surgery date. After surgery within 24 hours, Mr. Ganapathy wanted to take me off of my pain medication And kept treating me like I was fine and crazy for needing pain meds. He again spoke down to me condescendingly "you can't take the pump home so what exactly is your plan" as I am in excruciating pain where I have proof from a third-party MD that I was in fact, not ok. I ended up in the ICU. My 2 day stay turned into a 5 day stay where I was treated by Mr Ganapathy like I wasn't doing enough until he physically saw me and felt me go down while he was forcing me to walk so he could see that I was fine...I collapsed in pain and muscle spasms which all of a sudden he got a deer in headlights look and started asking about the medication he supposedly ordered but the nurses said didn't happen. Speaking of medications...I have an issue with meds, my body and my system. This is explained to EVERY new doctor I deal with and Mr Ganapathy immediately disregarded the information telling me that I had to do the medication he was telling me I had to do which included one that I have Tried on multiple different occasions and He refused to listen. I was discharged for calling him a DICK Which obviously struck a nerve

I have had a wonderful experience with Dr. Chung and the entire staff. Vsry compassionate, very…read moreknowledgeable and very responsive. I wouldn't go anywhere else and would easily refer anyone to this practice.

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