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    Spinale and Co

    4.8 (5 reviews)
    Closed • Closed

    By appointment only

    Services - Spinale and Co

    Bridal hair services

    Color only

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    5 years ago

    Love the entire staff here! Always have great suggestions about new and trendy locks!! Hard to find good hair salons north of the city!!

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    15 years ago

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    Mr Jerry's Hair Company

    Mr Jerry's Hair Company

    4.5(13 reviews)
    1.4 mi
    •$$$

    I came up to visit my mom and decided to get my hair sorted as it had grown out a lot. She dropped…read moreme off at Mr. Jerry's and wow, what a gem of a place. The stylist took their time to get my cut just right. Everyone was kind and friendly. And I left looking and feeling like a million bucks (without having spent a ton). Looks like I will be visiting mom and Mr. Jerry more often!

    I went to this salon as a quick pick-me-up to get my overgrown bangs trimmed up. I called ahead to…read moreask if they could squeeze me in for a bang trim, which they agreed to do. I wish that they had declined, as the stylist who cut my bangs did not appear to want to do the service. I should have left when she had me sit down at a station she just finished working with another client, without bothering to clean or sanitize. I shared a photograph of a bang style that I wanted, and the stylist proceeded to chop my bangs straight across. When I politely asked her to revise them by softening them, she proceeded to become more and more frustrated with me. The stylist working at the station next to us attempted to try to help, explaining to me that I was seeking them to be more blended. The stylist whom with was providing my service proceeded to get angry, telling me that "she had thirty years of experience" and that it couldn't be done without cutting off inches to achieve the style. She proceeded to hack my hair unevenly as a "blend". When she began to insist it was even (it clearly isn't), I knew it was time to go. I thanked her for her time and still paid and tipped. The worst customer service I have experienced at a hair salon.

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    LuxeBeautique - Amy's work Featured in Improper Bostonian

    LuxeBeautique

    3.4(34 reviews)
    0.3 mi
    •$$$

    First of all, this review is only targeted to the owner Nicole Ott…read more The rest of the staff was phenomenal! Had an awesome facial with Katie, a wonderful Pedi with Maura and an amazing cut with Shannon. The one star is based on the fact that they would not honor my $200 gift card. Even after I provided the receipt of purchase and the owner who was not on site was called. Yes it was from December 2019 but theres a pandemic, until now Ive felt comfortable. I work with Covid patients I know how dangerous it is out there. Also I was assured the gift cards dont expire. Nicole only said she would honor $100 leaving me stuck with a $100 bill. She wouldnt even accept my counteroffer to PLEASE honor me $150. It was just a flat out NO. Implying that there was no way of knowing that I hadnt used it already. In other words calling me a thief. This was the review I left them on their personal page ..... Staff was wonderful, Maura, Shannon, and Katie. Owners customer service Terrible! Im talking to you Nicole Ott. Funny how you wouldn't honor my gift card because it was not accepted by your system, stating it was under The beauty loft at Luxebeautique and owners had been changed. Yet the receipt and gift card I provided had both names as well as the receipt I got after having to PAY AGAIN. I am not sure how this was my fault or why I had to suffer the lost. I shouldve called the police!!! You're just gonna honor $100 of my $200 gift card!!! Really?!! Beyond unfair. If I didnt cause a scene it was because there were people there, but never had I felt so humiliated and embarrassed. I do not blame the receptionist( Stephanie who was kind and also super apologetic unlike you) but when she called you and you refused to completely honor my gift card you didnt even have the decency to tell me yourself. I was so happy for a minute feeling beautiful til you made me feel so ugly. Shame on you, this wasnt just a $50 gift card, this was a $200 gift card. You have no idea how hard I work for that money and the week I was having. Ill be sure to Yelp you and remind you Kharma is a bitch. This is such a shame, I thought I had found a new place, again the girls were friendly and the experience was memorable until the issue. Now its just memorable for other reasons. Ive never felt so ugly leaving a salon.

    I purchased a facial, mani and pedi for my 12 year old daughter entering grade 7. She opted for a…read moreFrench manicure. The service at the time was great and the place was spotless. About two days after the manicure four nails started to peel. I contacted Lux to have them repaired. No one picked up so I left a message. No one ever called back... very disappointing for me as a single dad... even more disappointing for Lux as that my daughter wanted to plan a spa day for her 13th bday at Lux spa with some of her friends... I'm not confident that Lux can provide the quality of service that they charge.... evidence speaks the truth and Lux failed to follow up on poor workmanship

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    Spinale and Co - hair - Updated October 2026

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