Just finished talking with Mighty Auto on Ilsley in Burnside. They failed my wife's 2012 Journey for 7 things. It didn't seem right to me, so I checked it myself and then took it to another well known shop.
They failed the 2 front inner tie rods, the 2 rear toe links, left rear calliper, left rear rotor and 2 front tires.
2 of the 6 parts needed replacing and tires.
The 2 inner tie rod ends up front were both perfect, the left toe link was perfect, the brake rotor they failed was also brand new installed by me a month ago.
Let me be clear, by perfect, I mean there was no movement, visible imperfections or wear. This is not a case of "in or out of spec" or a case of a "judgment call".
I told the second shop to inspect it with a fine tooth comb, because I was expecting to take this to the Motor Vehicle Inspection branch with a complaint. All 4 of their techs checked it and came up with one rear toe link, and I had already replaced the calliper, and brought 4 new winter tires for install.
The manager at Mighty just told me "he wasn't here so he can't comment on it" and was no help beyond refunding my $30 inspection charge. I didn't ask for any form of resolution. I merely wanted an attempt at an explanation. Perhaps ask the tech to provide insight. But it was brushed off and of no real issue to him.
My cost on their parts would have been $650+tax, plus 2 tires and an alignment.
The shop in Dartmouth purchased and installed one toe link, toe link bolt kit, 4 tires and did an alignment for $380 including tax.
For anyone unable to double check this criminal shops work, they would have been robbed. And the manager couldn't have cared less. He didn't even seem surprised. read more