I asked for a deep cleaning for my "Almost New" 3 bedroom, 2 bathroom home. Only 1 bed and bathroom…read moreare ever used as only my husband and I live in the home. They offered me 1 maids for 4 hours. Based on knowing what I wanted my home to look like for a deep clean, I asked for 2 maids for 3 hours (6 man hours). When they arrived, I did a walk through so they new my expectations: I asked them to dust everywhere, clean windows, clean baseboards, vacuum, do a full deep clean of the kitchen (including refrigerator), and completely deep clean the master bath (the 2nd bath has been used maybe 3 times). Well... when it came time for them to start wrapping things up, my husband and I did a walk through... 1. Baseboards we're filthy 2. Master shower still had visible stains... she said they wouldn't come out, my hubby tried... came right out 3. Fixtures in the master bath weren't touched... very dusty 4. She was asked to wipe down items around the sink... she was reminded again... she left without doing so 5. Items in the master bedroom had not been dusted... (fan, bed frame, picture frames, etc.) 6. She was asked to wipe down each TV again... I was like "you don't see that????" 7. No where in our home was dusted 8. Our kitchen counter had not been wiped well... they went around items... I told them they not only needed to wipe the items but also move them in a deep clean 9. They never got to our floors- like AT ALL!! There were enough items not done that had to be repeated that both maids weren't able to sweep and mop the floors in the house... they spent sooo much time doing a half-assed job.. and then having to redo, that my husband and I had to clean the floors... amongst other things that they "did not get to" 6 man hours for an almost brand new home... most of the home is not used. Emailed the company the next day to express my dissatisfaction... Followed up with pics... and can you believe that I was basically blamed for them not finishing and not doing a good job... apparently we had too much dog hair??? And get this... their maids can't stand on ladders... well.... can they bring the right materials then?? They have dusters with poles... wtf.. there should be no excuse to why a cleaning company can not dust high areas (our home is not vaulted!!!! If I could have given 0 stars I would have. I will never use this company!! Don't waste your money!!! Never settle for subpar work.

Terrible service and even worse customer service! I hired someone to clean 2 bathrooms that took a…read moretotal of 2 hours. No trash was taken out, no toilets where wiped down, the bath tub was not wiped down as well! Absolutely raunchy! Then when we emailed customer service their answer to us providing pictures of the terrible job that was done was tough luck want a discount for next time? Completely unprofessional! Not to mention while I was working from home the maid was playing an audio book on speaker! Nothing was done to rectify the situation, I am utterly disgusted that not only would someone do this kind of bare minimum work but then that the owner would back it even after picture where sent! Truthfully the worst of the worst I wouldn't send them to my worst enemies house to clean!

We usually only hire a professional cleaner once or twice a year to do a standard clean. We've…read moretraditionally gone through another service to book our cleaner and ended up paying twice as much for the same job. While we were instructed to provide the necessary cleaning materials, I don't mind that because we still have what is left over for our own use. The tech was prompt and courteous, but more importantly, did a fantastic job. We will be hiring again.

A M A Z I N G service! From the time I contacted them and had a walk-thru and a quote and up to…read moretoday, my first cleaning, this company is just amazing on all levels. I'm just sad it took me this long to find them. Thank you!