I would like to mention how accommodating East River cleaners has been. I have a meeting scheduled…read morefor today at 2pm so I pulled my suit out of a closet that I haven't used in a year and a half. It was full of mold and the shirts were not looking too good either. I stopped in to five different dry cleaners in the neighborhood begging for immediate help. Not one of them would even think to take the time. On one last chance I went into east river with my plea for help. Rigo, the gentleman behind the counter jumped right on it. He told me to be back at 1 o'clock and pick everything up. He saved my day today, that's for sure. Thank you buddy.

Alterations / Tailor specialist keeps different hours than the cleaners. Example, Monday she…read morearrives 2pm. I brought a pair of jeans to be hemmed and a slit closed and a pair of dress pants to be taken in at the waist and pockets sewn shut. I paid $65 and picked it up about a week later. (I imagine that they can do quicker turn around times - I simply wasn't in a rush so told them to give me a good day and I'd come in)

I had an amazing experience with Ivory Cleaners. Someone spilled dark sauce all over my brand new…read morejacket. I called about 4 or 5 cleaners and Ivory had the best price. Their customer service was amazing and their turn around time was half the time that other places had quoted, and yes..... the got the stain out completely. I highly recommend them to any one on the UES!

This place really gives 5-star service in all regards. I get my laundry done there at least once a…read moreweek (usually more often because let's be honest, it's NYC) and the service is always truly great. They pick up my laundry, handle it with care, and deliver it promptly. I trust this place with my clothes. Any time there has been a slight issue (which happens in all businesses), they are VERY quick to rectify it. This is high quality service. I also use them for dry cleaning and alterations and have been more than satisfied with all of these services. I would highly recommend this place to anyone in the Yorkville or UES area.

We recently moved to the UES and erroneously picked a few local laundromats around the corner. Each…read moretime we were very disappointed and the clothes either didn't smell clean or had way too much fabric softener. Since then, we researched yelp and came across Jin Jin. They do free pick up and drop off. The clothes are often returned same day with a refreshing clean smell and good folding. They also organize items together, such as underwear with underwear, etc. (you would be shocked how atypical that is). Best part is that they are relatively reasonable even with tip for city prices. Give them a try! You will be very pleased. Thanks for the great laundry service.

I just moved into a no laundry building and was really dreading doing laundry but I had such a…read morepositive experience with Jin Jin Laundry! The clothes were returned in a plastic bag liner inside my hamper so the clothes stayed clean and the bag was very compact/easy to carry. There were no missing clothes and no damage. My clothes smelled very good and were grouped so all similar clothes were together and socks were paired. It ended up saving me so much time with putting away laundry because everything was so organized. In total, I probably spent less than 10 min on laundry between dropping and pick up the clothes myself and putting the clothes away. The price is also very worth it as well as the free pickup/delivery (~20lb of laundry was $23). Will definitely be going back!

Really fantastic place! I was in desperate need of a tailor…read moreto fix my dress ASAP (as in I needed in done in less than a day if possible). I read the excellent reviews about this little place and took a chance. Kelly, who greeted me, was not only 'happy' to help, but was very in control of the situation (zipper needed replacing) which gave me a lot of faith. She also let out the dress so it fit me better. All for a reasonable price. On top of that she got it done in the same day (which I was most grateful for!). I would definitely come back again for all my tailoring needs as well as recommend to anyone that needs a funtastic tailor!

I Love Cho's Happy Cleaners because she is always happy. Not only is her cleaning exquisite but her…read morealterations are splendid. She delivers couture level alterations and offers suggestions to improve the garments. This demure upper eastside gem delivers.

Great neighborhood cleaners from laundry to dry cleaning. Easy, reliable, and extremely friendly…read moreservice! IMPECCABLE tailoring! I get all of my clothes tailored as I am slightly OCD when it comes to the fit of my clothes even if it is taking up 1cm of a blouse sleeve. Roman has tailored: - The hem of a silk chiffon (+ lining) bridesmaids dress in a time crunch= came out perfect - The sleeves of a wool coat that had studs, didn't even think that was possible but he did it - Countless blouse sleeves - Down jacket sleeves - Slacks, jeans, with original edge and/or look of the pant - Blazer and wool coat sleeves with linings - Literally everything Not only is he able to do the job but it's perfect and amazing every time. It may be slightly expensive to get the requested job done but when you see the outcome it's definitely worth it! Also not to mention the amount of meticulous time consuming work that goes into the tailoring. Definitely would recommend if you are near by or just moved into the neighborhood!

Buyer beware. I had…read morean extremely disappointing experience here and would not recommend this business. I initially brought in a designer skirt to be taken in. The owner suggested I also have it dry cleaned, which I agreed to. When I picked it up, the skirt had been damaged and the designer label had come completely off. Another skirt I dropped off still had the stain that I had brought it in to remove. When I returned to discuss the damage, the owner wasn't there, so I called to request a refund. He refused multiple times, insisted the damage was not his responsibility, and became increasingly hostile. During the conversation he yelled at me and even said, "People are dying and you're worried about a skirt." My husband was with me and was equally shocked by how the situation was handled. The experience also felt unprofessional from the beginning. During my initial visit, the owner made comments and behaved in a way that made me uncomfortable, which only added to my concerns after everything that followed. Mistakes can happen, but what matters is how a business responds. Instead of taking accountability or trying to make things right, I was met with denial, hostility, and a complete lack of customer service. I left with damaged clothing, no resolution, and a very negative impression. I would strongly recommend taking your garments elsewhere, especially if they are valuable or sentimental.

In the UES, this is the team I trust. I have been a customer for three years, so this is long…read moreoverdue, but the team is excellent and delivers a high quality product. If we are realistic we can all admit that sometimes there will be issues in the cleaning / tailoring arena. Good teams are those that quickly remedy these issues and put customers first. New Chenille is one of those teams. Good hours, good value and good people.

I've been looking for a reliable dry cleaner. A friend referred me to Chenille and I'm so glad she…read moredid! Everything they've done has been perfect. I've had a few things sewn and much of my winter items dry cleaned and all has turned out great. I highly recommend them too!

Reliable, delivery, good hours, and keeps a card on file making transactions very easy!read more

Great quality and value! Quick turnaround for wash, fold, and delivery. I'll definitely be ordering…read moreagain. Thanks!

Very friendly, professional, efficient. Folded perfectly, packaged categorically. Very good…read moreexperience

I read the reviews about this place, and decided to try for myself, and I wish I hadn't. I took a…read morejacket for cleaning, and it had a simple oil spot. I told the lady when I got there about the spot, and she sorta nodded her head. I think the reviews are right, I don't think their english is good. But if that's the case, that's totally fine, but make sure instructions are clear before you accept a job from a customer! The jacket came back with the same oil spot. So I put a simple spot treater and washed it myself, and it came right out. When I went back to the store, they said the manager didn't work there and to call another number. There is another cleaner right next door, and they are amazing! They do all my cleaning and alterations now - always a perfect job and friendly service E 88 Cleaners is who I'd highly recommend.