At approximately 9:45 am Friday, December 6th, I had a very unpleasant experience at Naomi's Speedy Mart, 9131 Piscataway Rd, Clinton, Md. 20735, that was quite disconcerting. I witnessed a staff member, who generally makes the sandwiches, coming out of the restroom, blowing her nose with tissue, and digging in her nose while the whole-time walking towards the area in which she prepares the food. I brought this to the attention of another staff member, who was at the cash register, in a nice & discreet manner. I asked if she could please convey my concerns to the lady preparing the food and request that she wash her hands before proceeding with my order.
Although by this time I could ONLY hear the lady's voice & no longer see her...but in an unprofessional & LOUD manner...she said she WAS NOT going to wash her hands! I then directed my request directly to her asking her for my comfort level if she could wash her hands. A total of 3 times I asked but she vehemently REFUSED and lastly stated that I did not have to eat there, and I could leave!! This Is Not Only Unacceptable, but completely Unsanitary!
I've patronized this establishment for quite some time now, and cringe at the thought of how many times this may have occurred without my or any other customers knowledge. This should be reported to the health department for unsanitary reasons! The potential for foodborne illness due to such unsanitary practices is alarming. What ever happened to the customer being always right policy? I asked if she could wash her hands, being concerned about food cross-contamination.
If I could rate this establishment with a zero, I would but the system will not allow me to. This flagrant attitude is unprofessional and clearly undeserving of the consumers' patronage and trust!!! This account does not come from a disgruntled customer but a hard-working & concerned citizen standing on principle. I WILL NOT BE VISITING THIS ESTABLISHMENT AGAIN. I will also report this incident to the Better Business Bureau and The Department of Health. read more