My husband and I have been here several times now for various things. They are very reasonable and…read morehonest. One time my husband brought his car for a new noise. The employee there looked at it, said it was a loose screw, fixed it, and didn't even charge him for it. I came today for an oil change. I had an appointment at 9 AM. (I called two days ago and this was the earliest available time, so be sure to call ahead!) When I got there, my car was brought right in. I was in and out in half an hour. It cost about $40, very reasonable. I am so thrilled to find this gem so close to home. This will be my go-to place for car issues. I've also recommended this place to my friends!

This is a good place to stop, straight forward, fair prices and not a long wait time. The car I was…read moredriving had a breakpad that was wearing down the metal rotor and it was making an etch in the rotor so I needed to get a pad fast. I call this place and he quoted me a pad price and install and he was 1.5 miles away. He said it'd take over 2hrs to fix but he did it in less time and gave me a diagnostic very quickly so I knew what I was up against. It's not glamorous and honestly I don't want my mechanic glamorous, I want one that gets his hands dirty and gets the job done and that's exactly what I got. He got me out of a pinch and I'm really glad I was in the area, I would go back here.

Great stuff great service, hard working team, got my fixed promptly. appreciated!!! Thank you all!…read moreDefinitely will come back!

He told starter was bad and replaced it then admitted starter was good. He claimed he replaced the…read morecable but could not show the cable he replaced neither the receipt he ordered the part. then he admitted he never replaced the cable. The he told me parking switch was bad and asking for more money. The shop front desk is full of lies and be warned and keep away from this shop!

Still great. No complaints, only praise…read more Early this summer, I had an oil change which was quick and much cheaper than your standard oil change shop. Late this summer, I somehow managed to drive over two nails, and found myself with a flat in the middle of the afternoon. The team got me in for a patch job and out back on the road in no time. Honest, reliable pros! Highly recommended!

I won't go anywhere else's for service. Fast well done consult and service felt like they really…read moreappreciated the business. Give them a try

This is a long story, so I'll start with the punchline. Dave at 13 and Crooks went above and…read morebeyond what a normal business owner would do to help us get our car fixed. Here's the story: I am a Michigan native living in Columbus, Ohio. I was traveling through Michigan to visit family and felt my car shaking, so I exited the highway and ended up near 13 and Crooks late on a Saturday night. The owner, Dave, was about to leave for the evening but took a look at my car, diagnosed it with a bad wheel bearing on the front driver's side, but could not get the part until Monday morning. We left the car, found other transportation, returned home, and I drove back later in the week to pick up the car after it was fixed. I drove the car for another month or so and it was fine, and I thought that was the end of the story. Skip forward a few weeks, and we were once again traveling through Michigan, this time up north - to Black Lake near Cheboygan. We made the trip up there (7 hours from home) with no problems, but took a short day trip to the U.P. and the car started shaking again. This occurred the day before we were supposed to head home, and we needed to be back in Columbus on Sunday for a variety of reasons - one of which was that my wife was flying to California for business on Sunday afternoon. I took the car to Main Street Automotive in Cheboygan, where the owner there - Paul - immediately diagnosed a wheel bearing problem on the same wheel (front driver's side). I called Dave at 13 and Crooks, who agreed to pay for the repair with no arguments. However, it turned out that somehow during the original repair, the threads on the axle became stripped, and the nut that holds the bearing and wheel in place wasn't holding. In other words, the new wheel bearing was fine, but the axle was damaged. It is unusual for this part to fail, so literally no parts dealers - not even dealerships - in the State of Michigan or any adjoining states, carried this part in stock and it had to be ordered. This meant we couldn't get the car repaired until Tuesday the following week (this was now a Saturday morning when we were finding out this information). If that was the case, we would have had to rent a car and drive home, and then make the 14 hour round trip to pick up the vehicle after it was fixed. However - somehow Dave at 13 and Crooks tracked down the only part in the State of Michigan (a refurbished one) at Detroit Wheel and Axle, purchased it, and arranged to have the part driven up to Cheboygan - a 4 hour trip one way. It arrived at 4:30 pm that Saturday, the fantastic gentlemen at Main Street Automotive - who kept their shop open for us - made the repair, and we made it home early Sunday morning. Dave paid for the repair, again without hesitation. Considering the circumstances, this repair was as painless as could be expected. Can't thank Dave at 13 and Crooks - and the guys at Main Street Automotive - enough for their help and professionalism. If I lived in Royal Oak - I'd have found my go-to auto repair shop for certain.

Amir was super helpful with an issue for my Honda. Two other companies diagnosed a totally…read moredifferent issue that was triple the cost. I ordered the part myself from a nearby shop and Amir took care of the install in 10 minutes. He is kind and the labor he charged was fair.

My car was burning oil, took it to the dealership and was quoted $4,000... took it to Mike and he…read moregave me a much more reasonable price! got it done the next day! Told me if i had any more issues to bring it back! Cannot recommend this place enough!!!!

Took care of business and was able to answer questions and kept the cost down. First name mechanic…read moremade me feel good about letting them work on my car.

GREAT PLACE FOR REPAIRS!!! reasonable prices/very prompt and John and his staff went out of there…read moreway for me last week when my car died at work on a Saturday. i would highly recommend them for anyone looking for car repair shops lisa leslie troy michigan

Time will tell but I took my car in because of an unusual noise when I applied the brakes. . A…read morecomplete brake job ($1500) and still hearing the noise. They are going to go over it again on Friday. Usually good with their service so expect problem will be solved soon.

These guys do a great job. Very helpful with a full service oil change…read more I had a small wait, they handed me a water and treated me very well once I pulled in.

I would not recommend going to this place. They have absolutely horrible service here. They were…read moretalking and ignoring me for about 10 minutes but I had to make a call. The service guy came out and informed me that it would be 2/3 minutes wait and also asked me to move my car so that his coworker could leave. I waited approximately 30 minutes then left. These people are rude and unprofessional. Please do not take your car to this place. They do not deserve your business. When I informed the guy of my experience he apologized and offered me $10 off and explained that he had forgotten that I was out there waiting in the cold. I hope karma for all of them.

My trusted go-to. The customer service has always been top notch, and the service is reliable and…read morefast! The shop really gives you that small-town vibe, because they remember you and your car. I go out of my way to come to this location. The prices are always reasonable, and they'll recommend to you what you really need not just try and over-sell you. Highly recommend bringing your vehicle here.

Dear Jennifer F. You clearly do not understand the basses…read moreof my review. I didn't need the recommendation of JMS of services needed, i simply needed a quote. The fact that your company runs straight to "this is company policy" should be very alarming to the community. This promotes that you'll do whatever you want and then claim "company policy" to hide behind the fact that you're steeling from your customer base with BS charge that is not needed. You can try to deflect however you'd like, but the fact remains that you guys are thieves and steal from your community. I will not recommend this establishment to my worst enemy, as this type of treatment would be over the top. I hope that you have the day you deserve. Best wishes