Driver was on-time, quick and communicative. No issues with my car not having an engine. It was…read morehoisted in my garage and pulled onto the flatbed with no issues. Highly recommend!

11:00 at night called 5 other towing all had excuses, they were out in 20 min friendly knows how…read moreto tow I really appreciate I will recommend and use them again I have 8 cars that I'm always moving thanks again

It was a crazy day! But Rich came to the rescue! Rich from…read moreFelix's company was great!! He was very friendly, respectful and fast. He knew how to take care of my car. I purchased my car 2 weeks ago and I wasn't expecting this issue with the engine. Rich arrived within 30 minutes, knew how to take care of my new ride, he was fast and very efficient. I strongly recommend this towing company, Rich was great! And very helpful.

Car wouldn't start this morning and my insurance company sent me Ed's Tow & Cradle to haul it in…read morefor service. Felix came out and checked that it was just a dead battery. He was informative and offered his service to replace it. So thankful that he didn't just come and tow my car to the dealership but helped find a solution for me. He went back to pick up the right battery and came back and replaced it. Highly recommend for professional and friendly service.

Don't bother with any other towing company. Santa Clara Towing is responsive, efficient, and takes…read moregood care of the customer (me). Thanks, Big Steve!!!!

This is probably the most reliable towing service you can get in the Bay Area! The costumer service…read moreis great and quick. Very reasonable prices as well. My car Overheated on highway 101 and I called right away. Ryan were was there to help me out in less than 10 minutes. Very nice people.

I have lived in the Bay Area in both Palo Alto and Los Altos for over 35 years ago, and Ellison's…read morehas blessed me time and time again by being there for me in crisis, often through AAA. As the technology gets better by calling a tow truck through the app and getting assigned to one right away, it has become more seamless, efficient, and quicker. It's so easy today and so fast. My last few experiences have been amazing. Today, I got the best tow truck driver ever, Jose Ruedda!!! Very meticulous with the details. He made sure he didn't drive over the neighbor's plants on our tight driveway, and then went to extra precaution to put my M3 on the flatbed, since it has a low profile and scrapes easily. He put extra wood beneath to get it up--which I hadn't seen before, which I really appreciated. He checked in with me about whether we should drive it up, or have it pulled up with the car in neutral. You can tell he just really cares about the car and doesn't take shortcuts. In the end, we also swapped quick stories about our torn meniscuses and he gave me a bunch of good tips on how to get better!

In May, my tire blew out on Junipero Serra Boulevard behind Stanford, causing my car to hit the…read moremedian. Jose Ruedo arrived quickly to assess the damage, and I couldn't have asked for better service during such a stressful situation. Jose was professional, knowledgeable, and incredibly helpful. He carefully evaluated my vehicle, explained my options, and recommended towing it to a reputable local auto body shop. He handled the entire towing process efficiently and with great care, making a difficult experience much easier. I truly appreciated Jose's calm demeanor, professionalism, and willingness to go above and beyond. If you ever find yourself needing roadside assistance or a tow, I highly recommend Jose Ruedo. Thank you for turning a stressful day into a much more manageable one!

Fast, reliable towing service with friendly staff--got me back where I needed to be quickly! today.read more

A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had…read moresat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow. I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service.

A young man came out from this company. I didn't get his name, but he was wonderful. Came out…read morequickly, diagnosed problem (turned out was a low-low+but not completely dead battery). I was extremely grateful he even had the required battery for my car, so I was able to have the battery replaced. He did a great job on my mini, which is a gel battery (not overly common). Great service. Thank you, Sharine

I have had roadside service with AAA for over twenty plus years. For most of those years, Fortes…read moreBro is the main emergency roadside service that I have had experience with. I wanted to take a moment in a public review stating Fortes Bro emergency roadside service company is completely top level. I've had the opportunity to meet many of the technicians through various situations, emergency and non-emergency. Also, not once in the all the years have I ever been disappointed in their dedicated AAA service. The whole process is streamline and each technician has always been knowledgeable and successful at resolving any issue I was facing, including just recently on 3/25/26. It was like any other time, resolved within minutes, Not only does the technician make the whole situation a safe and comfortable one, the technician's knowledge never ceases to amaze me when it comes to a solid solution. Thank you for everything that you do. In closing, a major shoutout to my tech on 3/25/26! In this day and age, kindness in a stressful situation, really goes a long way. Fortes Bro never disappoints in that fact as well as making sure I was safe, back on the road and/or knowing that my car, my fleet and my family were in great hands. Thanks to all of you!

A great experience and transaction. Had so much stress over this, before actually having an amazing…read moreday starting with meeting Rovy to move my car. Rovy is not only honest and dependable; he is a super sweet man who works hard to provide the best for his family. Running a business like towing is especially difficult nowadays between factors like crazy insurance and inflation, and he succeeds while being the nicest guy ever. Someone I look up to.

Cannot say enough good things about First Call Towing. Rovy was everything you could hope a tow…read moretruck driver to be - responsive, efficient, timely, cautious, honest, and nice! He was very cordial and professional and asked questions to ensure he understood my needs. He quickly provided me an extremely reasonable quote over the phone. I texted him confirming the address for pickup and drop off and he arrived promptly. Drop off was as seamless as pickup. Wasn't even done with our transaction before I saved First Call in my phone! Will definitely be calling you again, Rovy! Thank you!!!

Outstanding service! I needed a same-day tow a few months ago, and after calling around, Paul was…read morethe clear choice. He prioritized actually helping me over just getting my business--even offering alternative suggestions if his timeline didn't work out. He quickly secured a flatbed with a great ETA and a very fair price for a short-notice request. Since I'd never navigated a tow before, he patiently explained the process and completely put me at ease. I can't recommend Paul highly enough!

Today my car broke down and my insurance give me the 2 towing company number and I call the first…read moreone .. and i waiting for more in a hr. And out side is so hot The company call me to call other because they were very busy.. so I call A-1 and they send me someone right away!!! I'm so satisfied with all the service, the person who answers the phone was so nice , the person how help me with my car was excellent.. totally I recommend A-1 Road Service . Now they are in my contacts to call them when I need any car service!!!