My go-to drop off laundry service! A family owned laundromat business and everyone is very nice and…read moreaccommodating each time I drop off my laundry and the value for money with the amount of laundry I drop off is incredible.

Best laundry service in the neighborhood! Family owned business, great prices and service!read more

Very disappointing experience. The last two times I've used this laundromat, my clothes came back…read morestill dirty and smelling bad. It honestly seems like they forgot to use detergent and Downy. I ended up having to pay twice because I had to wash everything again, which is completely unacceptable. What's even more frustrating is that no one seemed to care or take responsibility for the issue. The teenager working there also did not seem to know how to handle the situation or provide any kind of solution. I understand that mistakes can happen, but customer service should be able to address problems when they occur. After these last two experiences, I will not be coming back. I expect my clothes to be properly washed when I'm paying for a laundry service. My name is Viviana

We live in the neighborhood and even though there's laundry machine in our apartment, we still need…read moreto go outside from time to time for big loads. Founding this place was such a relief. From the staff being friendly to the unit being clean, organized and always welcoming setting, it is also a safe location. We used the unit for big loads and recently used their drop off and pick up service which was very simple, and so much easier. The price could be better, but it doesn't take away from what the unit offers. We're very happy with this unit and we highly recommend it to others in the neighborhood. 5 Stars

Worst laundromat in the neighborhood!! Dryers barely dry and barely any water in the laundry…read moremachine. A lot of broken machines too. the owners want you to dry your clothes for an hour.

Disappointing. Had an issue here and the workers ignored me…read more They use non-English speaking staff (sure) but a little courtesy goes a long way. Not expecting the Ritz Carlton here. Edit: Dryers here don't give you heat for the full time displayed on dryer timer. The dryers will go into a silent cooldown mode with ~2 minutes left on your time. Other dryers do not do this or indicate it visibly, such as the dryers at home that indicate 'Cooldown'. Other commercial laundromats around here do not employ this practice.

Great laundry place good service…read more A bit far but worth it I will recommend to anyone to drop clothes here

On Jan 30 2024 I was denied entry to Family Laundromat at 138-63 Queens Blvd, Jamaica, NY 11435, +1…read more718 526 6201because they would not allow me, a disabled person with a professionally trained, medically necessary and clearly marked service dog to enter the premises. I told them that the Americans with Disabilities Act requires them to admit me with my service dog. They physically barred me from entry nonetheless, because "some of their customer" might not like it. If you are a person with a disability who has a similar experience with Family Laundromat, please leave a record of it here so that others can establish a pattern of behavior. Business owners like this feel free to flaunt the law because the supposed watchdog agencies will do nothing, even when you file a well-documented complaint. Also, if you are a disabled person trying to establish a pattern of behavior, feel free to reach out and I will happily support you by attesting to my similar experience. Thirdly, whether you are a disabled person or not, please consider whether the actions on the part of Family Laundromat reflect your values. If not, consider frequenting a business that does. Nothing changes until people join together to insist on it. No one else is going to protect us from discrimination and illegal exclusion that makes an already challenging life even more difficult. The ADA was written to prohibit discriminatory and illegal actions like those committed by Family Laundromat. Please support disabled people and help encourage businesses that just don't care to do better.

I haven't had any issues, reliable service and a great experience with all drop offs!read more

I wish I could find better things to say about this laundromat but if I'm honest, the only reason I…read morecome here is due to the proximity to my apartment. I totally understand that businesses have had to raise prices due to inflation and the economy in general, but the increases here have been rough over the past few years. Dryers were initially 7 minutes for 25 cents when I first started going here, those minutes are now 5 for 25. Washer prices have increased from $3 to $3.75 for the smallest option, with the large one being closer to $10 for just one (albeit, large) load. If the washers and dryers were new and clean it'd be one thing, but they're constantly breaking and out of order. To use the machines, you'll need to pay $1 for a card that you then load money onto. However, the chips on these cards are very fragile. The first card I had stopped working within just a few months, and when I went to exchange it for a new one they charged me for it, saying it was my fault that the card was damaged. Instead of getting upset I genuinely asked the staff what I could do to preserve this new card. He recommended not keeping the card in my wallet, and instead leaving it in a ziploc back, which I've done for the past year. It has recently started malfunctioning here and there, so I'm sure I'll be due for another one soon. TL;DR - Only good if you live close by.

Use quarters which is a plus for me ... (as opposed to putting money on a card that can only use at…read moregiven location)

I work not far from this location and I come by here because the washing machines are way cheaper…read morethan my neighborhood of midtown Manhattan. The serves they offer other than washing are pretty limited and nothing to write home about. Also, the owner advises the staff not to answer the phones because they will not understand what you are saying (if you know what I mean). So don't bother calling. But if you want a good, cheap wash, then this is the place for you.

A very good Laundromat in east Elmhurst that you can do your own wash and dry , drop off and pick…read moreup later and dry cleaning is also available at Mr bubbles on Astoria blvd . Many washers and dryers , plenty of space to sit while you wait , large TVs to keep you occupied if you rather watch the tube instead of looking at your phone . Modern machines ,card readers that type multiple payment options and best thing is the many specials deals that is offered everyday . I enjoyed doing my own laundry and the time went fast and I was no rush to leave as the heavy duty machines do a great job of washing and drying your clothing..4.5 stars and the slogan of best laundromat in queens is very accurate.

I'm flying home to California tomorrow, and didn't want to carry dirty clothes in my luggage. This…read moreplace was close to my Airbnb, so I came on down. And I'm glad I did. The place was bright and clean, and everybody was very friendly. It can get busy at times, but I did not have a problem finding an empty washer or dryer. You can pay in different ways. You can pay with coins. With a card that you store value on. Or you can pay with credit/debit/Apple Pay. I used the Apple Pay, which was very. Convenient. Every laundromat is different, so I wasn't exactly sure how to work the machines, but the attendants went out of their way to explain to me what I had to do. Another thing, is they run specials. Currently, they were offering free laundry soap on Tuesdays and Thursdays. Today was a Thursday. Yay! I got everything done in a little over an hour, and I was out the door. If I stay at this Airbnb again, I will definitely come back. Thank you for the great service.

Great customer service. Clean place with clean equipment. Have everything you need to have your…read morelaundry completed and on time.

New to the neighborhood and was looking for a good drop off service at a fair price. The price was…read moreexcellent .80 cents a pound so I had my clothes done and was happy with the clothes it smelled great and was folded nice. The worker or owner not sure who even discounted the first time drop off and like most people I still wasn't going to write a review. What made me write this review is that I found a crinkled up $5.00 bill that was put in my bag of done laundry. I'm sure that they found the money and put it back the way it was placed. This shows character and they definitely won over my business.