Have had my SUV checked twice yearly and OK Tire seemed competent and friendly; however, when my…read morecar was almost stalling at stops, I checked my engine filter and it was disgustingly dirty - it hadn't been changed since I had purchased my car! = This standard, simple check had not been done at all. I then checked the cabin air filter and it was also filthy. My coolant was low, but that may have just happened, but am guessing that this wasn't checked, either. I wonder if I've paid hundreds/thousands over the past few years and absolutely nothing was checked. I just have no faith now in this company. I did email the company and they mentioned to contact the manager, but that's why I had emailed, and how am I supposed to contact the manager? I would expect the mgr to contact the customer, but of course I have heard nothing. I am totally unimpressed.

Excellent staff and service. They go above and offer wonderful customer support. We take all 5 of…read moreour vehicles to OK Tire in Bayers Lake. Highly recommend.

Incredible service, knowledgeable mechanics and upfront about mechanical issues and costs…read more we have been taking our vehicles there for 20+ years.

The Best place in town!!!!! Five Stars. Very knowledgeable…read morestuff, and most important honest please to go. Fair prices and quick service. Will be back again. Gene

I've personally been dealing with Driven for many years and feel like they're getting a raw deal on…read moretheir rating here. I was a mechanic but can't do everything in my yard or on my own anymore so I started using Driven because they were originally 5 minutes from me in Upper Hammonds Plains. Their work has always been top notch and I'm picky. When my mother-in-law was still driving, I sent her to Driven and they were really good to her and she liked them. This is unfortunately not every senior woman's experience in getting car work done. The only problem I've ever had with Driven is them doing work beyond the scope of my initial appointment without my approval. Hard to fault them for wanting to make everything right. Not everyone has the capability to possibly fix the next issue themselves like I do.

Worth the wait! My issue was identified very quickly. Problem sorted and very good pricing. Staff…read moreare all great. Having been in the car business l know what great service is. It's Driven Automotive!

Dealership broke my key fob while working on the car: There is even literally a part from the keys…read morecircuit board missing. And they completely deny any responsibility. I raised the issue with the manager: nothing. But they do recommend I should order a new key fob from them. For $1,500. Unbelievable. So if you think about buying a Mercedes: Keep in mind that for some issues you have to go the dealership. And there is only this one in Nova Scotia. No way out. Update: Of course I have reached out to them in various ways. I also emailed Mary-Ellen O. (see her comment below). Helps nothing. She never replied to my email.

Oregans contacted me and corrected the situation…read more I am now satisfied with their efforts to improve this car purchase experience. Thank you Oregans.

I purchased a car from this group. They also have Auto sales and they also have Capital Auto. They…read morealso have somebody that does their finance that has been charged with fraud. His name is Barry Pincock but he now goes by Barry Von Werth.. Definitely check those names out before you purchase. Also, my inspection is being looked over by DOT. Because the car was a complete failure within 300 km. When I get the report back from DOT. I'll make another post and I'll let you know what they said. Extreme caution with these people. The salesperson that we dealt with here. His name was Jason.

Gouging new owners and NEVER returning. Wish I could leave ZERO stars…read more Long gone is the reputable and fair way that the original owners operated this business. My family went here for YEARS, but the new ownership will soon ruin that for anyone who used to go here. My son recently brought his car there to have ONE tire *(which he provided, himself) installed and balanced and was charged $57.50, when they only charge $100 for all four. I approached the manager and asked him if this was a mistake and seemed exorbitant and unfair......and he assured me it was not. No respect and unethical. Hope they invested my son's money wisely, as they've seen the last of my family coming to them. No value, no fairness, not returning. I doubt they care much, as their lot is completely jammed up (to the point that you can't find parking) with Auction Direct cars, meaning they are now more interested in flipping cars, than repairing them, anyway.

I was in Nova Scotia to referee at the pickleball provincials from New Brunswick when I realized I…read morehad something major happening with my car. After going to two other shops, I found OK Tire and asked if they could help me. They not only put new rear brake pads and rotors on, but they got me in that same day! They also gave me a shuttle to my friend's house and picked me up the next day! The man at the counter and shuttle driver were very kind. Thank you so much OK Tire for helping me!

I recently had an appointment at OK tire on Eisner Dr, Dartmouth to change winter wheels to summer…read moreand oil change when an issue arose with my brakes. Mike Sperry and his team took great care of me, handling the situation quickly, cost of repairs and a shuttle service home and back (thanks Don). We live in a time that everyone complains and very few give credit for a job well done (thanks Barry). So a BIG thank you to all for taking great care of me and my truck.

Excellent service, good product and reasonable services…read more From documents to test drives aĺl were done professionally and the car was with me in a day.

This place is, by far, the worst dealership in the HRM for its customer service. It seems that…read morethey are capable of selling vehicles but horrible at delivering service after the sell. In 2024, I purchased a vehicle for my wife. Brand new 2024 Altima with extended warranty and all in cash deal. Less than two years after the purchase and less than 10K km per year on the vehicle it started to make a popping noise each time we put it in gear. We took it in for its regular routine service and told the advisor of the noise. To our disappointment, we were advised that the routine service was performed but we needed an appointment to further explore said noise. Having no option but to comply, we scheduled an appointment to address the "noise ". The car was taken in on a Friday night for a Saturday morning appointment. We received a call on Saturday afternoon to pick up the car at which time we were informed that they had performed an (unauthorized) brake job and that they felt that was the issue. (It wasn't). They said that the service technician had done a road test and heard nothing. To both my wife's and my amazement, we simply asked who did the road test. The technician was summoned to take a quick ride with us and before we could move from the parking space we heard the noise. The technician looked at us both and said .... "OH". As if to suggest oh $hit. We went back in the service room and were informed that since it was Saturday, we would have to schedule yet another appointment. All that said, a new appointment was scheduled, but we were given assurance. There was nothing to worry about and that my wife could continue to drive this vehicle. The person in Service said oh it probably just needs a little grease on the axles no problem. Fast forward to the appointment date. My wife was about 30 minutes late because she was not feeling well on the day of the appointment. When she called to ask if she could bring the car in anyway, she was told that she would have to schedule yet another appointment. This appointment would put us at about 35 days of trying to work this issue out with the dealership. Therefore, the next week I reached out to the service manager, who was far from empathetic, concern, or for that matter, professional. When I mentioned to him what my concerns were, he basically blew it off in one of the most condescending manners that I've ever been spoken to. Initially, he would not return any calls that I made to him until I left a message saying that if I did not hear from him, I would come to the dealership to speak to him in person. That got a quick call from him with him basically saying that there was not much more he could do. Either therefore escalate the matter to the general manager to try to get an appointment sooner than the one that they had pushed out to the end of July. After a lot of finagling, the general manager was able to get us in approximately a week sooner than we were actually scheduled. It was then that we learned that the front axle of a practically new vehicle was in need of repair. This we learned after being told that the vehicle was safe to drive while my wife and I took a trip to the Annapolis Valley in a car with a blown axle. In my opinion, this dealership has a service department filled with incompetence and personnel, lacking empathy, respect, and a sense of responsiveness to their customers. While I would never recommend people to not support local businesses, this is one that I can personally advise people to stay away from. This may be an isolated situation or it may be a symptom indicative of a much bigger problem that has not been expressed by other consumers. I believe strongly that when people spend hard earned money, they should be treated with respect and most of all, when it comes to the health and safety of consumers, especially when dealing with automobiles, it is not something that should be blown off and treated as if it's not a big deal. Lastly, just to be certain that we never experienced another mishap with this dealer relative to the automobile we purchased, my wife and I decided to part ways with this vehicle. The rating system only allows one star, however, if I were able to give them zero stars I would have.

After having a frustrating time with my dealership two days ago, I started my car this morning and…read moregot a low coolant - service required alert. Nervous about my engine overheating, I called around and all the auto repair shops in the area were booked solid. Speedy Auto was no exception, but Shawn told me he could squeeze me in as he knew I was in a bit of a jam having to get my infant daughter down for her nap and pick up my oldest daughter from school later. I dropped the car off right away at 11:45 and it was all fixed by 1:30 - amazing! They checked for leaks, which was my biggest concern, and detected none, and just topped it off for me. Shawn also told me not to worry about the cost, but I do prefer to pay for such good service. Either way, they have definitely earned themselves a new customer. It's the little things many auto repair shops miss, and their good deed today should not go unnoticed. If anyone is unhappy with their current dealership or repair shop, I think they should consider giving Speedy a shot. Thanks in particular to Shawn for such great service!

Awesome service always offering great advice and solving my car issues for y are…read moreVery reliable and trustworthy