Spic and Span Cleaning Service

3.8 (10 reviews)

Home Cleaning

Closed • 9:00 am - 3:00 pm

Updated over 3 months ago

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Services - Spic and Span Cleaning Service

Deep cleaning

Maid services

Move-in or move-out cleaning

1 More Service

Regular home cleaning

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Spic and Span Cleaning Service - Home Cleaning Near Me

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Unhappy C.

4 years ago

Sending more people than agreed, performing services not requested, overcharging and on top of all playing blame games. Quality wise - stains left on the floor, countertops and dining table. You literally have to be present and control every move to get cleaning you expected! Do not recommend. read more

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Adele C.

7 years ago

Great cleaning service with a fantastic owner/manager, Heidie. She works with you on your schedule and what with what you want done when. Professional and friendly service providers who are always attentive to detail and respectful of you and your home. Highly recommended after 5 years of association! read more

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Kevin J.

146

8 years ago

People always comment that my house looks spotless. That's because I only use the best. Heidi and Spic and Span Cleaning Service are the very best. I have used them since 2010 and couldn't be happier. If it was possible I would give a sixth star. read more

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Sarah M.

12 years ago

We hired Spic n Span to do a 'move-out' cleaning before our renter moves into our home. They were a delight to work with! The rates were great--they have a great military discount. They did more things than I even expected and the house looks fantastic. The two ladies who cleaned were so pleasant and friendly and the owner was a pleasure to work with on the quote/scheduling. Totally recommend! read more

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Melissa P.

7 years ago

I can't say enough about this company. Heidi was great to work with, working with me to figure out services I did and did not need, and making sure I was happy with the end result. She made everything easy, even while I was having to coordinate a house cleaning while I was out of state. She sent before and after photos, which I really appreciated. My house looked great. Offered a military rate, which is always kind. Highly recommend!! read more

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Carla L.

Elite 21

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303

147

13 years ago

After years of renting in Virginia Beach. We finally took the plunge and bought a house here in town. Why not, why should I be paying someone else's mortgage. So we hired these girls to clean. It was a team of three girls and they had done an exceptional job. It was left cleaner than when we moved in. I'm planning on using them again. read more

Business owner information

Heidi S.

Thank you Carla for your kind words. We were happy to assist you with…

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Amy L.

8 years ago

I requested a move out cleaning with them and they exceeded my expectations. They spent a long time cleaning and getting in the nooks and crannies. I would recommend them anytime. read more

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Judith G.

13 years ago

Heidi is a wonderful person and her ladies did an excellent job cleaning for me when they gave me four free cleanings via the cleaning for a reason program. I will forever be grateful for their help at one of the most trying times of my life. read more

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LouAnn F.

8 years ago

Paid for services I did not get. It's not like there was mis-communication: I typed out exactly what I wanted to have done and that was the job I hired them to do. After 3 times of advising of what wasn't being done over the course of 5 or 6 cleanings, response was she'd "talk to the girls and check it next time," from the owner, Heidi. They do show up. What they do while they're here is anyone's guess (I'm not home), but it's definitely not the job I was paying (automatic payments directly from bank) them to do. read more

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A M.

13 years ago

Spic and Span recently had a Groupon deal, and we've been looking for a new housecleaning service, so I though, "why not?" I figured it was a good way to check them out to see if we wanted to hire them for regular cleaning. The Groupon was $109 for 3 separate 2-hour cleaning sessions. I bought the Groupon, and called to sign up for service. The woman I spoke to aggressively promoted an additional $60/visit (for an additional $180) to "fully clean the house." She would not tell me how many hours this might be (keep in mind they would already be there for a 2-hour session), nor what this cleaning entailed, just that they strongly recommended it. I declined the offer, and she got rather curt, and told me that there were no appointments available for 6 weeks, and that they really wouldn't be able to clean very much with only 2 hours and I should only count on, at most, two bathrooms and part of another room. I was pretty irritated at this point, but as I'd already bought the Groupon I set the appointment. They never showed up, and didn't even bother to call. At that point , I was done. I emailed Groupon and asked for my money back. They may or may not actually clean things effectively once they show up, but after the aggressive upsell, the unprofessional attitude on the phone, and the failure to show up I have no interest in hiring them. read more

Business owner information

Heidi S.

Spic and Span Cleaning Service in Virgina Beach never had a groupon…

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More info about Spic and Span Cleaning Service

Virginia Beach, VA 23454
Directions
(757) 288-3366
Call Now
Visit Website
http://www.spicandspancleaningsvcs.com

Payment methods

Does Spic and Span Cleaning Service take Bitcoin?

No, Spic and Span Cleaning Service does not take Bitcoin.

Does Spic and Span Cleaning Service take credit cards?

Yes, Spic and Span Cleaning Service takes credit cards.

From the Business

Specialties

Spic And Span Cleaning Services has been cleaning residential homes and commercial businesses since 2007. Our company is a women-owned business that provides a friendly, reliable, and professional cleaning service to the Southside of Hampton Roads area. We are also pet friendly. The company is licensed and insured in Virginia and has an impeccable reputation.

History

Established in 2007.

Spic and Span opened up in 2007. I am a Military wife with 2 daughters they were in middle school & wanted to be able to have a job that I could have my own schedule & I could be there for my kids before & after school & still be able to attend their volleyball games. We have decided to retire here in 2022. At that time we will have served 30 years in the military. We are still going strong. I started out on my own with putting an ad in the Beacon newspaper & it took off from there by people at work talking about how happy they were with their house keeper. It’s spread like wild fire. I started off by myself in 2007 and here I am the owner operator with nine employees & over 100 customers. We not only clean residential & commercial but we offer our deepest cleaning at our new construction homes. We clean for one of the largest builders here in the area Kirbor Homes. We have been able to work side-by-side with everyone involved with the Saint Jude‘s projects homes. What an honor!

Meet the Business Owner: Heidi S.

I am the owner of spic and span cleaning services. I started my business in 2007 here in Virginia Beach where we knew this is where we wanted to retire through the military. We have raised two of our daughters since middle school here. I love the community. I have amazing customers as well as employees to be able to keep this business going. We are strong and love what we do. I’ve always been a very clean person as well as organized I guess you could say I have OCD which us OCD people call it CDO to keep the initials in order LOL My mom used to tell us kids that our bedrooms better be spic and span by the time that she got home from work so that is the reason why I named my company Spic and Span. I lost my mom to cancer in 2009. She lost her battle within two months of finding out that she had non-Hodgkin’s lymphoma. When I returned back to VB I looked into programs where I could help women clean their homes while they go through treatments. It is called cleaning for a reason.

More Info

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Would give negative stars if possible. I have scheduled two…read moretimes with this business. The day before I get a text to confirm that I still want to continue with my appointment. I submit yes and think I can plan my day around the time I agreed to with two maids. Jokes on me. The first time my appointment was in the morning. I get a text 1 hour before they were supposed to show saying I am rescheduled to 1-3pm. No hey can you do this new time? Nope just you have been rescheduled. So my entire morning was wasted and I had to reschedule my afternoon plans. Today they rescheduled on me two hours before my agreed upon appointment and moved it up. I asked if I will be compensated $50 off since if it were the other way around I would have been charged. I am informed basically, management can't keep clients appointments that they agreed upon for that day if one of client cancels and I should be happy they gave me an hour back in my day (you know because they came early and screwed me out of my morning plans). They then also LIE and tell me they don't charge if their clients reschedule as long as it's the same day regardless of how much notice they give however their text message says differently. The maids are great but the management will waste your time with no consideration, no compensation and then tell you that you should be happy they did it earlier than what was agreed upon. I didn't complain the first time they wasted my time but 2 for 2 is completely unacceptable. Management is TRASH.

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From the owner: Welcome to Karing Hands Refresh and Renew Cleaning Company, where we prioritize your space's…read morecleanliness and comfort. Our mission is to provide exceptional cleaning services tailored to meet your unique needs, whether at home or in the office. We offer flat-rate customizable cleaning plans, ensuring you receive the best value and flexibility without any surprises. Let us take care of the cleaning, so you can focus on what matters most to you! Give us a call today to receive 10% off your first cleaning!!

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From the owner: Hi, I’m Heather, I'm a solo residential home cleaner based…read morein Norfolk! I started cleaning because I believe a clean space can truly change how we feel — calmer, lighter, more at peace. I know what it’s like to juggle a million things and still want your home to feel like a sanctuary. That’s why I treat every home I clean with the same care and attention I’d give my own. This isn’t just a job to me, it’s my way of helping people feel more at ease without the extra housework. I will always do my best to make sure we tailor services to fit your home needs. feel free to contact me if you'd like to get scheduled. looking forward to working with you !

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Heidi S.

159

7 years ago

The joy of owning this business is the wonderful customers that I have as well as my amazing staff. I've been in business here in Virginia Beach going on 13 years and I absolutely love it. We are always taking on new customers. Feel free to get in touch with us and set up a cleaning. We offer discounts(senior citizens, military, teachers, and first responders). We have referrals upon request. We offer a weekly biweekly every three weeks monthly one time Cleaning's Move In's and Move Out's office cleaning and New Construction Cleaning. 757-288-3366 read more