Amazing high-quality service with knowledgeable and efficient staff! I got my windshield replaced…read moreon my Subaru that has special fancy cameras etc so it has to be done just right! I was able to get in for an appointment next-day and it took just as long as they said it would! Offered a discount on future small cracks which I just took advantage of!again got in for a next day appointment and the crack was sealed up in under 10 minutes ! Unbelievable!

Service took less than 2 hours on my subaru with eyesight. High quality work, will be returning…read morenext time I need a new windshield.

Today I had the pleasure of working with Derrick and Chris, they both made my first experience…read moreordering a shower door fun, they helped me understand and worked with me picking out what I needed. Thanks for caring and liking your job guys !

After losing our mom the day before Thanksgiving, our family was completely devastated. In the…read moremiddle of grieving, we had to begin the difficult process of preparing her home to be sold. It felt overwhelming, especially with two broken windows -- one from the windstorm a few months back -- that needed immediate attention. I called Randy Whitting hoping we could at least get the windows boarded up and receive a quote for replacements. Randy and Derek Thomas came out promptly and handled everything with professionalism and kindness. Derek completed the measurements and provided a clear, fair quote, which gave us one less thing to worry about during an already painful time. On 2/13/26, Donovan Komakhuk and Joe Evans arrived -- even ahead of schedule -- to replace both windows. From start to finish, they were absolutely wonderful. The install went smoothly, and they worked together like a well-oiled machine. They made sure we did a full walkthrough and felt comfortable with everything before they left. What could have been another stressful task during a heartbreaking season turned into one of the most pleasant and seamless experiences we've had. Their teamwork, professionalism, and genuine care truly meant more than they probably realize. We will absolutely be returning customers and highly recommend this entire team to anyone needing window replacement. Thank you all for making a hard time just a little bit easier.

Novus glass was selected to replace my windshield through State Farm…read more Novus glass was not only speedy in getting in for an appointment, but they did a fabulous job installing the windshield and tucking in the cords to my remote start and dash cam. Considering this was laid through my insurance, the value was absolutely tremendous and I highly recommend Novus for any future auto glass needs!

I was steered to this shop through my insurance company to replace my windshield. Someone from the…read moreshop called back to get final approval and arrange an appointment. They explained that I'd only be on the hook to pay for the deductible. Out of curiosity, I asked what the total cost quoted to the insurance company was. It was over $1,400! I had recently gotten an out-of-pocket quote from Safelite for the same work for under $900. I told the Novus rep that was a huge disparity, and asked if they did any kind of price matching or could explain why there was such a huge difference. They politely said no. I told them I'd think about it and get back to them. About two hours later, I got another call from someone else at Novus who was quite pushy, pressured me to approve the work, and essentially told me the other shop was lying to me in its quote. That the other glass shop was the auto insurance equivalent of "out-of-network" and that by going through my car insurance instead of out-of-pocket, the price to the insurance company would be a lot higher. I was pretty uncomfortable with how that conversation went, didn't commit to using Novus and said again that I'd get back to them. I called my insurance company and explained the price disparity, asked about the pros and cons of switching to an "out-of-network" shop. They said it was OK, reiterated that I'd only be on the hook for the deductible either way. So I canceled my work order for Novus and arranged it with Safelite. It was a different process arranging the work through my insurance, compared to when I went in for a quote on my own a few weeks earlier when I got my original quote. But the total cost Safelite quoted to my insurance company was $1,065.71, still hundreds of dollars less than Novus. Again, I'm just on the hook for the deductible, so no out-of-pocket cost difference to me. But I can't imagine paying an extra 30+% is good for our collective car insurance premiums. I can't speak for Novus's glass work, but I was quite turned off by the pushy rep who called me back and disparaged the other shop.

Fast service, best prices in town, and easy to work with. Would recommend. I've had 3 windows done…read moreby Jake and his team. Small owned business so you're supporting local when you choose AAG. Cute pups to hang out with if you're waiting for your car. $320 for a Ford F-150, 2018. Great price and same day appointment!

Took jeep in for windshield replacement, work was done when they said it would be. Price was very…read morereasonable. Person working was friendly. Upon leaving I thought I noticed a new rattle, but it was just the tape they used on the windshield. I won't go anywhere else if I need another windshield.

The customer service I received today while getting a windshield crack filled was excellent!! In…read morefact the associate Mark Ferguson went over and beyond. He notice my windshield wipers were not on correctly and asked if he could fix them. He took the time to educate me on where they should be placed. The shop is not fancy but the work and customer service they provide exceeded my expectations.

I needed a New Windshield for my car, they had one in stock & got me an appointment for the same…read moreweek. I only had to wait 4 hrs for the car. That was incredible. I was back on the road fast. The price was Great Also. I would recommend Cascade Auto Glass.

I had a leaky window on my Transit van they fixed well. Then a week later the landscaper shot a…read morerock thru my rear eindow via a lawn mower. I got the car back in less than 24 hours.

Made an appointment because they said they had my windshield here in town. I show up to my…read moreappointment only for them to tell me it isn't here and they have to special order it. So there's a wasted hour of my time from work. Then they had the audacity to ask for me to pay for it up front so it could arrive next week. You already screwed me over for my appointment today why would I give you hundreds of dollars up front? Building wreaks like state cigarette smoke to boot. 0 stars. Going somewhere else.

So simple and easy to schedule an appointment and this is how fast it was:…read more Called the 1-800-Number & Scheduled an appointment at my my home last week. 1. He called, Will said he was on his way be here in 20 Minutes. 2. Showed him the rock chip/crack, said he'd fill it and clean and inspect the window, making sure there were no other chips. 3. 10 minutes he was done! Super Fast! 4. NO PAPERWORK our insurance took care of it when I called to set the appointment & Receipt Texted To Me! If it's a rain day you need a carport or garage so your windshield is dry when he epoxy's it. Nothing but sunshine here!

Friendly and helpful I couldn't make it to my first initial appointment but they scheduled for next…read moreday and I could drop it off day before to pick it up when it was done. They got done earlier than expected and it was just nice to have things go smoothly thank you safelite

Lady at the front desk mad disrespectful and have zero people skills. She deny a service that the…read morewebsite says they do !

Very fast, less than an hour snd a half wait, even with the manager personally going for the…read morecorrect windshield, my vehicle had electronic upgrades not supported by the standard windshield. I cannot recommend strongly enough. A great team. (Very polite dog.)

The entire staff is extremely welcoming, knowledgeable, kind and listened to what I needed and…read moreprovided options that fit into my budget and timeline. Will upgrade review once installed, but so far the customer service is top notch!

Very fast, and friendly, and knowledgeable. Answered my questions over the phone and had me in and…read moreout in 10 minutes. Very grateful.

Hmmm. Pending..... Got a quote....2-3x higher than other…read moreoptions.... Nice front staff....stay tuned ....... One week later. Quote was 4000 before crating it for me Online I can get the same 3/8 safety glass enclosure including crating and shipping fur 1500$ So I won't be buying here. Markup is insane. So was I a customer? Nope. Never will be! Insane!

I complained about a charge on my bill after Neighbors finished my windows. Within a week, the…read morecompany responded, adjusted my bill and never gave me a moment's grief about it. What a professional way to handle things. I would hire this company again in a heartbeat.