Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN

Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Starting with the office on 67 th ave. Staff were not friendly but "just doing their job"…read moreDr Park seemed very un interested in my case and asked me what I WANTED TO DO??? Doctors give advice.. he did not! Dr Baker who I had seen years ago was excellent and laid out a care plan. Very disappointed in Dr Park.

Had the best experience today over the phone with Monica! That young lady carries a peaceful spirit…read moreand I felt it and was calmed through her professionalism and solution to my situation! Well done Nova!!! To be honest I ve been a patient of record for over a year or so and I've had nothing but great experiences and I'm grateful!

I've been going to Dr. Castillo for over 3 years for pain management and have been satisfied with…read morethe treatment and the management of the many issues I have had and others that I still have. I had issues with my right knee and received injections for awhile which helped for awhile until it wore down to bone on bone. I decided on a knee replacement. Had a pain issue after the knee replacement and Dr. Castillo was able to give an injection to take away that pain - haven't had any pain in that area since. I also have issues with arthritis and lower back which I receive injections. It helps to control the pain as well as managing pain meds. The doctor and his team are all excellent care givers. Yes, occasionally one has to wait a little longer because the doctor is treating other patients - I understand that he takes the amount of time needed to make sure the procedure is being done right. He gives everyone the time needed to address whatever issues a person is having.

Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

This is a shout out to Megan, the medical receptionist downstairs who greeted me and helped me get…read moreto my visit. She was so incredibly warm and kind. She brightened my day, not even knowing that doctor's visits bring me some anxiety. Thank you, Megan!!

I have been going here for a few years with my husband, mostly for bloodwork/well checks and the…read morelocation. They have become progressively worse each time. I agree with some of these other reviews about Katherine Lijoi. How she is able to work in the medical field AT ALL is incredibly surprising. I had to see her, because all of the other good doctors were booked. After this last appointment we will not be returning because of her and the lack of accountability and care they have for their patients.

Didn't even examine me. Talked with me for maybe 5-10 min total. NP Brown acted like I was a huge…read moreinconvenience and barely glanced at the notes I brought. He asked me "what are you experiencing if you're not looking at your notes?" I'm AUTISTIC and struggle to self Advocate, notes are helpful for me. Also, your staff TOLD me to bring notes??? Later Said "your imaging looks good, idk what to do for your pain." Ok. Thanks for taking my money. I was told this place does conservative treatment only. Would have been nice to know they can help with my pain before I took time off to come here. This was humiliating. I am in a significant amount of pain, I was told in the ER that I needed to get help from a pain management clinic. This was not that. NP Brown was dismissive and I left in tears. I would never send anyone here.

My father was a patient here. He retired after thirty years on the police force. After having the…read moresame insurance for years the city of Phoenix changed their insurance and dropped the one my dad had. So new insurance means new doctors, who sent him here for his pain medication. Okay I mentioned dad was retired PD. He worked gang squad for years. His body was used and abused from daily altercations that came with the job. He had a back surgery that was unsuccessful and left him in more pain. His quality of life declined and the DR (?) reduced his medication. The last month's of his life were he'll because of this. My father who could out work us all before the surgery was stuck at home. He was in too much pain to take a plane to visit family for the holidays. Too much pain to go shopping. This place is a joke. There is no caring for the patients. I have observed the rudeness in the way the staff treats their patients. I could go on about this place. Health care is a joke nowadays, it's all about corporate rules and government regulations. There's my rant for the day.

I've been going to this practice for years, and after becoming fed up with the constant errors of…read moretheir schedulers & a perceived belief that the focus of the practice was shifting from patient care to what's easiest for the office staff, after experiencing other practices, I now know how very wrong I was. I now realize that I had it very good with them & despite my earlier frustrations, I can say this about this practice, they always treated me with compassion & like the human being that I am.

I spoke with Shantez, (not sure if I am spelling that right) to get an appointment ASAP for pain…read moremanagement. My former pain doctor is leaving and I am going to need another good Doctor to help me manage this pain that was caused by serving in LE and training so many. I have had multiple joint replacements because of this. Shantez was very kind, patient and professional as she helped me navigate their system to get an appointment, which hopefully will be very soon. Thanks

The entire staff at the Prescott office are a great example if how an office should run. The office…read morestaff are polite, knowledgeable and efficient. I have seen a few providers at Integrity and each one has been compassionate, open and they actually hear what I am telling them. I am always able to schedule my appointments without waiting for an extended amount of time. I recommend Integrity Pain and Wellness to anyone who would like to improve their quality of life!

My first dealing with the Arizona Pain Specialists began in June of this year. I must say that it…read morehas been a great pleasure meeting the staff at the Glendale office. Everyone there is kind and considerate. I met Vaughn and Dr. Hogan on my first visit and was impressed that they showed an actual interest in my pain. I am always seen in a timely manner, which I find refreshing. Dr. Hogan has performed 3 procedures total on my lower back and cervical spine and I am happy to say I am seeing wonderful results. I am not yet pain free but the pain has been greatly reduced. I have never had problems making appointments and I am pleased when I get call backs asking how I feel after each procedure. I feel this group really cares! I had elected that each procedure be done without sedation and I must say there was no pain during the procedures. That right there wins my vote with this group! Thank You Dr. Hogan!!!! :-D

They started me with Elizabeth Coleman. This was 4 years ago, I don't remember having any issues…read morewith her care. After a couple of months, they handed me off to a guy who was not far removed from school. He comes in and tells me that he is going to take me off of pain killers. Hmm, after being on Percocet for over 10 years, he reduced me to Vicodin and was going to ween me off completely. The big problem with that is that I needed those stronger pills. He offered NO solution, No substitute! Since that time I've had 2 more fusions and the botched first surgery still alters my life. Thank God that when I moved to Kingman (most specialist are horrible there), I found a great pain doctor. I would love to have the Intracept Ablation, which would probably end my 16 year chronic pain issue, but no one wants to take the metal out of my lower back to solve my problem. Anyway, I am back in Phoenix and I would travel back up to Kingman before using Arizona Pain. I understand the bureaucrats are squeezing doctors on giving out opiates, but when they take it away from someone who needs it and tried all the other options other than the ablation, meanwhile a woman walked out with me and called people from the front of their building asking people how many pain pills they wanted to buy from her really pissed me off.

If your time is not important to you, then this is the office for you!…read more I'm so tired of Doctors believing their time is more important than their patients. They ask that you arrive prior to your appointment time, and then proceed to make you sit in the waiting room for thirty to ninety minutes past your appointment time. I'm sorry.....I will walk out every time I sit waiting for the doctor for more than twenty minutes. You want me there early, just in case your early. You want me to sit in your waiting room, because you are overbooked and trying to hit production numbers and insurance billing numbers. I'm sorry.....your industry has become so Insurance corrupt that this is how you have to make money. I still work hard and provide top notch service to my customers, and I respect their time as part of my business model. So next time you might want to evaluated the 20 pages of paperwork you expect your patients to complete. I will complete my name and address ONCE! I will not fill it out 20 times on top of each page. I will not sit in your waiting room for more than twenty minutes. I'm very vocal with my expectations, when I enter your office. I don't want to waste my time or your time in filling that appointment (Waiting Hour) with another patient that has nothing else to do, besides wait for you.

the pa is more concerned with getting patients on the table for her boss instead of listening to…read morethe patients well being. in the last 2 years we've had 4 other pa, none were this judgemental..... I WILL PROBABLY BE LET GO BY MY NEXT VISIT IN JUNE 5,2026. EVEN THO THE DOCTORS IN THE BACK ARE DOING AN EXCELLENT JOB.

Well, let me first say that the doors are ever revolving at integrity. I was willing to deal with…read moreit as its close to my house, but after 3 years of screw ups, missed or forgotten info, dr change after dr change. My breaking point was this morning when I was told, no you are not approved for a televisit as I needed a test done. I am out of town i told them. No matter. No televisit, no med refill. NO PAIN MEDICATION FOR A MONTH. what freakin brute of a drs office does that to a patient? This one. That's who. I immediately asked for a discharge from this practice. I will either go without pain med or search for another dr to get other options. Thanks for nothing Integrity Pain. NOTHING.