We have gone to Mavis for years even before the name change. Josh was the manager and was always…read morefair and helpful. They are under new management presently. Recently I sent my 92 year old mother there for an oil change and to check on her battery. To make a long story short, they charged her around $600. for wiper blades, oil change, rotation and battery. This price even included coupons applied. This seems like excessive pricing to me. I feel as though they took advantage of an older lady.

I want to write about kindness here regarding Mavis Tires & Brakes. Ms. Simone and Mr. Jalan are…read moresome of the finest folks I have had the pleasure of meeting in East Texas or many other places. They helped me out of an impossible situation on a Sunday near closing time when most places aren't even open. Above and beyond doesn't begin to describe the service I received. I can't thank them enough for their aid to a poor soul on the road. Whomever it is that owns this establishment would do well to give them a raise (because I just know they don't make enough for the level of excellent service they provide) and also nurture this level of good energy. Merci beaucoup.

Very good service. Always friendly and address the needs of the customer. The prices are fair. I…read morehave been a customer for years.

Amazing service, very quick, and didnt make me feel nervous to ask questions! Definitely worth…read moreanother visit! I for sure will make them my go to place for an oil change! thank you guys!

Could not leave my vehicle while I went down the street for literally 15min. The place was…read morebasically empty and could not and would not take my vehicle because in the past they had people leave them there longer than they like so end result is you did not and will not get my $. Good luck in this economy.

Excelent place , very fast , friendly and knowledgeable, Sarah and Miguel are very professional…read more I'll come back to perform recommended service in my vehicles, no problem accepting Groupon .

I drive all the way from Winnsboro I really appreciate Lucas he always gets what no one else can!!!read more

Stripped out my oil drain plug. Stuck a temporary drain plug in. Then charged me over $100. I took…read moreit back to them. They accept no responsibility and put the same temporary drain plug back in it. The Big 5 service center on E. Marshall Ave. was superb on fixing the situation. They said clearly the other service center was at fault. They replaced the old drain plug with the right one and said to bring it back if anything else takes place. I still give the Loop 281 store a 1 because they are no longer recommended by me. The E. Marshall Ave. one definitely is!

The service from mitis was quick and totally worth the price. I would tell anyone to go here.read more

Our brakes went really bad while in Longview. Called and they got us in to fix in 30 minutes. Got…read moreus fixed and on our way in 2 hours.

They got me in and gave me great care. I received a report on my air conditioner and then they…read moreserviced it and returned it soon thereafter. It was really affordable and I would definitely give them my business if I need help in the future. They were very professional as well.

Took the wife's Mini Cooper clubman for some break work. Not the easiest vehicle to work on, BMW…read moreengineered. She was leaving on a trip the next morning, Caitlyn, Danny and the team got the job done on time and done right. This is the second vehicle I've brought them and couldn't be happier.

Excellent and fast service. Everyone is friendly and professional. They keep up with what I need…read morebut don't try to sell me anything I don't need. I wouldn' go anywhere else.

They cracked my oil pan. My wife took it back and said it's our valve cover gasket. After…read morecontinually adding oil a mechanic shop found the problem. Had to pay $549.00 and they still wouldn't admit their mistakes and lied about a recall but I'm too smart for that. They had cooperate call and had IASIAS GOMEZ continue to lie and offer me only half for repairs. Even though all the dates,pictures and a legitimate mechanic shop had the proof. I don't have high-priced attorneys but God sees all

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

We have used this location for inspections, oil changes, transmission service and other general…read morevehicle maintenance for the last 10 + years. They have always been professional and friendly. Highly recommended.

Same experience as others after 2015 or 2016. New owners and it's a bait and switch operation now…read more Only have one synthetic oil brand. I got no frills and quoted $80 something for oil change, but bill was over $100 with "mandatory" add ons Avoid this place!!!!