Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Fusion is a well run company. The phone receptionist was professional and interested in my…read moresituation. I have an old clothes dryer that needed work. She confirmed the up front costs is online, that was included as partial payment for the service. This review is late, but I needed to let EVERYONE know they are honest and Good. Oleg was the repairman that came out. He knows his Work. My dryer runs like new. Thank you Oleg and Fusion !!!!

Great service and honest! Was told that I needed a new stove because it was smoking.read more

I connected with this business after requesting quotes here on Yelp. My Bosch dishwasher stopped…read moreworking and began showing an error code that required repair. Contact with the business with consistent and very helpful. The parts needed were covered under warranty, but took a few weeks to arrive. They got me on their schedule first thing and were in and out in less than an hour! My dishwasher is good as new.

Needed my washing machine repaired. Jennings Appliance Service received excellent reviews here on…read moreYelp and our local Facebook group. Called Mr. Jennings on Friday and he returned my call that afternoon. My repair wasn't urgent so we scheduled for him to come out on Monday morning. He was on time and efficient with our repair - cost of the part and labor was all very reasonable. Highly recommend Jennings Service if you need an appliance repaired!

Fixed a leak in my refrigerator. When we asked him to look for additional causes for leaking he was…read morevery thorough and honest.

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Call for dishwasher repair. Technician arrived (at 9:30 am on Friday), diagnosed a broken water…read morepump and said I would be better off buying a new one. Told me they could install it for $175 (with new hose and take away old one). Told me sales would call me to get which machine I wanted. Said they would call me later that day from sales. When I noticed that they didn't call me, I tried to call them at 3:50. Answering machine said their hours were 8:30-3 M-F. over the weekend I thought about ordering from Lowes (same make/model/price) but they were charging $275 for install and thought I would give my $ to the small business. On Monday at 1:30 pm when I still hadn't heard from them, I called and got the receptionist who explained that she would have to "get with the repair person" and that they were closing at 3pm and so she would need to get back with me on Tuesday. When I asked if we could move this faster as I am a single mom with 4 kids and really need my dishwasher, she said " Well, this is a luxury item and I have 2 kids and don't have a dishwasher right now." I finished the call, went to Lowe's and ordered the machine and installation.

This company is a scam! Do NOT use them!…read more Came out to look at my dryer and told me it needed two new parts covered under my warranty. The technician told me he would order the parts. I called a week later to ask about my repair status and they told me it wasn't covered and never ordered the parts. This company just wanted to get the money from coming to look at it. But didn't want to actually fix it. And now we have lost our ability to use insurance for the dryer. Ridiculous - waste of time and money! I repeat DO NOT use this company!

Absolute Nightmare - DO NOT USE THIS COMPANY…read more If I could give zero stars, I would. This has been, without a doubt, the most frustrating consumer experience of my entire life. The "Service" (or lack thereof): We had a technician come out and repair our fridge. We got charged way over $1,000.00 for a replacement part - just to realize that the problem was not solved. After various additional visits, the technician gave up - and said there is no solution. At that point we (of course) asked for a refund. That's when the 'service' stopped. Entirely. The Phone Hell: Trying to get an update is a full-time job. I have spent a combined total of over six hours on hold with this company. When--and if--someone finally picks up, they are rude, dismissive, and constantly refer to a 'manager' (who is NEVER available, and ALWAYS in meetings...) needing to weigh in. Twice, I was "accidentally" disconnected after waiting 45 minutes. To call this frustrating does not even begin to cover the agony (and waste of time). The Stalling: Every time I actually get a human on the line, the story changes. Every call ended with "We will do this by tomorrow." or "You will hear from us by next week." or "My manager will call you back this evening." None of those things actually ever happened. It was blatantly obvious they are just stalling to keep the money without doing the work. It took us WEEKS to finally get our money back. The Verdict: Save yourself the headache, the wasted time, and the money. Do not go into business with them. Find literally anyone else.

Mr. Appliance encourages online scheduling which I did on Sunday, March 29, 2026. The website…read moreoffered Monday afternoon, March 30, as the first available date. I chose Monday afternoon, March 30, and the website sent an e-mail confirming the date, between 12 noon and 4 pm. On Monday, at 1:45 pm, I called the telephone number provided to ask when the technician would arrive. The local Mr. Appliance person said that my appointment is scheduled for Tuesday instead of Monday. I protested to no avail. The excuse is the Richmond office is closed on Sunday. Thus, the Mr. Appliance website CANNOT BE TRUSTED to make an honest appointment. I will report, again, after the technician visits, tomorrow, Tuesday, March 31.

Over 2 weeks to get an appointment through a Samsung warranty and this "establishment" misses their…read moreappointment window offering to reschedule and then Stephanie their "customer service" person laughs at their terrible service! Repair facilities are about customer convenience and not inconveniencing the store which Stephanie and her team have clearly missed the mark on.

This is the BEST TV Repair experience I have ever had ! My 77 inch Roku 4k went Black Screen 4 days…read morebefore Xmas which was a BIG deal as Xmas was at my house because I had the BIG TV for football and Madden playing . I went through the roladex of local TV repairman and Electronics Doctor was closest to my home . I called and the man who answered was very knowledgable about my problem and professional . He asked me to text my model number to him and within 20 minutes responded back with a general idea of the issue and got some basic info and handed me over to the scheduling/intake dept. The woman from Intake called me within and hour, also very knowledgable and very professional and very honest and transparent about pricing and the overall repair process . She quoted max of $500. Parts and labor with the initial assessment cost of $75 which was standing and would be charged either way , but would be applied to cost of parts and labor should I procedd. Very Fair! Especially for a TV I paid $4000 for. She also made it clear the process could take a week or more depending on which part was faulty and if needed to be ordered. I told her no problem with this . The next step was being passed to the service technician in my area . Within 30 minutes of getting off of phone with Intake I received a call from Chris , also VERY professional and VERY knowledgable. Chris was very accommodating in scheduling around my crazy work schedule and actually came out at 8 pm the SAME night ! He arrived on time, called me when en route and showed up properly prepared with all of the tools he needed to do an assessment . He walked me through every problem my TV could possibly have and explained in Lehmans terms the repair process and cost . He was even able to put my TV up on tables he had brought in , laying out blankets and being careful was able to open up the back right in my living room and within 15 minutes figured out my problem and again explained thoroughly the problem and reviewed pricing . I paid with a credit card on his device without issue just the $75 to be applied toward the total . My TV had to go to the shop and I did not expect to see it again for another week or so I was overjoyed when I got a call from Chris 2 days before Xmas that my TV had been repaired and was ready for redelivery . The part was already in the warehouse and they put a rush on my order so my kids would have it for Xmas Football . Chris again was very accommodating and dropped off the TV at 9pm the night before Xmas Eve as their office would be closed the next 2 days. He again arrived on time and called first. After he set up my TV including reloading all of my ROKu he went through it with me and we tested together for no further issues . Things looked great and he also was very thorough in explaining the 30 day Warranty on the parts and service . My total bill was $490 and to date my TV has had zero further issues . This was an excellent experience. Great communication, prompt , knowledgable, affordable and most of all hassle free . I would use Electronics Doctor again and recommend them to anyone who needs an electronics repair. Thank you again Chris and Staff !!

Brooks Appliance quickly replaced a switch on our stove that had gone bad. Dan performed great work…read moreand was very professional. I hope that we don't need any appliances repaired in the near future, but if we do I know who we will call.

Techinican arrived on time. Excellent communication. Quick resolution. I would use this company…read moreagain and again!

I noticed on Thursday morning, (7/14/16) that my freezer was leaking water and that the whole…read morebottom of it was a sheet of ice. Of course, the warranty was up so I started scrambling for someone to call. I tried the people who had done warranty work previously, and they couldn't come until Monday. I booked it, but kept trying. I called Lipscombe, they were also booked solid until next week. I even tried True Appliance, and the very nice owner did help me and diagnose my problem and give me advice however he was also booked until Monday. I tried A Appliance, as I live around the corner. They told me that they could come Friday (7/15) at 8am! SOLD!! I cancelled my previous appointment and went along my way. Friday morning at 815, Travis showed up! He was great! He was here for 2 hours, he completely disassembled my freezer and thawed it. He explained everything to me and why it happened. He was very polite and pleasant! He gave me a card and told me to call back if I needed too! Thank you A Appliance!

Absolutely unprofessional... I live way across town they have my refrigerator and I drive over and…read morenobody is there- the mailbox is full and there is no way to get in contact t either them- needless to say I WILL NEVER bring any appliance to them ever again . The posted business hours are Monday - Friday 8-5 and it is currently 130 pm.