Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN

Had the best experience today over the phone with Monica! That young lady carries a peaceful spirit…read moreand I felt it and was calmed through her professionalism and solution to my situation! Well done Nova!!! To be honest I ve been a patient of record for over a year or so and I've had nothing but great experiences and I'm grateful!

Starting with the office on 67 th ave. Staff were not friendly but "just doing their job"…read moreDr Park seemed very un interested in my case and asked me what I WANTED TO DO??? Doctors give advice.. he did not! Dr Baker who I had seen years ago was excellent and laid out a care plan. Very disappointed in Dr Park.

I absolutely love dr Castillo and his crew. Been going for a few years now. And he has never given…read moreup on me and my pain. He worked hard to get me where I am today. Thank you to the whole office.

I have been seeing doc for over 10yrs. Didn't start out needing as much care as today with chronic…read morepain. I have had 4 knee replacements, 3 hip replacements and open heart surgery due to tumor on mitral valve throughout my 61yrs. and now confined to a wheelchair. In 2019 C1-T-4 was fused. My life today is chronic pain 24/7. He installed a pain pump in 2023 for my lower back. It works great!. I took a fall on to the hot burning pavement June 6, 2025. Heard my head hit the ground. I believe it jarred the fusion from 2019. The nerves became rapid fire, pain 24/7. On 6/19 I had a procedure called spinal cord catherization throughout my spine. Within 2hrs my number 10 pain decreased to an 8 by bedtime I was at my bace line of 6. I highly recommend Dr. Castillo's office he is very knowledgeable, listens, and takes the time for you. The staff their process are professional.

Front desk staff is very very rude and seem to have no idea of what they are doing. Schedule…read moreappointments incorrectly and then blaming you when you call to correct it. After speaking with front staff I asked to cancel an appointment they schedule without my authorization she did so then hung up on me. Will never go back to them!!

Staff is friendly and dr shah has been really helpful. Glad I am found them They are helping with…read moremy pain which is great.

My father was a patient here. He retired after thirty years on the police force. After having the…read moresame insurance for years the city of Phoenix changed their insurance and dropped the one my dad had. So new insurance means new doctors, who sent him here for his pain medication. Okay I mentioned dad was retired PD. He worked gang squad for years. His body was used and abused from daily altercations that came with the job. He had a back surgery that was unsuccessful and left him in more pain. His quality of life declined and the DR (?) reduced his medication. The last month's of his life were he'll because of this. My father who could out work us all before the surgery was stuck at home. He was in too much pain to take a plane to visit family for the holidays. Too much pain to go shopping. This place is a joke. There is no caring for the patients. I have observed the rudeness in the way the staff treats their patients. I could go on about this place. Health care is a joke nowadays, it's all about corporate rules and government regulations. There's my rant for the day.

The staff is always so friendly and professional. I've only had a couple of visits with Dr…read more Davenport recently as a new patient. He is so friendly and caring. I would vote him to be the most caring and empathetic doctor. I would recommend anyone here. Don't know the other doctors, but if they are anything like the rest of the staff and Dr. Davenport, then you're in good hands. Also, they do random drug testing. Be ready to drop a U/A when you come in.

I've been going to this practice for years, and after becoming fed up with the constant errors of…read moretheir schedulers & a perceived belief that the focus of the practice was shifting from patient care to what's easiest for the office staff, after experiencing other practices, I now know how very wrong I was. I now realize that I had it very good with them & despite my earlier frustrations, I can say this about this practice, they always treated me with compassion & like the human being that I am.

The entire staff at the Prescott office are a great example if how an office should run. The office…read morestaff are polite, knowledgeable and efficient. I have seen a few providers at Integrity and each one has been compassionate, open and they actually hear what I am telling them. I am always able to schedule my appointments without waiting for an extended amount of time. I recommend Integrity Pain and Wellness to anyone who would like to improve their quality of life!

horrible clinic. they cut me loose after 3 yrs because i could not do rfa and take off work until…read morejune. refused to refill my medication there. the pa there was named dominique. even if she is not still employed there, if they hired her then i will never trust they wont have another uneducated pa in the future. she never read my chart and didnt even know i had a stimulator in my back. she also refused to set up a consult with the dr. so i could let him know that i was not able to set up and schedule any services -until finals were complete for my master of ed students. i have found the best neurologist in town and botox every 3 months is amazing and i have very little pain. 400 units in my traps and neck area where my herniated discs, stenosis and facet nerve pain is. i was hit head on at 20 by a drunk driver. i do however, need pain meds if i have a flair up. this clinic and box of rocks dominque refused to fill my rx. they lost a good customer and patient and i will keep writing these reviews until they are no longer in business. it was absolutely unethical. making money is their business model, not what is best for the patient!

My first dealing with the Arizona Pain Specialists began in June of this year. I must say that it…read morehas been a great pleasure meeting the staff at the Glendale office. Everyone there is kind and considerate. I met Vaughn and Dr. Hogan on my first visit and was impressed that they showed an actual interest in my pain. I am always seen in a timely manner, which I find refreshing. Dr. Hogan has performed 3 procedures total on my lower back and cervical spine and I am happy to say I am seeing wonderful results. I am not yet pain free but the pain has been greatly reduced. I have never had problems making appointments and I am pleased when I get call backs asking how I feel after each procedure. I feel this group really cares! I had elected that each procedure be done without sedation and I must say there was no pain during the procedures. That right there wins my vote with this group! Thank You Dr. Hogan!!!! :-D

Absolute joke. If you're a new patient, or an amputee, or it takes you longer to get ready in the…read moremornings because you're disabled... make sure to get there 1 hour ahead of the time or they won't see you. Got my appointment scheduled for 8am and showed up 10min early for it. They said because I didn't have their paperwork filled out they couldn't see me and they'd have to reschedule me for next week. I looked at the 26 page paperwork that would probably take me 5 minutes to fill out. Don't get a day off from work usually so I asked if I could fill it out really quick there and they said sure but would have to wait until 1pm to see the next provider. Not to mention there's no seriousness with the ladies behind the desk, as they sit there laughing and joking while they're denying appointments of people who show up 10 min early.

If your time is not important to you, then this is the office for you!…read more I'm so tired of Doctors believing their time is more important than their patients. They ask that you arrive prior to your appointment time, and then proceed to make you sit in the waiting room for thirty to ninety minutes past your appointment time. I'm sorry.....I will walk out every time I sit waiting for the doctor for more than twenty minutes. You want me there early, just in case your early. You want me to sit in your waiting room, because you are overbooked and trying to hit production numbers and insurance billing numbers. I'm sorry.....your industry has become so Insurance corrupt that this is how you have to make money. I still work hard and provide top notch service to my customers, and I respect their time as part of my business model. So next time you might want to evaluated the 20 pages of paperwork you expect your patients to complete. I will complete my name and address ONCE! I will not fill it out 20 times on top of each page. I will not sit in your waiting room for more than twenty minutes. I'm very vocal with my expectations, when I enter your office. I don't want to waste my time or your time in filling that appointment (Waiting Hour) with another patient that has nothing else to do, besides wait for you.

Well, let me first say that the doors are ever revolving at integrity. I was willing to deal with…read moreit as its close to my house, but after 3 years of screw ups, missed or forgotten info, dr change after dr change. My breaking point was this morning when I was told, no you are not approved for a televisit as I needed a test done. I am out of town i told them. No matter. No televisit, no med refill. NO PAIN MEDICATION FOR A MONTH. what freakin brute of a drs office does that to a patient? This one. That's who. I immediately asked for a discharge from this practice. I will either go without pain med or search for another dr to get other options. Thanks for nothing Integrity Pain. NOTHING.

Where to begin. My sis-in-law has been going here for 7 years on my recommendation. I have since…read moreleft this practice. She has rheumatoid arthritis and degenerative disc disease. She has had 6 different practitioners in the past 1 1/2 yrs, been stripped of medications abruptly despite ALL clean UAs and pushed expensive procedures that she cannot afford. The last straw was this month she had to cancel her appt because she didn't have money for visit. When she had the money, she called to reschedule. She called all offices for 4 days and got no answer. She called over 50 times!!! When someone finally answered, she was told the offices no longer take calls and there's a 900 number she had to call. Sis said she received no notice of this. Looks like Integrity no longer cares about its patients OR the "integrity" of its practice. Time to go!